Rated 4.2 out of 5 by 223
Rated 1.0 out of 5.0 by travellotsforfun Disappointing experience
After reading what they are suppose to offer, I picked this hotel because of offering free HBO. Well they had a bad problem with the provider, so the HBO was not clear, very fuzzy picture, no clear audio either. When I called front desk, she said they are in the middle of changing providers because of this, and it has been reported. So why are they still advertising it? Called again to ask if another room had better picture, she said all rooms were the same, and they hope it will come in before the night was over, and basically we are stuck with it. It just got fuzzier later when the anticipated GOT was on, so I was feeling pretty ripped off by that time.
I had to ask the next morning before checkout if I could be compensated for the lack of HBO, as they did not feel that they should offer it the night before for some strange reason. I was told I would be given a small amount off the bill, which they did at check out. When I went to get my bill, they didn't ask me at all how my stay was, most hotels do when they are in this category, so that was weird too.
Other problems, the wifi was horrible as well, took hours to download emails. The beds were different in my room, one was nice and soft, the other bed had springs that you could feel if you put your elbow in the bed to sit up, very painful. The garbage collector was super loud in the early morning, also woke us up. Our room faced the other hotel, the alley with garbage bins, and had no view, we could not open drapes just to see other wall of windows. The only thing good was the room was clean.
May 3, 2014
Rated 5.0 out of 5.0 by Tommva Very Clean and well kept room
I stayed at this property for 3 nights and was very pleased with the room and the overall cleanliness of the hotel. The only issue i had was was construction going on across the street...not the hotel's fault but it was noisy on the weekday mornings. Hotel was also an easy walk to most things in downtown, about a mile of so.
April 30, 2014
Rated 5.0 out of 5.0 by sunpdx1 Comfortable and Convenient
I really enjoyed my stay at the Holiday Inn-Seattle, Space Needle. Very convenient area, within walking distance to the Space Needle, and close to many different transportation options--like the city bus. Hotel staff was very helpful and accommodating, helping me get directions to take the bus to Century Link Field. I visit Seattle pretty often, but this was my first time staying in downtown Seattle The rooms were newly renovated and had modern furniture and design. The bed was not as comfortable as I was expecting, I like taller, firmer beds and the bed I slept on was softer and a little squishy. But in all, I highly recommend this Holiday Inn. Will be staying at them more in the future.
April 28, 2014
Rated 5.0 out of 5.0 by Traveling_Executive Another Gem in Seattle!
Great property and staff! Was on business and stayed for 5 days - very attentive, clean and well kept. For those who've not stayed before or have future plans, there are some construction from other business needs (not related to hotel) going on across the street. It can be noisy. For those wishing for a more quiet room during the day, it is recommended to request upon check in for a room on the opposite side of the street. Otherwise, you will surely have a great experience at this Holiday Inn. Great location - short walking distance to the Space Needle and about 15 minute or so walking distant to Pier 70.
April 25, 2014
Rated 5.0 out of 5.0 by jus guz Comfy room , Great food
Friendly staff. ,clean comfy room AND great food.
what more can you ask for.
April 24, 2014
Rated 4.0 out of 5.0 by firsttimeinseattle Great service and location
Lacking amenities, and slightly dated, but excellent service and location. Reasonable value for the price.
April 23, 2014
Rated 5.0 out of 5.0 by MST20 Very nice stay
We had a very nice stay at the hotel. The place so so clean and it was an easy walk to the Space Needle where we were able to catch the monorail which brought us within a few blocks of Pike Place Market. It was convenient for us in that it was halfway between Pike Place where we could go to eat and have fun, and close enough to University Of Washington in the other direction. The only thing I wish could have been better was the size of the parking spaces in the underground garage. It was a tight squeeze for our vehicle, but we managed. We would definitely stay here again.
April 19, 2014
Rated 4.0 out of 5.0 by skinny54 Good room
Friendly staff, adequate amenities, convenient location, comfortable room.
April 19, 2014
Rated 4.0 out of 5.0 by travelindord Great value for location
We take family trips to Seattle at least once per year, and this was our third stay at this location. Close enough to downtown without being downtown. Stadiums are a short ride away, and within walking distance to the Space Needle. We'll definitely be back!
April 17, 2014
Rated 5.0 out of 5.0 by T.N.T. Nice Holet, easy access
Upon first driving up entrance driveway seemed small but once figured out came and went many times though our stay and found hotel to be in a great spot to get around town (to and from)
April 17, 2014
Rated 2.0 out of 5.0 by Steph333 Poor staffing, average facility.
Although the facility is what you would expect from a discount hotel chain, the service was frustratingly poor. We had pre-authorized a room for an employee and faxed in the company credit info, only to have the employee charged anyways.
April 16, 2014
Rated 5.0 out of 5.0 by d68kelley HOTEL BY CENTURY LINK FIELD
The service staff was very friendly and helpful. The attached restaurant had good food at a reasonable price. Close to Century Link field and many other nice restraints and attractions.
April 16, 2014
Rated 5.0 out of 5.0 by Patsy3540 Pleasantly surprised at the Quality for an Express Hotel
Expected your basic Holiday Inn Express hotel but were surprised at how nice it was Over-sized room with fridge, micro wave, nice view etc. Very comfy bed and nice work space with Internet access.. decent selection of TV channels...more than most places. Very nice hotel staff. Didn't eat here but did stop in the lounge for a drink.. very nice attentive bartender. Would stay here again when traveling to Seattle.
April 10, 2014
Rated 5.0 out of 5.0 by jrdaugh Great place to stay
Close to everything in Seattle, Room was nicely furnished and clean.
