Rated 4.0 out of 5.0 by AlaskaSnowbird North Seattle Comfort
This is a comfortable, convenient option if you need to stay in the North Seattle area. The 24 hour available pool, fitness center, free wireless, adequate free parking and ample buffet type breakfast put this hotel a step above the other hotels in the area. One of the real strengths of this hotel is the excellent staff. EVERY employee in this hotel is well trained and truly goes above and beyond the call of duty. Gavin and Amber at the front desk made us welcome, checked us in and out efficiently, and even came up promptly to our room to address a problem with our t.v.! We had left a tip for the maid on the table after our first day, and she didn't touch it because we hadn't left a note indicating it was for her!
June 16, 2013
Rated 3.0 out of 5.0 by bcheng Comfortable bed but Dirty Pillow Case
Overall the hotel is a nice place to stay, but on the first night we checked in, I found a strand of "curly" hair on my pillow, and there was this smell that makes it seem the pillow has been used already; not the type of smell you get from a clean bed. Thence, i have to use a clean towel to wrap around the pillow for two nights before I go to sleep. Aside from the pillow, there was also a few strand of hair on the bathtub and on the floor, quite a disappointment, actually. Perhaps this is what you expect for staying an Express hotel?
June 15, 2013
Rated 4.0 out of 5.0 by GrandDaddy Creepy Front Door
Coulda been a really nice place. Just some unsavory types hanging around the outside of the main door, talkin trash and smoking. Cough, cough, uh, cough.
The "hot" breakfast is really no good. It's amazing what some people will eat for free. Luckily there are some better places within a few minutes to get a good breakfast.
Otherwise, really like the place and may stay again if we ever go back.
June 10, 2013
Rated 5.0 out of 5.0 by gjintexas Comfortable bed and quiet room
Aside from being overpriced for this part of town, this hotel was excellent. My room was quiet, the bed and chairs were comfortable, and the breakfast was good.
May 25, 2013
Rated 4.0 out of 5.0 by KathrynSS Front desk staff deserve a star
When we arrived the couple on the front desk welcomed us warmly and were most attentive to our requests. The room was as we had asked for and quiet, which we appreciated.
May 23, 2013
Rated 5.0 out of 5.0 by florida72 the best holiday express from staff to breakfast
i will not say this is one of the best but the best. from check-in to daily cleaning to the best breakfast buffet of any chain i have stayed at, bar none. the staff was great and very helpful. even though the weekend was full the staff for the breakfast buffet always had everything ready to put up when things ran out. only find i have is get rid of the stupid pancake machine, never works anyway. i am booking back in July for another pleasant stay. came up from Orlando, fl for a wedding and had not only a great time and food but the holiday inn stay just was the frosting on the cake.thank you the whole staff , thanks again d. booth
May 22, 2013
Rated 5.0 out of 5.0 by Tkay51 Excellent staff and comfort
Over the past few weeks I have had the opportunity to stay at the Holiday Inn Express - Shoreline three different times for multiple days. Each time the staff was respectful, courteous, and helpful. The rooms are comfortable, quiet, and clean. Never did I have an issue that was not addressed expediently. Thank you for making my stay as close to the comforts of home as possible.
May 21, 2013
Rated 5.0 out of 5.0 by Mike808 Exactly what we expect from HIE! Love it.
We really like HIEs, always well maintained, don't have to go out for breakfast, rooms made up in a timely manner, nice folks at the desk. The drawbacks we had weren't HIEs fault, nor did they really affect us, but... we had just checked out of another HIE down in Portland and got kind of tired of the same breakfast. What was there was good, but if we took a roadtrip, I'd hesitate to spend 3 weeks doing the same food in the a.m. In fact when we returned to Portland we checked into a competitor just to switch up the meal. No biggies though, the food is a bonus to us. The room price was competitive anyway.
The other thing we noticed is more of a HIE deal then ours, but both mornings in the breakfast area, there were 3-4 employees hanging around. Maybe one would replenish once in a while, but on the whole they were just standing around. Very polite, but seemed like way over staffing. On the second morning, there was no meat item and the tray stayed empty the hour we were down there.
Evening Cookies were great, as was the coffee available in the lobby. Additionally the front desk staff was very helpful in pointing out restaurant choices in the area.
May 13, 2013