Rated 4.3 out of 5 by 100
Rated 4.0 out of 5.0 by ChrisAndSherry Somewhat Dated Nice Hotel
We stayed at this site due to its lower cost in points. I am a platinum rewards member and stay in quite a few different HIE locations. I was a little disappointed by the dated appearance of this location. It was clean, and everything was in order. I missed having a newer thermostat that would allow me to enter a temperature setpoint rather than there just being a circular relative hot/cold scale. The controls were in the air handler unit and not on a thermostat on the wall. There were several small items like this. Nothing major, but I was slightly disappointed that this IHE was not quite up to the standard of other IHE's that I've stayed in before.
December 6, 2013
Rated 4.0 out of 5.0 by Principe1 Nice room and good breakfast
We enjoyed staying in our suite and having a delicious breakfast each morning. The staff were friendly and helpful. Our only complaint was the room was quite warm and the heater was off. I guess we could have turned on the A.C., but that seemed extreme on a cold November weekend.
December 4, 2013
Rated 5.0 out of 5.0 by David352 Friendly staff and clean rooms
The property was neat and clean and reasonably quiet. The staff was very helpful and breakfast bar and staff were very good too.
December 4, 2013
Rated 4.0 out of 5.0 by motherpearson great little hotel
stayed nov. 28-29th. polite front desk, fast check in, moved my room from next to pool to very quite upstairs room.
beds are very comfy, micro and fridge in room.
great cleaning staff, lots of stores near by and close to freeway entrance. i would stay here again.
December 3, 2013
Rated 5.0 out of 5.0 by JackGuy Unexpectedly terrific
Staff was friendly and fun, from front desk to breakfast servers. Room was super clean and comfortable, and room was quiet despite being near busy Aurora Avenue. Definitely worth staying at this hotel again. Plus, it's close to restaurants, downtown, Northgate Mall.
November 28, 2013
Rated 5.0 out of 5.0 by annoyedtraveler13 Great Hotel!
This hotel is great! Great swimming pool and jacuzzi, great workout room, clean and really good breakfast that is hot and tasty. There are plenty of items and you will be full.
The front desk staff are really great--they all gave suggestions of good restaurants and things to do in Seattle, so let them know if you're a first timer like we were. The greatest tip was from the young, brown haired woman who recommended taking Aurora Ave instead of the freeway to downtown--saved us SO much time!
My only issue is the woman running the breakfast. She was sometimes curt with people, and when we asked where water bottles get recycled, she said just toss them! The hotel is an ECO hotel, and so we went to the front desk and the nice young guy said "of course we recycle" and took the bottles from us. The breakfast lady seemed like asking a simple question bothered her. She is lucky to work with such nice staff, and should try to be more professional!
Great rooms and comfortable bed.
November 21, 2013
Rated 3.0 out of 5.0 by Seminar Good Good Good Not so good
I think in this area this is the best hotel, very comfortable room, unexpected nice breakfast, great bed and pillows, clean etc. But there is an insulation problem, when trying to sleep you can hear the bathrooms flush and people walking, If I go back to that area I would go back but ask for the top floor.
November 18, 2013
Rated 5.0 out of 5.0 by Thomasfamily88 Friendly staff, comfortable room, enjoyable breakfast!
We had a great experience at this hotel. We were in Washington to visit my spouses' father who is aged and needed to be placed into alternative housing. This was quite a stressful event for us. This Holiday Inn Express had the most awesome staff who went above and beyond in making our stay very enjoyable. Very friendly and always helpful with directions. Great cookies for evening reception! Newspaper under your door in the morning and housekeeping who brought fresh towels daily and made up our bed when asked.The spa added additional relaxation and the hot and cold breakfast exceeded expectations.Hotel itself was in close proximity to everywhere we needed to be (about 20-30 min max.) We will definitely stay at this hotel again and would recommend to anyone.
November 12, 2013