Rated 4.3 out of 5 by 101
Rated 5.0 out of 5.0 by Thomasfamily88 Friendly staff, comfortable room, enjoyable breakfast!
We had a great experience at this hotel. We were in Washington to visit my spouses' father who is aged and needed to be placed into alternative housing. This was quite a stressful event for us. This Holiday Inn Express had the most awesome staff who went above and beyond in making our stay very enjoyable. Very friendly and always helpful with directions. Great cookies for evening reception! Newspaper under your door in the morning and housekeeping who brought fresh towels daily and made up our bed when asked.The spa added additional relaxation and the hot and cold breakfast exceeded expectations.Hotel itself was in close proximity to everywhere we needed to be (about 20-30 min max.) We will definitely stay at this hotel again and would recommend to anyone.
November 12, 2013
Rated 4.0 out of 5.0 by NorthwestDweller The best hotel in the area.
Clean room. Comfortable bed. Good breakfast. Friendly and efficient staff. We will definitely return.
November 10, 2013
Rated 5.0 out of 5.0 by Redwing00 Excellence experience
What a awesome crew at this IHG property. They were very helpful and very nice. The General Manager was just the best. The crew made me feel right at home. Job well done folks. a 10 out of 10 in my book will come back there when in town.
November 6, 2013
Rated 5.0 out of 5.0 by Jozer47 Most comfortable bed ever!
The hotel was clean, quiet and comfortable. I will return again happily.
November 5, 2013
Rated 5.0 out of 5.0 by Tkay51 The BEST STAFF EVER!!!!!
My work requires that I travel to different areas of Washington state. I have stayed at many hotels throughout my travels, but there is no place like your North Seattle facility. I have spent many months in the area and your staff is the absolute best, making me feel important with each stay. The facility is clean, comfortable, and since I travel alone, safe ( which I appreciate because I travel alone). I would recommend your North Seattle site for everyone and it is tops for comfort, convenience, value, and cleanliness.
November 4, 2013
Rated 4.0 out of 5.0 by Klee99 Nice room and enjoyable breakfasts
The bedding was very clean but hard surfaces like the light switch covers were quite dirty.
The bed was very comfortable but both of us found the pillows much too soft. Had neck stiffness after a couple of nights.
The free breakfast was good. Pancakes were awesome! And the young man that worked in the breakfast area really impressed me. He provided great customer service ensuring the food stations were well stocked. And he never showed any frustration when people crowded him and got in his way of placing the food containers out.
October 31, 2013
Rated 5.0 out of 5.0 by Bailey13 Loved my room!
Very comfortable and quiet. My room had a king size bed, lounge area, microwave, refrigerator, desk and plenty of outlets to charge phone, computer and more. The breakfast was good like all Holiday Inn Express hotels. Nice experience. Not the best location but was very convenient for me and good for the price. The neighborhood is just ok.
October 29, 2013
Rated 4.0 out of 5.0 by weddingmom26 Better than expected
We were unsure what to expect as our son had told us that area was not great. We were pleasantly surprised by the hotel and the area was okay also. The hotel was clean and the staff very willing to help out. The morning breakfast staff was especially great. We would recommend this hotel to anyone looking to stay north of the city.
October 25, 2013
Rated 5.0 out of 5.0 by yorkie48 Great staff and hotel
Stayed here rather than downtown and what a great choice, the staff were all very helpful and the room was great with plenty of room and very comfortable bed. The breakfast was a good selection of hot and cold food. The pool, jacuzzi and fitness room were excellent. The hotel was very clean throughout and I would definitely stay here again. plenty of great food outlets within walking distance. I went to Ivar's Fish Bar that had some great fish dishes.
October 22, 2013
Rated 4.0 out of 5.0 by Nan6970 Good rate
A distance from downtown so you would need a car
Then it's easy to get to all the attractions.
And parking is free!
Comfortable and clean. Very clean!
