Rated 4.3 out of 5 by 99
Rated 4.0 out of 5.0 by KathrynSS Front desk staff deserve a star
When we arrived the couple on the front desk welcomed us warmly and were most attentive to our requests. The room was as we had asked for and quiet, which we appreciated.
May 23, 2013
Rated 5.0 out of 5.0 by florida72 the best holiday express from staff to breakfast
i will not say this is one of the best but the best. from check-in to daily cleaning to the best breakfast buffet of any chain i have stayed at, bar none. the staff was great and very helpful. even though the weekend was full the staff for the breakfast buffet always had everything ready to put up when things ran out. only find i have is get rid of the stupid pancake machine, never works anyway. i am booking back in July for another pleasant stay. came up from Orlando, fl for a wedding and had not only a great time and food but the holiday inn stay just was the frosting on the cake.thank you the whole staff , thanks again d. booth
May 22, 2013
Rated 5.0 out of 5.0 by Tkay51 Excellent staff and comfort
Over the past few weeks I have had the opportunity to stay at the Holiday Inn Express - Shoreline three different times for multiple days. Each time the staff was respectful, courteous, and helpful. The rooms are comfortable, quiet, and clean. Never did I have an issue that was not addressed expediently. Thank you for making my stay as close to the comforts of home as possible.
May 21, 2013
Rated 5.0 out of 5.0 by Mike808 Exactly what we expect from HIE! Love it.
We really like HIEs, always well maintained, don't have to go out for breakfast, rooms made up in a timely manner, nice folks at the desk. The drawbacks we had weren't HIEs fault, nor did they really affect us, but... we had just checked out of another HIE down in Portland and got kind of tired of the same breakfast. What was there was good, but if we took a roadtrip, I'd hesitate to spend 3 weeks doing the same food in the a.m. In fact when we returned to Portland we checked into a competitor just to switch up the meal. No biggies though, the food is a bonus to us. The room price was competitive anyway.
The other thing we noticed is more of a HIE deal then ours, but both mornings in the breakfast area, there were 3-4 employees hanging around. Maybe one would replenish once in a while, but on the whole they were just standing around. Very polite, but seemed like way over staffing. On the second morning, there was no meat item and the tray stayed empty the hour we were down there.
Evening Cookies were great, as was the coffee available in the lobby. Additionally the front desk staff was very helpful in pointing out restaurant choices in the area.
May 13, 2013
Rated 5.0 out of 5.0 by lizabelle0211 Excellent
This hotel was wonderful! The room was clean and comfortable. I felt like I could actually walk on the floor without socks and be safe! The bathroom was spotless and the shower was spacious! The staff was so nice and helpful with food recommendation! Would defiantly stay here again!
May 10, 2013
Rated 5.0 out of 5.0 by emjem Excellent Stay
The Hotel was very nicely decorated, the rooms were clean, the beds were very comfortable and the breakfast was excellent (so many good choices!)
April 20, 2013
Rated 4.0 out of 5.0 by Summer77 Clean Rooms Friendly Staff
Stayed at this hotel over Spring Break 2013. Brought my 14 year old daughter and her girlfriend. Gavin and Kevin were awesome. Kevin gave me details regarding location to downtown days before I traveled there from Idaho. He was on point with all that he told me. Gavin was friendly and personable. He even baked extra cookies to satisfy my whining teenagers that didn't get one because the people in front of us grabbed the last one. The continental breakfast was PACKED so be sure to get outta bed a little earlier if you want to get some. It runs from 7a.m.-10a.m. on the weekends and at 9:30a.m. they wouldn't make anymore gravy for the biiscuits? Kind of lame on that part seeing how there were so many people still waiting to eat and another 30 minutes of time. The pool could have been a little cleaner but the hot tub was nice. Overall it was a clean and comfortable stay, not far at all from the downtown pke place and all the fun stuff most folks travel to there to see. I would recommend the Lynnwood Bowl and Skate for bowling and skating on the late night if you have teenagers still itching to do something after 7p.m. The downtown Seattle area is mostly bars that they can't go to after a certain hour. There is also a place called Whirly ball nearby to check out. I will stay here again in the future and tell my friends about it as well.
April 5, 2013
Rated 3.0 out of 5.0 by NCJ3 Great Hotel But needs Cleaned!!!
