Rated 3.0 out of 5.0 by rockybalboa Great location for the airport
I stay primarily at Holiday Inn hotels and this one is well located and has similar rooms to the rest but is lacking quite a bit in customer service. I am used to receiving a welcome bag as a priority club member but have never received one here despite staying here on several occasions. Without asking about places to eat I was constantly upsold on a restaurant that was obviously paying the staff to send people there. I don't need that kind of treatment.
The rooms are fine/ normal but the lobby has a weird smell and lacks the kind of welcoming feel I am used to in the newer hotels. All in all the place is fine if somewhat overpriced at times.
May 20, 2013
Rated 5.0 out of 5.0 by paul2013 overall experience
excellent front staff, shuttle was timely room was quiet
definitely would recommend this hotel
May 16, 2013
Rated 5.0 out of 5.0 by Rickey1 Nice place to stay by the Airport
Rooms very clean, service was great, the shuttle to airport very timely. Get value so close to the airport! Would recommend this location to anyone.
May 16, 2013
Rated 4.0 out of 5.0 by Rhia1299 Very nice airport hotel
I usually expect sticky carpets and smoky rooms for airport hotels but Seattle-Sea-Tac is great. The entrance is beautiful and kept very clean. There is a large breakfast and casual seating area in the lobby. The front desk staff were quick and knowledgeable and even gave a great recommendation on dinner and a safe place to vacuum my rental car. I have to say, you must like the sound of airplanes to stay on the 3rd floor or above. I had my window cracked and otherwise I don't know if I would have heard the sounds so clearly but it was actually almost comforting knowing that I was going home to California. The bathroom is one of the newer designs with the bowl sinks and LED type lighted mirror. The queen bed was comfortable and above all my room smelled great. Probably the best feature, this hotel did NOT charge for parking. It's crazy that most of the other hotels in the area charge their members for parking but this hotel does NOT. That was out of the ordinary and a nice surprise. I changed hotels 3 times in one week and wish I would have found Seattle-Sea-Tac the 1st night of my trip. I can't think of one bad thing from my stay.
May 3, 2013
Rated 5.0 out of 5.0 by Flight888 Great staff
This hotel is convenient to the airport. It's clean, efficient, and the staff is fantastic. There are washer/dryers on each floor. And the complimentary breakfast is a good value, even if the food is nothing spectacular. I strongly recommend this hotel for anyone who requires a stay near the SEA-TAC airport. You can't beat the great service and good value.
May 1, 2013
Rated 5.0 out of 5.0 Great place to stay!
Check in was fast and friendly; parking is adequate; this area of sea-tac doesnt seem the safest, but the hotel seems very safe. Pretty quiet even thou its close to the airport. Check out was fast and convenient. Older property but seemed well kept. I travel on business a lot and will stay here again! The Lobby is kinda dull but I dont sleep in the lobby so dont really care. The hotel could use a make-over but I still recommend it over some of the others in the area.
April 29, 2013
Rated 3.0 out of 5.0 by jjjs Overall good - rude receptionist
Stayed here a number of times. Good value. Overall good short stay hotel. Recptionist was very condescending upon my arrival at the airport. I called for a courtesy pick - up but was informed she would not register the call or inform the van umless I re-called from a courtesy phone. Just inapprororiate for a receptionist----I am not a public school student waiting on a school bus.
April 29, 2013
Rated 1.0 out of 5.0 by Scotty46 SoSo
Internet kept kicking out, asked for the top floor, heard foot steps all night. I will never stay there again
April 23, 2013