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Rated 4.4 out of 5 by 442 reviewers.
Rated 2.0 out of 5.0 by great personnel, not clean we were dead tired when we arrived and the personnel were welcoming There was hair and dustballs in the shower when I used it on arrival - after that I had a hard time relaxing in the room, not knowing if it was clean as I expect in your establishment. July 13, 2014
Rated 5.0 out of 5.0 by Great location and service. Great location, amenities and service. What more can I say. July 13, 2014
Rated 1.0 out of 5.0 Disappointing experience The last Holiday Inn we stayed was excellent, so we decided to book this one, only to find this property to be tired and old. Carpets and bed were in need of updates. The only bright to was the staff who were very helpful ands friendly. We were glad to leave. July 12, 2014
Rated 5.0 out of 5.0 by Polite Staff, comfortable bed Plat. member second stay at this hotel in last 5 years, staff was great at check in, suite was clean, bathroom clean, sheets clean. Lady at breakfast was wonderful and provided tray to carry breakfast to room. Food was good quality, rolls were perfectly cooked and not dried out. July 11, 2014
Rated 4.0 out of 5.0 by comfortable room close to the airport was convenient. Recommended for the service and cleanliness. July 11, 2014
Rated 5.0 out of 5.0 by Friendly and helpful staff Overall our experience was a good one. The things that bothered us were being in the flight path. Also, our bed was a little saggy. Other than that, and we realize the flight path is out of your control, the rooms were spacious and very clean. Also your staff is to be commended. All were very friendly and helpful. July 11, 2014
Rated 5.0 out of 5.0 by Comfortable room The beds were very comfortable and the pillows soft like I prefer them. The bed sheets smelled clean and the room was nice and clean, as well as the bathroom. I will choose again another Holiday Express when I am out and about. July 10, 2014
Rated 5.0 out of 5.0 by Great service and shuttle service We were picked up at the airport by the shuttle very quickly. We needed a handicap room at the last minute and they were able to accommodate us. We said we had dinner plans at a nearby lodge and needed a cab and they said no need for the cab that the shuttle would take us. We stayed both before our trip and a week later after our trip. The second stay they didn't have a handicap room but the staff checked on a suite that he knew had a grab bar in order to enter and leave the tub. They put us in this room which was perfect. July 9, 2014
Rated 5.0 out of 5.0 by Great service, friiendly staff andvery comfortable beds We enjoyed our stay. Everything was clean and orderly .The bed was very comfortable and so were the pillows. The breafast was very good. It had everything a person could ask for in their breakfast area. This was truly a FULL breakfast. If you can't get satisfied on what they offer for breakfast, you will never be satisfied. The staff went above and beyond to make our stay perfect. Thank you for an enjoyable stay,we couldn't have been happier! July 9, 2014
Rated 5.0 out of 5.0 by A good choice This location was all I expected and more. The free shuttle will drop and pick you up at shopping and restaurants within a pretty large area. They even take you to ocean front restaurants...from this airport location. That was a nice surprise. July 8, 2014
Rated 5.0 out of 5.0 by Good Stay I have stayed at this hotel before and have never had any problems. Location to airport is good. July 8, 2014
Rated 5.0 out of 5.0 by Highly Recommend Great service, rooms etc. Especially loved the covered parking. Helped a lot with the hot days. July 7, 2014
Rated 5.0 out of 5.0 by SEATAC Hliday Inn Express was great I recently had an extended stay at the SEATAC Holiday Inn Express. The Front Staff personnel were very accomindating and the breakfast personnel - especially Lily - were super nice and efficient. The beds are comfortable and the rooms have adequate space with complimentary parking. I would recommend this hotel for you or your family. KC July 6, 2014
Rated 5.0 out of 5.0 minor annoyances I had to contact your tech support to get connected to the wi fi. Not sure what the problem was but we got it resolved. Under the heading of nit picking, I had to use the 4:30 am shuttle. The desk clerk who scheduled me for that shuttle said the breakfast wouldn't be available but they would have some "grab and go" stuff out. That didn't happen. July 4, 2014
Rated 4.0 out of 5.0 by Great Staff Great location, good restrants within walking distance, nice lake and park within walking distance. Staff was very friendly and very helpful. July 3, 2014
Rated 5.0 out of 5.0 by Nice stay We had the king suite and found it very spacious. The extra room was a treat after being on a cruise ship for a week. Everything was very clean, the a/c was quiet, and everything was in good working order. My only negative comment is that I didn't like the fan and light being on the same switch in the bathroom. It is noisy. We used the shuttle service for airport pickup/drop off and for going to a restaurant. It was very timely and convenient. Check in was prompt and everyone personable. We stay at HIE often, and this was one of our nicest stays. July 2, 2014
Rated 5.0 out of 5.0 by Need more hangers and smaller pillows The pillows were too big and deep. Need about half of the filling in them. July 1, 2014
