Rated 4.3 out of 5 by 238
Rated 4.0 out of 5.0 by Hope512 Good hotel
Near airport with shattules, clean rooms, value for money
March 19, 2013
Rated 4.0 out of 5.0 by WashingtonStateRetirees Home from home
We have chosen to stay at this hotel each time we visit Seattle, it is very comfortable and the breakfast is great, and we appreciate the shuttle service to the airport. It is feeling more like 'home' with each visit.
Washington State Retirees
March 15, 2013
Rated 5.0 out of 5.0 by LTCOL checking in
THE LADY AT THE FRONT DESK DID A REALY GOOD JOB FOR THE HOTEL. SHE WAS KNOWLEDGEABLE, HELPFUL AND VERY PLEASENT. SHE SEEMED TO LIKE HER JOB AND IT SHOWED IT.
A. H. RICHARDSON
March 11, 2013
Rated 4.0 out of 5.0 by egracon Great room
Very nice room, would stay here again. The location and shuttle was perfect.
February 17, 2013
Rated 3.0 out of 5.0 by koa12 Comfortable, customer service questionable
I have stayed at this Holiday Inn Express before and was very satisfied. This stay the TV remote did not work and I was told the maintenance people were off site. They did after a couple hours check the batteries and they were fine which I had already indicated they were since I tried some I had with me. At that point they told me the TV did not work and it would be the next day before they could fix it. Since my stay was one night and the next day I would be gone it really didn't satisfy the situation. Also the business center was out of printing paper and after a 10 minute wait at the desk I finally got paper to print my boarding passes. Not the service I have experienced at other HI Expresses and this one as well in previous stays.
February 14, 2013
Rated 4.0 out of 5.0 by Robot34 Great staff and great room
The staff was very professional and friendly and took care of all of my needs. I will make sure to stay here every time I fly into Seattle.
February 13, 2013
Rated 5.0 out of 5.0 by gatorgal78 Nice Property
I stay here frequently while traveling to Seattle because they offer a consistent product. I can always count on clean rooms, helpful staff, and a nice breakfast to start my day.
February 12, 2013
Rated 5.0 out of 5.0 by WanderingWilla Nice big room and wonderful service
Shuttle picked us promptly from the airport. I was surprised to get a room with a seperate living area. We flew in late and my travel mate slept in the next morning while I was able to take my shower, make my coffee and wander around without disturbing her.
My daughter came to bring my car and was allowed to join us for breakfast with the permission of the person at the front desk.
I am never dissappointed staying at any HIE and this was no exception.
February 10, 2013
Rated 4.0 out of 5.0 by mark65 above average
above average.this text was too short. I don't care to write anymore about your hotel/ If
February 9, 2013
Rated 5.0 out of 5.0 by cheesemonger2 Always Enjoyable
We stayed at this property 6 or 7 times last year and will be staying there at least three more this year.
This visit was 14 nights and we felt like we were at home.
The gentleman who takes care of the breakfast is a delight; the staff is friendly and the housekeepers are professional and do a great job.
February 9, 2013
Rated 5.0 out of 5.0 by Irishgirl509 Excellent stay
We had an unexpected stay in the Seattle area the first week of February. We were unsure how long our stay would be and the front desk staff said no problem. They were very accommodating and friendly. The room was clean and the breakfast choices were fresh and hot. I didn't expect much in the way of service as we rarely have good service anywhere in the Seattle area. This entire staff was so nice ( all front desk staff, breakfast bus person, room attendant). They must have to attend training for customer service or they just hire customer focused people. I recommend this property.
February 8, 2013
Rated 4.0 out of 5.0 by FrankAA Great location, terrific service, disappointing access to garage
This hotel offers a great room within a very short drive to SeaTac Airport. The breakfast service is fantastic offering a terrific selection and starting at an early time to allow guests to grab breakfast before going to the airport for early flights. The lobby is large and comfortable allowing many guests to sit in the breakfast/lounge area at the same time. My disappointment is in the access to the garage under the building. The garage has handicapped spaces though there is no easy access to either the ground floor or the elevators from the garage. There is a mini-elevator for wheelchair bound guests. But this mini-elevator does not lead to either the lobby or the main elevators.
February 2, 2013
Rated 5.0 out of 5.0 by RitaFW Great Service for a very tired guest!
I arrived very late and was only able to sleep for about 2 hours before I had to board a plane. The front desk couldn't have been nicer! I was very comfortable in the short time I was there. I wish I could have slept longer in that most comfortable bed!
January 31, 2013
Rated 5.0 out of 5.0 by TourDirector2 Great Location
very close to the airport but far enough away not to be disturbed.
January 28, 2013
Rated 1.0 out of 5.0 by Rob258 Sad
A nice looking hotel but a very bad experience.
We had to check in due to our flight being delayed due to fog. Checked in at 11pm. Got to our room and at midnight our smoke alarm began to beep. Called down and told front desk. They said they would send someone up to fix. 10 min later, got a call to say the maintence room was locked. I had to stand on a chair and remove the battery myself.
Was then woken up at 8am with contruction men literally working on the window (on the outside) of our room. Banging against the wall with hammers.
My wife stumbles out of bed to have a shower only to find the bathtub doesn't drain. I was not able to have a shower.
Checked out and reports all the issues and received $28 of the price of my room.
