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Rated 4.4 out of 5 by 465 reviewers.
Rated 2.0 out of 5.0 by If you need a MOTEL, not a hotel, this is your place. The hotel was exactly like a motel. I was expecting it to be a little bit better, but I was mistaken. The only thing I liked was the Bath and Body Works toiletries. Other than that, the bedding was minimal (basically two sheets, no comforter), the lighting in the room was cumbersome - there was one light at the door, which was very far from the room itself, and individual lights in the room. There was no central light that could be operated from the light switch. I am a slim individual (5'8", 150 lbs), and I found the bathroom very difficult to use. The door basically touches the toilet when it is open. There is no room to maneuver, no room for the bathmat. The carpet seemed dirty and the air conditioning was musty. I would not stay at this hotel again. However, their breakfast is very good because it has both healthy and unhealthy choices - this is a huge advantage over other competitive brand hotels I have stayed at which offer what seems like only unhealthy options for breakfast. June 16, 2014
Rated 5.0 out of 5.0 by Nice stay My husband and I came to Seattle, partly for pleasure and also my husband was coming for work as well. We enjoyed our stay and had all the comforts of home at our finger tips. June 16, 2014
Rated 5.0 out of 5.0 by Holiday Express Sea-Tac Front desk staff were pleasant, helpful and friendly. We were able to check in early. June 15, 2014
Rated 5.0 out of 5.0 by great location This hotel works for us. Close to Sea-Tac, great restaurants around the area, and close to the freeway for in town travel. This is the 2nd time we've used this hotel and will continue using when in Seattle. This visit we upgraded to a suite and enjoyed it very much. Excellent staff! They even moved our luggage for us when we upgraded. June 13, 2014
Rated 5.0 out of 5.0 by Overall great Hotel The staff at the front desk was very friendly and informative. We had no trouble with anything during our stay.The shuttle from the airport and to the dock was very convenient! June 12, 2014
Rated 5.0 out of 5.0 by Good Service Price was very good. Staff greeted with a friendly manner. Room and linens were clean. Bed was comfortable. Bathroom was clean and enough towels for everyone. Breakfast had many options both hot and cold. June 10, 2014
Rated 5.0 out of 5.0 by Wonderful We booked the cruise package which included transportation to/from the cruise port as well as the airport. Room was clean and the beds comfortable. The shuttle to the light rail was great. We were able to get downtown and roam around and the driver picked us up at the rail station upon return. They had great choices for breakfast, from yogurt to pancakes!! I have to admit, we were nervous about the pick up after the cruise, but not only was the driver very friendly, he was there when we got off the ship and drove us to the airport. This ended up being cheaper for us. Front desk was friendly and helpful. Would recommend June 10, 2014
Rated 4.0 out of 5.0 by friendly staff staff at this property is always very friendly and helpful June 8, 2014
Rated 4.0 out of 5.0 by Somewhat worn but not bad A bit of an old motel, possessed by old-motel odors. Once you get past that it's not too bad. Shuttle to the airport takes about 30 minutes to cycle due to the distance from the airport, so plan for that. My room layout was actually one of the best I've ever had for a suite because the bedroom was distanced from the kitchenette and bathroom areas. Breakfast service starts at 5am, an hour earlier than most hotels, so you can still grab a bite before leaving to catch an early plane. The only hot item was instant oatmeal, but they did have some awesome-looking cinnamon rolls that almost triumphed over my self control. June 8, 2014
Rated 5.0 out of 5.0 by Shuttle Van Driver very helpful We met Charles who picked us up at Sea-Tac. He was very helpful and gave us all the info that we needed to get around from the airport to pikes and south center. Great Person to talk to. June 7, 2014
Rated 5.0 out of 5.0 by we liked the breakfast every morning great selection on breakfast items. everything was fresh and great. June 6, 2014
Rated 5.0 out of 5.0 by Breakfast selection Cut up fresh fruits would be nice! Bacon should be there everyday. June 5, 2014