Breakfast is fair.
October 20, 2013
Rated 4.0 out of 5.0 by SidsintheHall Excellent Value
We have stayed at this property before and enjoyed it. The reason for our trip this year was for the Seattle Seahawks game. I like this property because of the value it provides due to its location. It is not too far outside downtown Seattle that the drive is inconvenient. We have stayed at other downtown Seattle hotels for about the same cost per night; however, factoring in parking at around $20 per day and breakfast needs to be purchased at around $50 per day, the Shoreline location provides excellent value. The hotel is clean, the pool is rarely busy (a plus when you have two kids) and the area is quiet. The only negatives I would mention is that the evening noise was much more of a disturbance than in the past (example - when the toilet was flushed in the room next door, it was easily heard). Also, it took to the third morning to get bananas at breakfast, but at least they were yellow and not green as they have been in the past. I would recommend this hotel for a good location, great value and simple, clean accommodations.
October 17, 2013
Rated 4.0 out of 5.0 by dpm47 Great Hotel - Breakfast has issues
We've been staying at Holiday Inn Express (HIE) for many years. Our first choice of hotels when available. We have lots of HIE experiences. Most are very good. This last stay, Shoreline, we had a very nice room, very clean, no complaints whatever. But, at check in, there was no one at desk. Sign saying so, and to use the "house" phone. Well, that was actually hard to find. Only one in lobby. After searching for the phone for about 15 min, I spent several minutes calling the number. The front desk staff finally arrived. The time it took to find a phone and get a response was not acceptable . When the front desk staff arrive, she was very helpful - like we have become accustom to from HIE.
For breakfast. Good variety, but many were not available when about 30 min from closing time. And, when asking about replenishment, the answer was "no more available". Not acceptable response. We expect to have the full variety of selections up until closing time.
October 16, 2013
Rated 5.0 out of 5.0 by MikeAndSteen Great Rewards Night
Chose this location due to points value, and was very pleased. Hotel lobby and room were clean. Bed was comfy. Excellent breakfast, with good variety - was kept clean and stocked. Great stay.
October 16, 2013
Rated 5.0 out of 5.0 by Marcofexcellence a night in Seattle
wow, great hotel, nice staff, we would stay again. The neighborhood was a little sketchy but overall well worth what we paid. Good Job H.I.!!
October 10, 2013
Rated 5.0 out of 5.0 by Pookie55 Overall great rooms and fantastic service
We truly enjoyed our stay... The room was like a home away from home,and we loved the complimentary breakfast that's served daily.We also used the exercise room, I would surely love to stay here again for my next visit.the best hotel and service I've experienced
October 8, 2013
Rated 4.0 out of 5.0 by Irish13 Hwy.99 Revisited...
Property Site is on Aurora Ave (99 Hwy) North of the City....
Amenities are Outstanding,,,,Inside and Outside the Property
...Breakfast, as Good as it gets for HIE..Cookies and Coffee in
the evening.....Great Suite!
October 6, 2013
Rated 5.0 out of 5.0 by AlaskaSnowbird Well Trained Staff
This clean and comfortable hotel is elevated to superior by the excellence of the well trained staff. Everyone from the breakfast room staff to the maintenance crew to the front desk is unfailingly cheerful, polite, and customer service oriented. We had a problem with the room heater, and it was swapped out for a brand new unit quickly and with minimal interruption of our comfort and privacy in the room. This North Seattle hotel provides a home away from home experience that is much better than other hotels in the area.
October 4, 2013
Rated 5.0 out of 5.0 by SuzieF A wonderful place to stay in Seattle
We were very impressed with our hotel accommodations, the friendliness of the staff, the complimentary breakfast, the pool/hot tub being available 24 hours, the warm cookie, and coffee always available in the lobby.
October 3, 2013
Rated 1.0 out of 5.0 by Alabama205 Poor response to lost & found
I've made a couple of phone calls about items I've left in rm 221 and I don't feel like it was handled to my satisfaction.
