Rated 4.4 out of 5 by 470
Rated 4.0 out of 5.0 by Dog and Cat Lover Seattle-Sea-Tac Airport
Stayed here one night in June while traveling through Washington state while on vacation. Good overall experience. Friendly staff. Clean and quiet room. Typical amenities and complimentary breakfast. The only problem was that after arriving extremely tired late in the evening and checking in at the front desk, I brought my luggage upstairs only to discover that neither of the electronic room keys worked. This forced me to drag myself and my luggage back downstairs to the front desk again to have the keys reloaded. In my opinion, there's no excuse for this happening.
June 19, 2014
Rated 5.0 out of 5.0 by Pat1944 Cruise package was great
In addition to being comfortable, the cruise package was great. They got us to and from our cruise very timely and with no problems. It made our cruise experience very smooth and we greatly appreciated it. They even had gluten free bagels for breakfast!!!
June 19, 2014
Rated 5.0 out of 5.0 by Vintro Great Stay
We stayed at the hotel on 6/12 for our first visit in Seattle. We were in town to see the Yankees play. From booking the room to checking out, we were so impressed with the friendly service and convenience of your hotel. We will be happy to stay here again if we are back in Seattle. A special thank you to the front desk staff for their great info, making our trip very easy to get around. Great info on transportation and where to eat.
June 17, 2014
Rated 5.0 out of 5.0 by JoyceR Comfortable bed and great service
Comfortable bed and great service. good food. great front desk staff
June 17, 2014
Rated 5.0 out of 5.0 by Greataunt12 Great choice pre-cruise.
It was our first trip to Seattle. We picked this hotel because it had the express breakfast and the cruise package. Transportation van was an excellent value. We found the staff to be friendly, helpful, and pleasant. Although this was our first trip to Seattle, it won't be our last.
June 16, 2014
Rated 2.0 out of 5.0 by alexisw23 If you need a MOTEL, not a hotel, this is your place.
The hotel was exactly like a motel. I was expecting it to be a little bit better, but I was mistaken. The only thing I liked was the Bath and Body Works toiletries. Other than that, the bedding was minimal (basically two sheets, no comforter), the lighting in the room was cumbersome - there was one light at the door, which was very far from the room itself, and individual lights in the room. There was no central light that could be operated from the light switch. I am a slim individual (5'8", 150 lbs), and I found the bathroom very difficult to use. The door basically touches the toilet when it is open. There is no room to maneuver, no room for the bathmat. The carpet seemed dirty and the air conditioning was musty.
I would not stay at this hotel again. However, their breakfast is very good because it has both healthy and unhealthy choices - this is a huge advantage over other competitive brand hotels I have stayed at which offer what seems like only unhealthy options for breakfast.
June 16, 2014
Rated 5.0 out of 5.0 by B &B Nice stay
My husband and I came to Seattle, partly for pleasure and also my husband was coming for work as well. We enjoyed our stay and had all the comforts of home at our finger tips.
June 16, 2014
Rated 5.0 out of 5.0 by JT0717 Holiday Express Sea-Tac
Front desk staff were pleasant, helpful and friendly. We were able to check in early.
June 15, 2014
Rated 5.0 out of 5.0 by bigbunny great location
This hotel works for us. Close to Sea-Tac, great restaurants around the area, and close to the freeway for in town travel. This is the 2nd time we've used this hotel and will continue using when in Seattle. This visit we upgraded to a suite and enjoyed it very much. Excellent staff! They even moved our luggage for us when we upgraded.
June 13, 2014
Rated 5.0 out of 5.0 by SUNYATCAMP Overall great Hotel
The staff at the front desk was very friendly and informative. We had no trouble with anything during our stay.The shuttle from the airport and to the dock was very convenient!
June 12, 2014
Rated 5.0 out of 5.0 by ScrappyBrown Good Service
Price was very good. Staff greeted with a friendly manner. Room and linens were clean. Bed was comfortable. Bathroom was clean and enough towels for everyone. Breakfast had many options both hot and cold.