Nice Hotel and Great Ammenities but has an ANT problem!! It was gross! Our room had ants as well as the rest of the hotel so there was no point in asking for a different room!
On another note, the pool and hot tub were great and the complimentary breakfast was good! The staff seemed nice enough.
April 4, 2013
Rated 5.0 out of 5.0 by Enyaw Very Pleasant Stay
We stayed in a King efficiency suite which was very roomy and comfortable. The amenities provided were a pleasant surprise, from the popcorn provided for the microwave to the newspaper at the door each morning. The staff was very friendly, polite and welcoming. It was a most pleasant stay. The free breakfast offered many great items, though I would have liked a few more healthy, less sugary choices. Parking was sufficient and the lot was well-lit. The location made it necessary to have a car. In summary, definitely recommended.
April 3, 2013
Rated 5.0 out of 5.0 by shelley61 relaxation
i had a room right across from the pool....was perfect for me and my two kids...its was really convenient and quiet. it was very relaxing atmosphere.. and the room was very quiet. which i did
request, and got, so that was nice for my kids...they were so happy to have that fun. it was what i was looking for.
The staff were very helpful and friendly .We stayed 3 nights and for this value, the room was clean and always made up fresh.
i have always enjoyed holiday inn express for the breakfast and cleanliness, always friendly staff....i will try another location next time to check out other scenery...:)
April 2, 2013
Rated 5.0 out of 5.0 by denalihiker2010 Great service
We stayed here while visiting Seattle for an appointment for my son at the Children's Hospital. It was about 20 minutes from the hospital. We always choose Holiday Inn Express when traveling because of affordability and comfort of this hotel chain. The previous evening we stayed at the Holiday Inn Express Tacoma and had a HORRIBLE night. The hotel was in poor shape and staff did a bad job at taking care of problems.The hot tub and swimming pool were dirty and the bottom of the pool looked patched in a couple of places and the repair was coming off. There was a man sitting in the hot tub with a beer in hand and a half case of beer sitting on the table next to him. When I told the lady at the front desk she said "As long as it's not glass containers it's fine for him to have beer." We found this odd because the sign above the hot tub stated no alcoholic beverages. We left the pool early. Lastly, my family is VERY allergic to smelly fabric softeners and the night was spent miserably suffering with allergies and asthma because the linens reeked of it. We reluctantly called ahead to this Holiday Inn Express for the next night to ask if they use fabric softeners and they said yes they did but they would clean all the bedding and towels for us before we arrived and have our room ready for us. When we got there, the staff was very pleasant, and the room was perfect. We were so happy and enjoyed a great night's rest. This hotel renewed my satisfaction with Holiday Inn Express. They went above and beyond for my family and the property is clean and very comfortable. I would definately recommend this hotel and stay here again when traveling to Seattle. Stay away from the Holiday Inn Express in Tacoma!
March 31, 2013
Rated 2.0 out of 5.0 by DrMikeinPDX The good and the bad
This is a well maintained property that is reasonably priced for the area. The only problem I had could be pretty serious for business travelers. The internet connection is very poor. I complained to a staff member and they said it was always like that. Apparently internet service is provided by a vendor and the staff has no control over it.
And in the minor annoyance category, the cable channel guide was not up to date and my two favorite cable channels, History and Discover were disabled even though they were listed. Did you guys forget to pay your cable bill?
Other than that, I'd say the place is very clean and the staff was friendly.
March 29, 2013
Rated 5.0 out of 5.0 by Gnatsberry Loved our accomodations,
We were pleasantly surprised at how lovely your hotel presents itself. The recent re-model has made a world of difference and the new look is pleasing, clean and bright.
I would recommend this hotel to any of my friends and will stay there on our next visit to Seattle.
Located on Rt. 99 makes downtown Seattle quickly accessible.
March 23, 2013
Rated 4.0 out of 5.0 by 465q Nice
Everything was great, except the wifi on the 4th floor was nonexistent, but we weren't there long enough to worry too much about it.
March 7, 2013
Rated 5.0 out of 5.0 by familifive Great Hotel!!
Very clean rooms.The Front desk staff was wonderful! The Breakfast offered was kept fresh.
February 24, 2013
Rated 5.0 out of 5.0 by cheesemonger2 Chocolate Chip Cookies in the Evening
Nice upgrade and chocolate chip cookies when you come in after a long day in the cheese mines... doesn't get any better than that...
