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Rated 4.3 out of 5 by 391 reviewers.
Rated 5.0 out of 5.0 by Comfortabel Stay Our room was comfortable for our three-night pre-cruise stay. The breakfast was excellent. The availability of the shuttle to take and return guests to dinner was a real plus. I would recommend this property to guests in the Seattle area. July 19, 2014
Rated 5.0 out of 5.0 by Comfortable and affordable with great service We recently returned from a cruise to Alaska. Since our flight back to Florida didn't leave until early the next morning, we decided to spend another night in Seattle. We chose the Holiday Inn Express near the airport so we wouldn't have to get up and face rush hour traffic. We were very pleased with the quality of service we received from check-in to breakfast to check-out. The room was more than expected because it was actually a suite. We rested well, had a good breakfast and free shuttle service to the airport. Would stay there again without question. July 19, 2014
Rated 4.0 out of 5.0 by Great place to stay Location to airport is ideal. Service and staff very good. Accommodations and comfort excellent. July 19, 2014
Rated 4.0 out of 5.0 by HIE Seatac airport 2nights It was everything I expected and more. They adhered to my requests and more. Thanks for a great stay. July 17, 2014
Rated 4.0 out of 5.0 by Good airport hotel As always with the. HIE chain everything worked and our one night stay was comfortable, and the staff friendly and efficient. The staff recommended places to eat nearby, using the hotel local shuttle. It is an easy drive to the rental car return facility - straight up the street where the hotel is located. Our flight was late afternoon and we took advantage of the 12pm checkout without any fuss or hassle. We were able to stay in the lounge at reception until time to leave for the airport. July 17, 2014
Rated 5.0 out of 5.0 by relaxing stop over As usual, my stay at the Holiday Inn Express Seatac met my expectations regarding quality. For the past five years when passing through Seatac awaiting my flight home to Hawaii, I book at the Holiday Inn Express. July 16, 2014
Rated 4.0 out of 5.0 by Room Is Good, Gym is Bad The room was very comfortable and the hotel staff was friendly and welcoming, however, the fitness center had no air circulation and was unbearably hot. I have stayed at this hotel twice before and it was a problem each time. July 16, 2014
Rated 5.0 out of 5.0 by Linda's-Memorial Very good room and overall service. Just a quick overnight trip July 16, 2014
Rated 5.0 out of 5.0 by Great Customer Service I was not feeling well when I arrived. The front desk worked with me to get us into our room a little early. After a short nap I was much better. The shuttle was available to get us to the Light Rail and a local restaurant. July 14, 2014
Rated 2.0 out of 5.0 by great personnel, not clean we were dead tired when we arrived and the personnel were welcoming There was hair and dustballs in the shower when I used it on arrival - after that I had a hard time relaxing in the room, not knowing if it was clean as I expect in your establishment. July 13, 2014
Rated 5.0 out of 5.0 by Great location and service. Great location, amenities and service. What more can I say. July 13, 2014
Rated 1.0 out of 5.0 Disappointing experience The last Holiday Inn we stayed was excellent, so we decided to book this one, only to find this property to be tired and old. Carpets and bed were in need of updates. The only bright to was the staff who were very helpful ands friendly. We were glad to leave. July 12, 2014
Rated 5.0 out of 5.0 by Polite Staff, comfortable bed Plat. member second stay at this hotel in last 5 years, staff was great at check in, suite was clean, bathroom clean, sheets clean. Lady at breakfast was wonderful and provided tray to carry breakfast to room. Food was good quality, rolls were perfectly cooked and not dried out. July 11, 2014
Rated 4.0 out of 5.0 by comfortable room close to the airport was convenient. Recommended for the service and cleanliness. July 11, 2014
Rated 5.0 out of 5.0 by Friendly and helpful staff Overall our experience was a good one. The things that bothered us were being in the flight path. Also, our bed was a little saggy. Other than that, and we realize the flight path is out of your control, the rooms were spacious and very clean. Also your staff is to be commended. All were very friendly and helpful. July 11, 2014
Rated 5.0 out of 5.0 by Comfortable room The beds were very comfortable and the pillows soft like I prefer them. The bed sheets smelled clean and the room was nice and clean, as well as the bathroom. I will choose again another Holiday Express when I am out and about. July 10, 2014
Rated 5.0 out of 5.0 by Great service and shuttle service We were picked up at the airport by the shuttle very quickly. We needed a handicap room at the last minute and they were able to accommodate us. We said we had dinner plans at a nearby lodge and needed a cab and they said no need for the cab that the shuttle would take us. We stayed both before our trip and a week later after our trip. The second stay they didn't have a handicap room but the staff checked on a suite that he knew had a grab bar in order to enter and leave the tub. They put us in this room which was perfect. July 9, 2014
