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Rated 4.4 out of 5 by 440 reviewers.
Rated 5.0 out of 5.0 by Would definately stay here again. Loved everything about this motel. We liked it so much that we stayed 2 days before our cruise and 2 days after our cruise. Loved the shuttle service. Didn't have to wait long for the shuttle. Everyone was very helpful and friendly. A Big Thanks to the Girls at the Front Desk, and the Shuttle Drivers. July 7, 2013
Rated 4.0 out of 5.0 by great shuttle service Shuttle service is excellent, both to the airport and the light rail trainl. Front desk personnel were always very helpful. Would stay again. July 7, 2013
Rated 5.0 out of 5.0 by Good value for cruisers We arrived at the Seattle airport and decided to stay nearby rather than the very expensive suggestions the cruise line had. A shuttle picked us up and took us to the hotel, it was a lovely room, a great breakfast, and then we paid $12. per person to get to the pier the next afternoon. Highly recommend doing the cruise thing this way. (Getting back to the airport the next week was easy - took the train from downtown for 75 cents ! ) How good is that!! July 7, 2013
Rated 5.0 out of 5.0 by Great room and great service The room was excellent. The staff that i dealt with was superb. Rick July 6, 2013
Rated 5.0 out of 5.0 by Excellent staff and service We took advantage of the cruise package and was a great value. We truly enjoyed our stay in Seattle and would highly recommend this hotel. It was well maintained and the staff was very helpful. July 5, 2013
Rated 5.0 out of 5.0 by A great hotel This hotel had everything for my three-day stay. The room was well-equipped with refrigerator, microwave, TV, steam iron, hairdyer, coffee/tea, comfortable bed with choice of pillows, and easy chair with ottoman. Everything was clean and neat. The hotel shuttle was available for transportation not only to the airport but also to other locations nearby. The breakfast was generous with plenty of variety. I also made use of the computer room. There even was a guest laundy on my floor. The maid service and front desk staff were friendly and efficient. And the location was good -- near the airport, near the light rail, and with plenty of restaurants nearby. It was a very good home-away-from-home. July 4, 2013
Rated 5.0 out of 5.0 by Loved the place!! A great place to stay. Shuttle service to the Airport and several restaurants. Very friendly and helpful staff. The room is bigger than my snowbird park model RV in California. July 4, 2013
Rated 5.0 out of 5.0 by Very nice stay Great place to stay if you are going on a cruise. Free shuttle service to airport and light rail transportation. July 2, 2013
Rated 1.0 out of 5.0 by Wonderful Start to our Alaskan Cruise Very clean and pretty hotel. I would not hesitate to reserve it again. July 2, 2013
Rated 5.0 out of 5.0 by Chris did an outstanding job I had the occasion to observe Chris work the front desk and not only help with tour bookings, room check-ins and customers questions but also help train the new staff member. Chris is a people person and very professional. July 1, 2013
Rated 5.0 out of 5.0 by Excellent service!! One of the best hotel stays we have ever experienced. Excellent accommodations and very friendly and helpful staff!! June 29, 2013
Rated 5.0 out of 5.0 by Excellent Choice! this hotel is perfect! bought the cruise package and it was awesome! great experiance and I will stay here again! very clean hotel! June 28, 2013
Rated 4.0 out of 5.0 by Courteous staff, clean room The title explains everything. Staff was courteous, quick to respond to questions, and check in and out fast. Was surprised at the variety and quality of the breakfast and the fact that hot breakfast was offered. Well Done June 27, 2013
Rated 5.0 out of 5.0 by Great service from start to finish We booked the cruise package and stayed the night before we sailed. VERY convenient and was so easy. Hotel shuttle driver picked us up at the airport and took us straight to the hotel, no other stops. The front desk staff was very nice and gave us a list of restaurants and places nearby that the shuttle could take us to. The hotel shuttle driver dropped us off and came within minutes of calling for pick up after we were done. The next morning the driver for the cruise transportation (outside company) was ready and waiting for us when we came down in the morning and dropped us off at the dock. He was there waiting for us when we got back after the cruise and took us back to the hotel. The experience was the same. No hassles. It was a very pleasant experience all around and if we were to sail out of Seattle again I would definitely stay here! Thanks to the HIE for adding a great experience to our vacation! June 26, 2013
Rated 4.0 out of 5.0 by Airport convenience and nice place to stay for cruises We were a part of a party of seven folks who were cruising on Sunday, and we had a total of 3 rooms for our stay at this property on the Saturday night prior to our cruise. Upon arrival, we were advised that we had been upgraded to a suite for the same price of our non-smoking king room. That was just the beginning of our enjoyable stay with HIE Sea-TAC. This hotel offers free airport shuttle service and free shuttle service to the near-by light rail station to get downtown. Next morning, we go down for a nice filling breakfast that included fresh made pancakes, omelets, cereals, danish and muffins, fresh fruit, sausage and yogurts. Nice area to dine in the lobby for eating breakfast before starting your day. You are also able to book shuttle service to the cruise ports with the hotel and are able to book return shuttle service at the end of your cruise back to the airport or this hotel. Jeanne at the front desk was very helpful to us as she booked an early pickup at the pier with a shuttle service upon our ship's return to the pier. She provided confirmation of this service along with our Express check-out bill under our door the morning of our departure. My wife and I would definitely recommend this hotel to our friends and family who might be traveling to the Seattle area. June 23, 2013
