Rated 4.4 out of 5 by 307
Rated 5.0 out of 5.0 by spursfan Great Service
Great weekend stay... staff super helpful and very knowledgeable.
July 25, 2014
Rated 5.0 out of 5.0 by MGfromFL Comfortable room and very convenient location
The staff at this hotel gave me great advice for making the most of my first visit to Seattle. I had limited personal time and they ensured I saw the highlights that were of interest to me. Great advice about restaurants! My room was quiet and comfortable even though the hotel is located next to a highway. Great location for a quick walk to the water and restaurants.
July 23, 2014
Rated 5.0 out of 5.0 by JoloMC Pre Cruise Vacation in Seattle
We had a great time staying at the Crowne Plaza Downtown Seattle prior to our cruise to Alaska. The location of the hotel was within walking distance to many of the Seattle sistes especially Pike's Market. There was 120 family members staying and we all had a very good time at the Crowne Plaza during our visit to Seattle. The staff were most helpful with dining recommendations and various sites to see while in Seattle. Rooms were clean and comfortable and we would recommend anyone heading for Seattle to consider staying at the Crowne Plaza Downtown.
July 22, 2014
Rated 5.0 out of 5.0 by Hperez13 Short but very sweet with the upgrade
Our family sent an evening at the Crown Plaza so we could check out the hot site in downtown Seattle. We were greeted and treated as Platinum members. The upgrade to the executive club room made our trip very memorable. Thank you. The only negative was the valet highway robbery at $45 a night.
July 20, 2014
Rated 5.0 out of 5.0 by Nick OC Great room
Super clean room, everything worked, TV easy to use,
liked the free HBO, nice view, nice gym. Very easy check in and check out, would recommend this hotel to anyone.
July 20, 2014
Rated 5.0 out of 5.0 by ChrisnKenL Helpful Staff
We were amazed at how extremely helpful the staff was, from giving us suggestions and directions, to quickly arranging competent transportation to the port, and then a week later, to the airport.
We loved our rooms (we stayed one night before our cruise, and then one night after our cruise). They were large enough to accommodate our family of 4.
July 17, 2014
Rated 3.0 out of 5.0 by Kayee Poor Customer Service
I used my IHG points for a weekend getaway with friends. if I had paid $$$ I would have been a LOT more disappointed than I was.
I wanted to connect my computer to the TV and was told it was not possible (due to pay per view piracy issues). I asked to be accommodated in some other way (bring me a different TV, put me in a meeting room etc.) however all I was told is 'Sorry. No.'
For a business hotel to not be able to accommodate this request is unacceptable.
The hotel messed up my billing at checkout. It took over a week and speaking to the accounting department directly to get it resolved. I requested to speak to the Manager, but they never returned my call.
The location was great, and the restaurant had good food, but it would not be my first choice next time.
I expect to be treated better with my IHG Rewards Member status.
July 15, 2014
Rated 5.0 out of 5.0 by Dolphansteve Great place to stay in Seattle!
Wife and I recently stayed at the downtown Crown Plaza for two nights in Seattle as a start for an Alaskan cruise. This was our first visit to Seattle and we wanted to make the most of it.
I was able to use some reward points for one of the nights so this location really appealed to us. The staff was excellent, location was an easy walk to Pike's Market as it was only a few blocks away. The train station was close by as well, making for easy transportation to Safeco Field for us one night.
We were able to upgrade our room to a room on the 16th floor with a nice view of downtown Seattle and a glimpse of the Space Needle.
I had mentioned to a very nice young lady at the front desk (so sorry I did not get her name) that my wife and I were celebrating our 30th anniversary and next thing we knew the staff had a tray of chocolate covered strawberries and cordial coffee drinks sent up to our room!
We would absolutely stay here again on our next visit to Seattle!
July 15, 2014