Rated 5.0 out of 5.0 by Great service, friiendly staff andvery comfortable beds We enjoyed our stay. Everything was clean and orderly .The bed was very comfortable and so were the pillows. The breafast was very good. It had everything a person could ask for in their breakfast area. This was truly a FULL breakfast. If you can't get satisfied on what they offer for breakfast, you will never be satisfied. The staff went above and beyond to make our stay perfect. Thank you for an enjoyable stay,we couldn't have been happier! July 9, 2014
Rated 5.0 out of 5.0 by A good choice This location was all I expected and more. The free shuttle will drop and pick you up at shopping and restaurants within a pretty large area. They even take you to ocean front restaurants...from this airport location. That was a nice surprise. July 8, 2014
Rated 5.0 out of 5.0 by Good Stay I have stayed at this hotel before and have never had any problems. Location to airport is good. July 8, 2014
Rated 5.0 out of 5.0 by Highly Recommend Great service, rooms etc. Especially loved the covered parking. Helped a lot with the hot days. July 7, 2014
Rated 5.0 out of 5.0 by SEATAC Hliday Inn Express was great I recently had an extended stay at the SEATAC Holiday Inn Express. The Front Staff personnel were very accomindating and the breakfast personnel - especially Lily - were super nice and efficient. The beds are comfortable and the rooms have adequate space with complimentary parking. I would recommend this hotel for you or your family. KC July 6, 2014
Rated 5.0 out of 5.0 minor annoyances I had to contact your tech support to get connected to the wi fi. Not sure what the problem was but we got it resolved. Under the heading of nit picking, I had to use the 4:30 am shuttle. The desk clerk who scheduled me for that shuttle said the breakfast wouldn't be available but they would have some "grab and go" stuff out. That didn't happen. July 4, 2014
Rated 4.0 out of 5.0 by Great Staff Great location, good restrants within walking distance, nice lake and park within walking distance. Staff was very friendly and very helpful. July 3, 2014
Rated 5.0 out of 5.0 by Nice stay We had the king suite and found it very spacious. The extra room was a treat after being on a cruise ship for a week. Everything was very clean, the a/c was quiet, and everything was in good working order. My only negative comment is that I didn't like the fan and light being on the same switch in the bathroom. It is noisy. We used the shuttle service for airport pickup/drop off and for going to a restaurant. It was very timely and convenient. Check in was prompt and everyone personable. We stay at HIE often, and this was one of our nicest stays. July 2, 2014
Rated 5.0 out of 5.0 by Need more hangers and smaller pillows The pillows were too big and deep. Need about half of the filling in them. July 1, 2014
Rated 2.0 out of 5.0 by Will not recommend this one Until this experience, we have always enjoyed the same quality and expected friendly service at Holiday Inn Express. We had a less than average experience. We found the room carpet dirty and the bathroom very small and in need of updating. The mattress on our bed was very uncomfortable and old. I could not sleep which made the next day's travel more stressful--you should be able to relax and get a good night's sleep at an airport hotel! June 30, 2014
Rated 3.0 out of 5.0 by Disappointed in the staff After a long day and evening of travel it was very disappointing to arrive at the hotel and be greeted by such an unfriendly front desk associate. We contacted customer service that evening in regards to the situation but unfortunately they weren't able to offer any assistance. Our rate and package was booked online with a chat representative and I was very happy with their assistance, however we were told when checking in that the package was not valid and would need to be changed (so our rate and transportation was changed upon checking in). My husband and I were treated very poorly by the front desk and we would not recommend this hotel or would we ever book again. June 30, 2014
Rated 5.0 out of 5.0 by Great service and food I was immediately greeted and made to feel welcome as soon as I walked through the door. The day and night staff were very professional and courteous. I felt as though I was coming home with the way I was treated and greeted. Breakfast was hot and the choices were sufficient and fresh. The room was great, the only problem with the room was at the work station, the chair provided did not raise to a level that was comfortable for me, however, the chair was very comfortable. I would definitely recommend this hotel for anyone traveling in the Seattle area, there is ample parking that is free, and the rooms are very clean and comfortable. June 29, 2014
Rated 5.0 out of 5.0 by Sleeping in Seattle Room was great, very comfortable. Front desk staff were helpful and friendly, recommending a great place for dinner and provided transportation there and back. June 28, 2014
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