February 23, 2013
Rated 5.0 out of 5.0 by Rumag58 Excellent service!
We chose this Holiday Inn Express because it's near a medical center, where I had a same day surgery. We had not planned for the unexpected need of a wheelchair, portable bath bench, etc. Their friendly and very professional staff provided these items to us at a moment's notice, and without cost. This saved us money as we didn't have to rent the needed items, and made our stay so much bettter!
The breakfast bar was delicious and we had plenty to choose from in their wonderful buffet style. The dining area was clean and large enough that we could take our time and enjoy.
The room was clean and fresh, and included all the little personal items we needed. We loved their pillows!
February 8, 2013
Rated 5.0 out of 5.0 by MGB79 Great place to stay in Seattle
My family and I stayed two nights at this hotel and found it was very handy to downtown. One reason we chose this location was that I drive 3/4 ton long box extended cab, this would not fit in the downtown location. Just a note, if you take the street that the hotel is on to downtown, it is much faster than the interstate.
January 26, 2013
Rated 5.0 out of 5.0 by Kimo great bed, friendly staff, well kept food area, convenient location
All staff were helpful and friendly. The breakfast staff kept the area clean and well stocked. Fresh cookies! Free bottled water in the fridge...nice touch... very easy & comfortable.
Would definitely stay here again.
January 23, 2013
Rated 5.0 out of 5.0 by Mikey1 Perfect stay -- as always
Great property, comfortable CLEAN room, staff could not be more friendly, professional, and accommodating. Highly recommended!
December 9, 2012
Rated 1.0 out of 5.0 by Martita12 Thank you staff
Front desk staff who assisted me to understand and use wireless connection on my brand new laptop. were delightful. They went above and beyond good service and their assistance was offered with patience and humor.
December 6, 2012
Rated 5.0 out of 5.0 by Canucks Front desk top notch service
Stayed here,and was impressed with Matt,Gavin @ front desk made us welcome from the get go. Directions in,out of Seattle,and pizza joints,these guys know their stuff. Very modern and clean and quiet hotel in great location. Will be back for sure next year.
November 20, 2012
Rated 5.0 out of 5.0 by Slick1 Lovely facility
The staff could not have been more helpful and friendly. The room was very clean and beautifully decorated. We were only able to stay for 2 nights, and unable to take advantageof of many of the amenities because of the medical emergency that brought us to Seattle in the first place. We will definitely return to this Holiday Inn Express, hopefully for a fun trip next time.
November 20, 2012
Rated 5.0 out of 5.0 by Dan413 Great accomodations
Excellent facility. Nice rooms, and customer service top shelf. Coming back next visit
November 20, 2012
Rated 4.0 out of 5.0 by Twinwife Great Experience
I travel a lot on business and I can appreciate a value and this is a great one. I got just what I needed for a quick stay and the added benefit of breakfast was great.
November 13, 2012
Rated 5.0 out of 5.0 by Barbds Excellent stay
This Holiday Inn Express is very nice, clean and comfortable. The variety of items for breakfast is great, and the staff is friendly and helpful.
November 10, 2012
Rated 5.0 out of 5.0 by Jean65 We enjoyed our stay
The lobby area was comfortable. The room was pleasant and relaxing. We enjoyed the swimming pool.
October 28, 2012
Rated 5.0 out of 5.0 by Sophia4 Good place to stay
I always stay at this hotel for business. Always clean and comforatble and is located close to everything
October 23, 2012
Rated 5.0 out of 5.0 by NJ012 A Definite Great Place to Stay!
This Holiday Inn Express was sooooo very clean and comfortable. The rooms were large and tastefully decorated, creating a beautiful feeling of serenity and relaxation.
The staff was friendly and accommodating. They greeted us warmly and told us that they were there to help us in any way. When we explained that we were catching a very early flight the next morning, the staff arranged for fresh muffins and other breakfast items to be available to us at 3:30 AM.
This HIE met every need and then some. We highly recommend staying here!
October 19, 2012
Rated 5.0 out of 5.0 by Chazzru75 Great Service
I could only rate the breakfast as average because we checked out of the hotel at 4:30AM and the full array of breakfast offerings was not available. However, the staff was absolutely fantastic in making sure that there was at least some breakfast for us hours before the normal serving time. They went far above and beyond. In addition the room was spacious, comfortable and very clean. I would highly recommend this Holiday Inn Express.
October 19, 2012