June 10, 2014
Rated 5.0 out of 5.0 by East Coast Cruiser Wonderful
We booked the cruise package which included transportation to/from the cruise port as well as the airport. Room was clean and the beds comfortable. The shuttle to the light rail was great. We were able to get downtown and roam around and the driver picked us up at the rail station upon return. They had great choices for breakfast, from yogurt to pancakes!! I have to admit, we were nervous about the pick up after the cruise, but not only was the driver very friendly, he was there when we got off the ship and drove us to the airport. This ended up being cheaper for us. Front desk was friendly and helpful. Would recommend
June 10, 2014
Rated 4.0 out of 5.0 by SEA business traveler friendly staff
staff at this property is always very friendly and helpful
June 8, 2014
Rated 4.0 out of 5.0 by DaveAs Somewhat worn but not bad
A bit of an old motel, possessed by old-motel odors. Once you get past that it's not too bad. Shuttle to the airport takes about 30 minutes to cycle due to the distance from the airport, so plan for that. My room layout was actually one of the best I've ever had for a suite because the bedroom was distanced from the kitchenette and bathroom areas. Breakfast service starts at 5am, an hour earlier than most hotels, so you can still grab a bite before leaving to catch an early plane. The only hot item was instant oatmeal, but they did have some awesome-looking cinnamon rolls that almost triumphed over my self control.
June 8, 2014
Rated 5.0 out of 5.0 by owetoe01 Shuttle Van Driver very helpful
We met Charles who picked us up at Sea-Tac. He was
very helpful and gave us all the info that we needed to get
around from the airport to pikes and south center. Great
Person to talk to.
June 7, 2014
Rated 5.0 out of 5.0 by owetoe01 we liked the breakfast every morning
great selection on breakfast items.
everything was fresh and great.
June 6, 2014
Rated 5.0 out of 5.0 by Ed-- Breakfast selection
Cut up fresh fruits would be nice!
Bacon should be there everyday.
June 5, 2014
Rated 5.0 out of 5.0 by rath awesome
it was very nice the shuttle service that was done for so many different guests
June 4, 2014
Rated 5.0 out of 5.0 by Perce Short stay but very enjoyable
The first impression is an attractive entrance and then you feel the warmth and friendliness of the front desk staff. They were so helpful with directions and arranging for the shuttle service,to get us to the light rail station.
June 3, 2014
Rated 5.0 out of 5.0 by roberru Comfortable bed and knowledgable front desk staff
The front desk staff was very helpful in giving us directions on using the light rail, suggestions for dining options, and very friendly. Our only complaint was that housekeeping skipped our room one day.
June 2, 2014
Rated 5.0 out of 5.0 by PK3214 Great location
This Hotel is only a few minutes from Sea-Tac, and ideally located for ease of access to the airport. It is located in a quiet area.
June 1, 2014
Rated 5.0 out of 5.0 by kr56 Wonderful!
Loved using the shuttle to get to dinner at a local pub! Everything was excellent.
May 31, 2014
Rated 4.0 out of 5.0 by Katy2014 Great staff
The staff members at the desk were all friendly, helpful and professional. They made us feel very welcome.
May 24, 2014
Rated 4.0 out of 5.0 by Rapid2trip Near the airport
Check in was done by a trainee. Did not receive typical offer of water or points for being a PLATIUM member. This HIEx is do for a remodel update,
May 24, 2014
Rated 4.0 out of 5.0 by Red 42 Great service. Good shuttle service.
Front desk personel was helpful with any questions we had. Shuttle service was very handy and most of the drivers were easy to tallk with.
May 17, 2014
Rated 5.0 out of 5.0 by Klluv first time and it was very good
just stayed a couple of nights while working in WA and wanted to be near the airport. they offer free shuttle which I didn't use but they are 24 hrs and are very close.
The room was very small but clean and comfy to just sleep, wash room clean enough and the amenities like the rest of the holiday express.
The breakfast was the best one I've had in all the several stays in IHG express ones... it had so many options and fresh fruit, yogurt, pancakes! good job staff!
people was very friendly too
May 12, 2014
Rated 5.0 out of 5.0 by traveler876 SEA-TAC - recommended
I found the staff at this property to be extremely friendly and helpful. The only shortcoming was that the matters was a little softer than I like, but all in all a very good experience.
April 27, 2014
Rated 2.0 out of 5.0 by Prefersmokefree Comfortable for a stale smokey smelling room
I picked Holiday Inn Express because of past wonderful experiences. My mistake was coming too tired to request a room change. The room smelled of stale smoke that was tried to be removed unsuccessfully. Will never return to this one:(
April 26, 2014
Rated 4.0 out of 5.0 by Rev Willis Generally Good
All in all we enjoyed our stay. The staff was particularly friendly and helpful (and directed us to a very good Thai restaurant nearby).
However, the room layout was rather strange. The sink was separate from the bathroom with no towel racks. The door to the bathroom was tight and difficult to maneuver. Otherwise, the facilities were fine.
Best part was the staff.
April 24, 2014
Rated 5.0 out of 5.0 by stillupnorth Really good hotel.
We always stay at this hotel when passing through Seattle and we need a good night's sleep.
April 18, 2014