Will never stay there again!!
January 28, 2013
Rated 4.0 out of 5.0 by bumpa Overall experience for the night was very good!
Great place to stay for an overnight to return to airport to fly out. The limo service was right on time. The room was very clean and comfotable. Work out room could use a few weights. Staff was very helpful. Will go there again.
January 22, 2013
Rated 2.0 out of 5.0 by Toad1950 Not what I have come to expect
Noisy, television did not work, could have got this from any of the competitors for a lot less. Won't be staying here in the future
January 20, 2013
Rated 5.0 out of 5.0 by tenten Wide bed and delicious breakfast
Our family stayed here for 2 days. The main reason I chose this hotel is that this hotel locates near to the airport and our flight is at early morning. Our trip in U.S. lasted 10 days and we stayed at more than 7 hotels. I think the beds here is the widest. The breakfast is delicious and have many choices. It is a pity that we cannot have breakfast here because it's open at 5am and we should leave at 4am in the second day. We didn't wait too long for the shuttle bus at the airport. The shuttle bus also can pick us up at lightrail station near airport which is conveniet for us to go to downtown. I saw a comment written that the shuttle bus goes to downtown. It is not true.
January 18, 2013
Rated 3.0 out of 5.0 by leo62 Lack of elevators in relation to rooms
Very far from elevator to room. Elevators are only on east side of building and transporting luggage, if you have many, may make it cumbersome to travel to room due to distance.
January 8, 2013
Rated 5.0 out of 5.0 by wcaFH Great Place
This hotel is always great. Well located for stops I make. My first choice in Bellingham. Front desk folks are special.
January 5, 2013
Rated 4.0 out of 5.0 by BarS Our location of choice at Sea-Tac
When our travels take us to Seattle, the HI Ex Sea-Tac is our location of choice. Those early-risers for flights east will appreciate the shuttle service and breakfast as early as 5am. The front desk staff is helpful and gracious. We look forward to our next visit.
January 5, 2013
Rated 5.0 out of 5.0 by gary great location and service
good place to stay before early SEA flight. close and good shuttle service
January 5, 2013
Rated 5.0 out of 5.0 by Eurotraveler Great value and service
We're Platinum members who have stayed at Holiday Inns all over the US and Europe. We've been delighted with the Priority Club points program and have yet to have a bad experience with any of the properties in the chain, regardless of the level of the brand--from budget to premium, they deliver very good quality and always perform above expectations. I was very happy with my two December stays at the SeaTac Holiday Inn Express. The staff members at reception were very friendly, efficient and helpful and set the mood for the stay. I have normally stayed at the nearby Holiday Inn, also a convenient property, but was amazed to find my room at the Express to be more than twice the size, the staff even more helpful, and the overall experience terrific. I've already sent one person there for his next trip and won't hesitate to recommend the property to anyone who needs a SeaTac recommendation. THANK YOU!
January 2, 2013
Rated 4.0 out of 5.0 by BigKahuna Review
The hotel has a nice cozy lobby. Food is good and the variety was good. Room was clean and the beds were comfortable.
Would recommend this property to others.
December 10, 2012
Rated 5.0 out of 5.0 by tmblwed Nice enough for the Mother-in-Law!
I flew my MIL up for a surprise Christmas gift for my Wife.
My wife was in tears when she saw her Mom. The room was perfect. At the end of the hall on the top floor. I've been very happy with Holiday Inn Express's ever since I joined up.
The breakfast's were so nice that I drove over every morning to pick her up, just to grab a bite! I did pay for the room, by the way.
The welcome gift was very nice and hit the spot. This property is located just far enough away from the airport to be out of the way but right there for pick ups and drop offs.
This hotel is of new construction and built to very nice standards. The rooms are super quiet and have many modern appliances to offer.
December 8, 2012
Rated 5.0 out of 5.0 by phyllis6 Holiday Traveling
Despite being the Thanksgiving weekend the staff was available and quite pleasant! Breakfast was delicious, upgraded to a suite, quite clean - great visit, thanks!
November 30, 2012
Rated 5.0 out of 5.0 by glennmsharp Windows on both sides(corner room)
We loved the room and decor and cleanliness.
Special treat in that it was a corner room.
We have made reservations for the same room in a month.
Staff was especially courteous.
November 28, 2012
Rated 5.0 out of 5.0 by Maddie123 Excellent experience
My new favorite sea airport hotel. Clean, comfortable, and very nice staff. I will return....
November 25, 2012
Rated 3.0 out of 5.0 by Hospitality Average due to staff
Front desk staff very robotic. Not very friendly, not rude but just seems to be waiting for time to go home.
No thank you or any contact for elite members. Not like most Holiday Inn Express.
Shuttle drivers were excellent and caring.
Nothing to remember about this hotel special.
Breakfast was good as always at Holiday Inn Express.
November 25, 2012
Rated 3.0 out of 5.0 by Wendy28 Decent property, near airport
Main lobby and breakfast room were quite nice. However, there were several old and/or broken toilets in the parkade and three damaged sofa beds on the mezzanine floor. Perhaps they were renovating and these items hadn't been taken away?? Our room was clean. We were a party of four but there were only three towels in our room; housekeeping staff provided a couple more when asked. Same thing happened on our second day.
November 22, 2012