Rated 5.0 out of 5.0 by Excellent Pre and Post Cruise Stay We received excellent service from the time we checked in. We were even able to get into a room at 10AM on the morning that we got back from the cruise. The shuttle service was consistent and a great way to get around. I highly recommend this hotel! June 22, 2013
Rated 4.0 out of 5.0 by Convenient to airport and good shuttle service My husband and I stayed one night pre-cruise and one night post-cruise. Found the staff to be very obliging and helpful but we were not impressed with the rooms. They were clean but need an upgrade especially the carpet. The shuttle service which we purchased as a package was prompt and well organized. The breakfast was one of the better one's I have experienced with this type of hotel. June 22, 2013
Rated 5.0 out of 5.0 by Great before a cruise We booked the cruise package and stayed the night before we sailed. VERY convenient and was so easy. Hotel shuttle driver picked us up at the airport and took us straight to the hotel, no other stops. The front desk staff was very nice and gave us a list of restaurants nearby that the shuttle could take us to for dinner. We chose Dave's Diner and it was great, just wished we were staying another night after the cruise, I would have liked to eat there again. The hotel shuttle driver dropped us off and came within minutes of calling for pick up after we were done. The next morning the driver for the cruise transportation (outside company) was ready and waiting for us when we came down in the morning and dropped us off at the dock. He was there waiting for us when we got back after the cruise and took us to the airport. No hassles. It was a very pleasant experience all around and if I were to sail out of Seattle again I would definitely stay here! Thanks to the HIE for getting us off on a great start to our vacation! June 19, 2013
Rated 4.0 out of 5.0 by Was more pleased with the staff than the hotel The room and the hotel were clean and orderly. I was most pleased with the desk staff who arranged for me to check in early and get my elderly father-in-law into the room. If I am ever in the area and required a hotel I would choose this hotel because of the staff more than anything. June 15, 2013
Rated 5.0 out of 5.0 by Wonderful stay The staff was super friendly upon check-in. The shuttle service to all the different local places was a pleasant surprise. The room was clean, large, and comfortable. June 14, 2013
Rated 5.0 out of 5.0 by Service Great, accomodations perfect and bed comfortable. This was our second and third stay at the Holiday Inn Express. Our first stay was in Tennessee, second and third in Seattle Sea Tac. Holiday Inn Express was amazing. Both States had the same quality, more than good, excellent. Staff and service excellent, rooms clean and comfortable, breakfast perfect. We will be back. June 11, 2013
Rated 5.0 out of 5.0 by Great guest service, clean, good shuttle service! The staff was efficient and very friendly! The room very comfortable for one night's stay! We also booked the cruise package and used their shuttle service to and from the cruise ship port. The shuttle service was timely and professional, but be aware...some of the shuttle vehicles are unmarked suburbans that cause one to wonder if they're legit. I was nervous boarding one of these vehicles, because it could've been a scammer picking me up for as few credentials as the drivers seemed to carry. In the end, we were safe and dropped off at the airport just fine, but this information about the shuttle contractor should be disclosed to the guests to make them feel safe. June 10, 2013
Rated 4.0 out of 5.0 by Launch Point for Crusie This is our first time staying here as a starting point for a roundtrip cruise out of Seattle. The hotel provides a good value package which includes a nice breakfast and free transportation service to and from the cruise ports. The amenities were plentiful for our needs and the staff were both friendly and informative. June 9, 2013
Rated 5.0 out of 5.0 by Friendly, helpful staff and comfty beds. Clean, spacious rooms We always stay at holiday inn express's and are very satisfied customers June 8, 2013
Rated 5.0 out of 5.0 by Always great Will be back. Always a place to stay when flying. Would like parking option at hotel. June 8, 2013
Rated 5.0 out of 5.0 by Great. Place to stay The staff was very friendly . The room was very clean and comfortable . The on site parking is great for leaving your car for along weekend June 5, 2013
Rated 5.0 out of 5.0 by Slept well at SEATAC Good location with respect to convenience to SeaTac. Pleasant staff. Good laundry facilities. Only issue is when you are approved to have a late check out it would be great if housekeeping didn't knock on the door bright and early! Design of room with lounge area separated from bed room by bathroom and kitchenette is excellent. And if the sound f aircraft taking off and landing bothers you, you shouldn't stay at a hotel close to the airport. Car alarms going off in the parking lot of the adjacent hotel is another story! June 4, 2013
Rated 5.0 out of 5.0 by Good choice If staying near Sea-Tac airport would certainly recommend this hotel. There is some noise from the airport but it tends to quieten down late evening. Good clean rooms, well kept hotel, nice breakfast area and only minutes from car hire return and main airport terminal. Was correctly welcomed and received an upgrade. June 3, 2013
Rated 4.0 out of 5.0 by Ok Staff not friendliest and little if any recognition of elite members not even water. June 3, 2013
Rated 5.0 out of 5.0 by Friendly helpful staff This was a simple 2 night stay until we boarded our ship for a cruise and we wanted to stay near the airport but be able to see Seattle. The staff was so helpful and friendly, especially with their shuttle service and helpful advice and directions, will recommend to any who asks. June 1, 2013
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