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Rated 4.4 out of 5 by 465 reviewers.
Rated 5.0 out of 5.0 by Very nice stopping point for travellers Clean, well cared for property with a professional and thoughtful staff who make your stop restful and very comfortable. Highly recommended! August 22, 2013
Rated 5.0 out of 5.0 by Perfect stop before and/or after cruise The hotel was great. The staff was very helpful in making sure we knew what to do for the shuttle to and from the cruise terminal. The sad thing is no food places to choose from for dinner within walking distance. They did give us some menus for places that delivered and that worked out well. Business center was great. We would have like the hotel to have a pool but that was because it was so hot when were there. August 22, 2013
Rated 4.0 out of 5.0 by get a comfortable sleep before your flight however, make sure your flight is not before breakfast or you dont get breakfast. i had a 4:40am flight but had to leave hotel at 3:00am i did not ask for a cinnamon roll, i guess i should have asked if i could have gotten one for the road. Not sure if they will do that though. The evening staff of the day before did put off any good vibes. there were no treats for reward members, so the long trip of coming down from Vancouver , B.C. and sitting that the US border and then getting into the hotel, would have been nice to have some complementary sodas or cookies. (we arrived around 5:30pm) Monday night - some H.I. express have a happy hour or treats for reward members. this one did not. so we just had a place to sleep. i asked the wife if she could have just slept in the airport since we had an early flight back to East coast and she said yea for the cost of a hotel room. (just keep that in mind) this was a lesson learned for us. the hotel was average, we got a quick nights sleep, it was quiet for an airport hotel can be. August 22, 2013
Rated 5.0 out of 5.0 by Great for Pre-cruise stay and transport to the pier This is a great deal if you are flying in to Sea-tac for a cruise. They have a deal that includes one night, breakfast, and transportation to and from the pier for a very reasonable rate. It's less expensive than staying in downtown Seattle and much less than taking the ship's shuttle or a taxi from the airport. August 20, 2013
Rated 5.0 out of 5.0 by Great Experience This is a clean, quiet hotel with helpful employees, good location near the airport -- and shuttle service (to places other than the airport). Traveling with my husband and 2 kids, we arrived very late from Hawaii. I called the desk for shuttle service from the airport and it was prompt and efficient. When we checked in, the front desk informed us that we could have the shuttle take us places other than just the airport. We utilized the shuttle the next day to Denny's and back (not a fan of the "free" breakfast and we were up after 9:30am as we were still on Hawaii-time). I really appreciated that -- I figured we would have to eat breakfast at the airport. Our flight didn't leave until later in the afternoon, and the noon check-out was appreciated. The shuttle to the airport was excellent too. My husband commented that the driver wasn't "friendly" -- but he wasn't rude either, I think he was just busy doing his job and he was helpful with the luggage -- and answered any questions that were asked in a professional manner (not everyone is chatty). I have no complaints -- and we plan to spend more time in Seattle in the future, I would stay at this hotel again without hesitation. August 20, 2013
Rated 5.0 out of 5.0 by Great Shuttle Service and Very Comfortable Room Overall a very good stay. Quite a comfortable bed. Very nice to have the mini fridge in the room. For me the best part was the shuttle service. 24 Hours a day, dropped off at the light rail which made it quite nice to easily access the city without having to stay downtown, as well as get in and out of the airport quickly. Drivers were all very prompt and hospitable, even at and after midnight when coming back later. Wonderful service to have. August 18, 2013
Rated 5.0 out of 5.0 by Saved by Maria I came in around 3 p.m. after flying from the east coast for over 8 hours, with one stop. The front desk clerk was nice and courteous, and upgraded my room to a queen size suite. However upon opening the door to my room it was obvious that the room had not been cleaned yet. Maria, one of the staff designated to another area came over to check and quickly called the front desk. She then volunteered to clean the room even though it was not her designate area. The quality of her work an attitude towards me was exceptional. It was because of Maria that I decided to stay rather than move to another hotel. While I was waiting in the lobby for the room to be cleaned the front desk staff also apologized and checked to make sure I had water while I was waiting. Thank you to both of you. August 18, 2013
Rated 5.0 out of 5.0 by Nice Pre-Cruise Hotel Very nice hotel to stay before our Alaskan cruise. The hotel is conveniently located right off Sea-Tac Airport. We were picked up by hotel shuttle when we arrived. Breakfast buffet the next morning was excellent as far as hotel breakfast goes. The hotel also provides transportation to cruise terminal, which saved us almost $50 in taxi fare. August 18, 2013