I was promised a return call which has yet to come
October 3, 2013
Rated 5.0 out of 5.0 by DerekR HIE Seattle
Pleasant, quiet and comfortable hotel with friendly staff.
September 27, 2013
Rated 5.0 out of 5.0 by happygranny5 Very comfortable
Very comfortable, clean, and quiet ( in spite of fact the hotel was quite full the night before a Seahawks game!). Breakfast was great and plenty of room for us to eat with other family members. All in all, great experience!
September 20, 2013
Rated 5.0 out of 5.0 My Official Hotel in Seattle
I come to the Seattle area every month on business. I use the Shoreline Holiday Inn Express on 145th st as my official hotel of record. Not only have they provided excellent service but the location is central to many of the clients that I meet with. Also the closeness of the I-5 Freeway, US 99 north and south is good, the choice of eateries in Edmonds and Greenwood, make this hotel very convenient. I did find two great restaurants nearby, FLO-ANNA's on Bathol Way and Pho Man Dumpling House on Greenwood Ave, great food at terrific price. Also recommend Shantrel's in Edmonds on Main Street near the ferry, wow, great lamb shank and tomato bisque soup. Staff, very professional, like the rehab of the hotel, looks very smart.
September 9, 2013
Rated 4.0 out of 5.0 by Arodinindy Great Nrothwest/ Great Value
The Holiday Inn Express in Shoreline is convenient, clean and affordable. The staff is accommodating in every way.
September 9, 2013
Rated 5.0 out of 5.0 by Anonemp Great beds
Excellent hotel. I ended up sleeping through both wake up calls but *)that is my own fault. The beds are excellent and the staff is phenomenal!
September 7, 2013
Rated 3.0 out of 5.0 by lorig4844 Would not choose this hotel again
Ants in bathroom, we stayed four days and sheets weren't changed, shower handles were broken/loose and it was difficult to get the hot water going.
Very average hotel
Location is not in best neighborhood, 10 miles from downtown and at least 20 miles from airport. Had we known the city, we would not have chosen this location.
September 7, 2013
Rated 3.0 out of 5.0 by Me7567 Comfortable hotel, bad location
This Holiday Inn was up to standard in terms of what one expects from the chain, but is located far from the city center. Do not stay here if you do not have a car as the bus journey in is a rather unpleasant experience. Further we were shocked by the horrific amount of paper and plastic wasted in both the rooms and at breakfast. The breakfast itself would have benefited from some fresh fruit rather than just pre-packaged food choices.
September 6, 2013
Rated 4.0 out of 5.0 by Kirara Very pleasant and helpful staff
Stayed as a couple in the hotel for three nights in August. The location is not bed - 30 minutes distance from downtown. Windows are overlooking a highway, therefore one could hear traffic noise throughout a day.. However, at night it is less noisy.
We were pleasantly surprised by very pleasant staff, who was always there to help and advise.
Nice additions to a breakfast menu were steamed rice and pancakes.
September 6, 2013
Rated 4.0 out of 5.0 by LPLP Better than expected!
I was pleasantly surprised by how nice this place was for the price. The beds were really comfortable, and the rooms were nice and clean and well-kept. The breakfast was also pretty good, and I enjoyed the hot tub.
August 28, 2013
Rated 4.0 out of 5.0 by Paulmac A good option outside downtown.
We had trouble making a booking in downtown seattle. This turned out to be great value, convenienly located. Room was of good size. We made good use of the pool.
August 28, 2013
Rated 5.0 out of 5.0 by Tkay51 Many stays in North Seattle/Shoreline facility
I have to say that while traveling for the company I work for, this is the only facility that meets all expectations. Clean, comfortable, nicely decorated, and very accommodating staff. In fact I think it is the best hotel staff I have dealt with across the country. I stay weekly and will continue to choose this facility in the future.
August 28, 2013