Rated 5.0 out of 5.0 by awesome it was very nice the shuttle service that was done for so many different guests June 4, 2014
Rated 5.0 out of 5.0 by Short stay but very enjoyable The first impression is an attractive entrance and then you feel the warmth and friendliness of the front desk staff. They were so helpful with directions and arranging for the shuttle service,to get us to the light rail station. June 3, 2014
Rated 5.0 out of 5.0 by Comfortable bed and knowledgable front desk staff The front desk staff was very helpful in giving us directions on using the light rail, suggestions for dining options, and very friendly. Our only complaint was that housekeeping skipped our room one day. June 2, 2014
Rated 5.0 out of 5.0 by Great location This Hotel is only a few minutes from Sea-Tac, and ideally located for ease of access to the airport. It is located in a quiet area. June 1, 2014
Rated 5.0 out of 5.0 by Wonderful! Loved using the shuttle to get to dinner at a local pub! Everything was excellent. May 31, 2014
Rated 4.0 out of 5.0 by Great staff The staff members at the desk were all friendly, helpful and professional. They made us feel very welcome. May 24, 2014
Rated 4.0 out of 5.0 by Near the airport Check in was done by a trainee. Did not receive typical offer of water or points for being a PLATIUM member. This HIEx is do for a remodel update, May 24, 2014
Rated 4.0 out of 5.0 by Great service. Good shuttle service. Front desk personel was helpful with any questions we had. Shuttle service was very handy and most of the drivers were easy to tallk with. May 17, 2014
Rated 5.0 out of 5.0 by first time and it was very good just stayed a couple of nights while working in WA and wanted to be near the airport. they offer free shuttle which I didn't use but they are 24 hrs and are very close. The room was very small but clean and comfy to just sleep, wash room clean enough and the amenities like the rest of the holiday express. The breakfast was the best one I've had in all the several stays in IHG express ones... it had so many options and fresh fruit, yogurt, pancakes! good job staff! people was very friendly too May 12, 2014
Rated 5.0 out of 5.0 by SEA-TAC - recommended I found the staff at this property to be extremely friendly and helpful. The only shortcoming was that the matters was a little softer than I like, but all in all a very good experience. April 27, 2014
Rated 2.0 out of 5.0 by Comfortable for a stale smokey smelling room I picked Holiday Inn Express because of past wonderful experiences. My mistake was coming too tired to request a room change. The room smelled of stale smoke that was tried to be removed unsuccessfully. Will never return to this one:( April 26, 2014
Rated 4.0 out of 5.0 by Generally Good All in all we enjoyed our stay. The staff was particularly friendly and helpful (and directed us to a very good Thai restaurant nearby). However, the room layout was rather strange. The sink was separate from the bathroom with no towel racks. The door to the bathroom was tight and difficult to maneuver. Otherwise, the facilities were fine. Best part was the staff. April 24, 2014
Rated 5.0 out of 5.0 by Really good hotel. We always stay at this hotel when passing through Seattle and we need a good night's sleep. April 18, 2014
Rated 5.0 out of 5.0 by Free parking, airport shuttle and great staff I had booked a room down the street but switched here after I was being nickled and dimed by the other. I had stayed here in the past so I knew it was a clean hotel. A great clean, safe place to stay. Very close to the airport and train to downtown. April 14, 2014
Rated 5.0 out of 5.0 by Great Experience Everything was just perfect the staff is friendly and very helpful it was a relaxing stay. I have a service dog and they are so accommodating. April 13, 2014
Rated 1.0 out of 5.0 by Very noisy Asked for a quite room, was put under a bowling alley Worst room I have ever had in a holiday inn April 6, 2014
Rated 5.0 out of 5.0 by Great staff and convenient As a platinum member and have stayed at numerous properties, this location is by far the best I have enjoyed. April 5, 2014
Rated 4.0 out of 5.0 Great for price Nice place to relax. Big room, and breakfast was good. Shuttle was fast. April 3, 2014
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