Rated 2.0 out of 5.0 by Will not recommend this one Until this experience, we have always enjoyed the same quality and expected friendly service at Holiday Inn Express. We had a less than average experience. We found the room carpet dirty and the bathroom very small and in need of updating. The mattress on our bed was very uncomfortable and old. I could not sleep which made the next day's travel more stressful--you should be able to relax and get a good night's sleep at an airport hotel! June 30, 2014
Rated 3.0 out of 5.0 by Disappointed in the staff After a long day and evening of travel it was very disappointing to arrive at the hotel and be greeted by such an unfriendly front desk associate. We contacted customer service that evening in regards to the situation but unfortunately they weren't able to offer any assistance. Our rate and package was booked online with a chat representative and I was very happy with their assistance, however we were told when checking in that the package was not valid and would need to be changed (so our rate and transportation was changed upon checking in). My husband and I were treated very poorly by the front desk and we would not recommend this hotel or would we ever book again. June 30, 2014
Rated 5.0 out of 5.0 by Great service and food I was immediately greeted and made to feel welcome as soon as I walked through the door. The day and night staff were very professional and courteous. I felt as though I was coming home with the way I was treated and greeted. Breakfast was hot and the choices were sufficient and fresh. The room was great, the only problem with the room was at the work station, the chair provided did not raise to a level that was comfortable for me, however, the chair was very comfortable. I would definitely recommend this hotel for anyone traveling in the Seattle area, there is ample parking that is free, and the rooms are very clean and comfortable. June 29, 2014
Rated 5.0 out of 5.0 by Sleeping in Seattle Room was great, very comfortable. Front desk staff were helpful and friendly, recommending a great place for dinner and provided transportation there and back. June 28, 2014
Rated 5.0 out of 5.0 by Staff and stay wonderful We stayed here due to cost being less than downtown. Worried we would be too far away from things like the Warf and the space needle. The staff gave us options for transportation including the back roads and all went well (or would have if I could follow directions). The staff was wonderful and full of useful information for our stay. Our room was perfect for our family of 6. We had 2 queens and sofa bed with plenty of linens, pillows and towels. They offered shuttle for great restaurant and reservations for us which was nice touch. Beds were comfy all were comfortable (teens and seniors) and that says a lot. It is a little drive (20 min or so non rush hour) and varies with rush hour but would not hesitate to stay here again. Rooms were clean. Most clients appeared to be there for business not pleasure like us but that had no impact on our stay and we saved money so we are all happy. June 27, 2014
Rated 4.0 out of 5.0 Save the chickens! I don't always hang out around airports, but when I do I prefer Holiday Inn Express EXCEPT for the feather pillows! Save the chickens and get foam pillows or at least offer a choice, please. To get even for my allergic reaction (Not too bad), I took an extra muffin and banana at breakfast to eat later on the airplane. We are even now. With that said, I always stay at the HIX SeaTac when flying in and out of SeaTac Airport. The warm, friendly, helpful staff is 2nd to none. June 27, 2014
Rated 4.0 out of 5.0 by Front Desk Employees Very professional and courteous during all my visits. June 26, 2014
Rated 5.0 out of 5.0 by Comfortable, clean, quiet Comfortable bed and shower, clean, quiet. Bus to airport was quick and prompt so we made our flight. Front desk staff checked us in and out quickly, and made us laugh! Breakfast was hot and included turkey sausage - what a treat! Excellent price too. June 26, 2014
Rated 5.0 out of 5.0 by close to the airport like this property because of location. close to the airport and not too far from downtown. clean facility. checking in and out was pretty fast. breakfast was excellent, a lot of choices (hot or cold). definitely staying here again. June 25, 2014
Rated 5.0 out of 5.0 by great stay pre and post Alaska cruise Booked rooms well in advance of cruise and got excellent rates that included light rail tickets and shuttle service to the cruise ship. MVP parking was recommended for our car during the cruise which worked out well. Staff was able to have a room ready for us by 10 a.m. after our return from the cruise, and we were off to see the sights of Seattle. Even was surprised with an upgrade to an executive two room king suite with an awesome view of Mt. Rainier. Busy hotel, but service, breakfast, and rooms were great. June 25, 2014
Rated 5.0 out of 5.0 by Beautiful and full view of Mt. Rainier from Room 442 Would be great if you can give us a choice in the bathroom to turn the vent on or off by separating the light and vent switches, for peace and quiet. Overall, it was a nice stay and would consider again next time we visit Seattle. June 25, 2014
Rated 5.0 out of 5.0 by A Great Place to Stay The front desk help was wonderful. The clerk was able to multi-task with several clients in a professional, friendly manner. Check-in was easy and simple. I travel around the world twice a year and staying here was the most pleasant experience. June 21, 2014
Rated 5.0 out of 5.0 by Great Stay! We really enjoyed staying at the Holiday Inn Express Sea Tac. The service our room and the breakdfast were wonderful. June 20, 2014
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