Rated 5.0 out of 5.0 by Great staff..... Chris has made our stay here outstanding! He is friendly, accommodating and goes out of his way to make our stay enjoyable. He is an exceptional young man and you are fortunate to have him on your staff! All the staff were friendly and very willing to make our stay pleasant and comfortable. August 17, 2013
Rated 5.0 out of 5.0 by Clean and roomy Rooms are clean and new. Nice kitchenette if you needed one. Nice big comfy chair. Breakfast was nice before taking the shuttle to the airport. August 17, 2013
Rated 5.0 out of 5.0 by Airport location Airport was close. Also several places delivered dinner August 16, 2013
Rated 5.0 out of 5.0 by Fantastic Time & so close to everything Very comfortable, great location & the shuttle service is the best! Would absolutely stay here again! August 16, 2013
Rated 5.0 out of 5.0 by Comfortable and conviient Clean and comfortable. Easy to get to the airport and car rental return. August 14, 2013
Rated 3.0 out of 5.0 by old Place needs updating no a/c in the living area of the suites no a/c in very hot hallways and with three elevators still very slow.shuttle was ok they had lots to do s sometimes we would go back to hotel again before being taken to our destination. August 13, 2013
Rated 5.0 out of 5.0 by Superior service! Front desk lady helped arrange transport Most excellent service from front desk lady. She booked us a town car to the Amtrak station, very good service! August 13, 2013
Rated 4.0 out of 5.0 by great place for an early flight from Seatac Close to airport and provides a free and convenient shuttle to the airport. I used the shuttle to return my car the night before an early flight and for my 4:30 am. trip for my flight. It was on time and staff was very courteous. room was clean and comfortable. did not use the amenities or breakfast. August 12, 2013
Rated 5.0 out of 5.0 by Best hotel service Service impeccable! Quick efficient airport shuttle service, helpful desk staff and friendly housekeeping staff. Perfect for when you need a quick nights stay before an early flight. Best buy for the money near airport especially when you can pay in advance. Clean comfortable rooms, sparkling lobby in safe airport location. August 12, 2013
Rated 5.0 out of 5.0 by our stay This was a very nice, helpful and clean HIE..........we will use it again whenever we travel to Seattle. August 12, 2013
Rated 3.0 out of 5.0 by Needs some updates It would help your guests if a computer was available for their use mainly for printing boarding passes since that is probably a large portion of your business It's also very inconvient not having restaurent facilities on premise but that is my fault for overlooking that detail. The driver however was courteous and prompt. I think the biggest problem I had was the carpet in my room. It appeared quite stained, almost disgusting. I chose this particular hotel because of airport convenience August 9, 2013
Rated 5.0 out of 5.0 by 物超所值 物超所值,房间很大,宽敞而且整洁。因为有免费巴士,所以出行非常方便。美中不足的是早餐的选择可以再多样化些。 August 9, 2013
Rated 3.0 out of 5.0 by Just OK This hotel was OK. it was nice and the amenities were good but it seams a little tired and in need of refreshing/rehab. It's beginning to look worn and dated. I would probably recommend it to others but may try some other facilities in the area before returning. August 8, 2013
Rated 5.0 out of 5.0 by Welcoming People and Place The Staff at the Holiday Inn Express Seattle-Sea-Tac Airport were very welcoming and warm to be around. They made the check in and out and the breakfast worth the stay. Thank You Staff Memebers August 8, 2013
Rated 2.0 out of 5.0 by Next to exit door and loud Room was next to stairwell door and kept hearing door bang shut. It was as if my room door was made of paper. Couldn't sleep well due to the constant slam of stairwell door. Might stay here again if I wasn't next to a stairwell door. August 7, 2013
Rated 5.0 out of 5.0 by Great access to SEA-TAC airport Hotel is close to the SEA-TAC Airport. I called the hotel from the airport and the shuttle was there in less than 10 minutes. (Important: Take note of what Island you are at [1, 2 or 3] when you call the hotel as they will ask you that). Breakfast began at 5:00AM and the shullle starts at 3:00AM running every 1/2 hour. My shuttle left "on time" which is very important at SEA-TAC. August 6, 2013
Rated 4.0 out of 5.0 by Awesome Upgrade Due to the fact that I'm a priority one customer, I received an awesome upgrade. Too bad we could only stay one night. The front desk were extremely helpful in helping us find the best and cheapest way to get downtown. Awesome experience. August 5, 2013
Rated 5.0 out of 5.0 by Great Cruise trip location Front desk staff was great. We had 7 days cruise and they dropped us off to the pier and had picked us up for flight back home. August 5, 2013
Rated 4.0 out of 5.0 by Excellent Service Front desk staff and shuttle drivers very nice and professional. August 5, 2013
Rated 5.0 out of 5.0 by Enjoyed our stay The hotel staff was great. Got a great room with our Priority Elite upgrade. August 3, 2013
Rated 4.0 out of 5.0 by Convenient Breakfast at the Holiday Inn Express never disappoints. This is a no frills, clean, convenient, and efficient hotel close by the SEA-TAC airport. The staff is courteous, the room is clean and comfortable, and the breakfast is excellent. I would definitely stay here again. July 31, 2013
Rated 5.0 out of 5.0 by friendly and comfortable desk agent very efficient. rooms clean staff friendly. this was our second stay here. will stay again. July 30, 2013
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