April 8, 2014
Rated 4.0 out of 5.0 by KKLC Great Room!
The room was a King suite. Great layout. Size was nice. I stayed with my 4 year old granddaughter and my husband. Two TV's, however, the Disney channel did not work and there were no other children's channels. Glad we brought the iPad, she watched Netflix. The internet worked great for that.
The bed was comfy and pillows were OK.. a little big but comfortable. A/C's in both rooms worked great. I liked having refrigerator and sink, etc. Leftovers didn't go to waste. Shower/bathroom was perfect. Amenities are nice - (except the smell of Lime-coconut makes me sick- oh well, I brought my own.)
The buses are nearby to take you around. A short distance away is the Monorail which links you back into the main transit system of Seattle.
My only real complaint was that it was really noisy outside the hotel. Traffic noise. I heard it all night inside my room. Sleep never came due to this. I guess Aurora is a pretty busy road and you can hear it plain as being outside from the 5th floor.
April 8, 2014
Rated 4.0 out of 5.0 by busymoose Great location!
The hotel is 10min walk from The Space Needle and Chihuly Garden and Glass Museum. Also walking distance to some amazing restaurants and bakeries.
April 7, 2014
Rated 5.0 out of 5.0 by zitagemini Great value
This hotel is conveniently located just a few minutes from Seattle Space Needle. Very clean and the stuff is very friendly. The Emerald Restaurant has great wait stuff and the food is very good.
April 5, 2014
Rated 3.0 out of 5.0 by kane123 beep beep beep
everything was fine, except that the alarm clock in the next room went off at 5am and it was clear that there was there was no one there. Went down to complain and they came up a while later to shut it off...at 630 am. no offer of any apology or room rate reduction - they blamed it on 'kids probably'...
They should give out maps to guests.
We asked for restaurant suggestions and they told us 4 but 2 were pubs, 1 was a dance club, and the other was in the opposite direction of where they told us it was. We had a laugh but would not have been laughing if we had not Google them before heading out.
the restaurant adjacent had a good breakfast
April 2, 2014
Rated 4.0 out of 5.0 by jmcd23 Helpful and accommodating staff
Thank you to Morgen and staff, very helpful, flexible w/ reservations and very accommodating! Even sympathetic to weary traveler. Great location and the Irish pub next door is fun too!
March 31, 2014
Rated 5.0 out of 5.0 by LHos Best location, price, and value downtown Seattle
Rooms have been recently remodeled. Staff is always super! Ray, Evan, Morgan, Chelsea, and Gerald always make sure my stay is perfect. Love this place. Underground, secure parking is a plus!
March 31, 2014
Rated 4.0 out of 5.0 by Michelle C Comfortable bed and excellent room
Walking distance to Seatle Center. Parking was easy, $15 a night.
March 30, 2014
Rated 4.0 out of 5.0 by TerriWA Yet another excellent Holiday Inn
Once we located the hotel and parking, everything else was easy. Given it's downtown location, both location and parking was expected to be challenging. The staff was excellent and the location provided an opportunity to walk throughout downtown Seattle with ease.
March 27, 2014
Rated 3.0 out of 5.0 by Anahid Disappointed!
I think when you check in as another hotel's employee, and use the special rate, you are not worthy of being greeted as a gold member, and be offered what a gold member should be offered in any IHG hotel, no matter of reservation code.
March 27, 2014
Rated 4.0 out of 5.0 by weekend* visitor family room
The family room we stayed in had 2 separated sleep areas. It would have been nice if there had been a door to close between the 2. The access to the bathroom was in the kid's space. Young kids will love the bunk beds, Toy Story theme, their own TV and table. Kid's space could have been cleaner. Adult bed was very clean and cozy. There was only one adult chair, but it was a comfortable one. Overall it was good stay. Staff provided extra pillows on request.
March 26, 2014
Rated 5.0 out of 5.0 by Annie3 Good location
Hotel is located in a central location. Easy to access key areas. Room was attractive, quiet and very comfortable. Staff were very friendly.
March 26, 2014
Rated 5.0 out of 5.0 by CutieMinnie Great Little Getaway
The staff is very friendly and helpful. Great location close to the Space Needle and downtown Seattle. Secure parking facilities and really nice rooms. We had a suite and it was very comfortable. There was a good sized refrigerator in the room as well as a microwave that was nice to have. The only thing I thought could have been an improvement would be to have some real glasses in the room instead of plastic cups. Great stay!
March 19, 2014
Rated 5.0 out of 5.0 by Googie Great place to stay
My first time staying at this particular hotel in Seattle and I was very pleased with my experience! Great value for money, it's modern and comfortable and the staff were very friendly.
Comparing to higher priced hotels in the downtown, the Holiday Inn is certainly my first choice now when staying in the area.
March 19, 2014
Rated 5.0 out of 5.0 by Suz56 This was a good choice!
I had read reviews of several hotels in this area and looked at prices, location, reviews to make my decision. It was a good choice! It was clean, the bed was very comfortable, the room was nicely decorated, and the front desk staff efficient, professional, and welcoming! I had flown in from Florida alone so I was tired, driving a rental car in an unfamiliar city.... I found it easily and was checked in no time! I ate supper at the Emerald Grill Restaurant - I ordered the Pan Roasted Chicken Breast (GF). The server said it would take about 20 minutes, would I be okay with that. I said yes since I had also ordered the Seared Sesame Ahi Tuna (GF) as my appetizer. The appetizer was very good but the Pan Roasted Chicken Breast was absolutely wonderful!!!! I was happy to find a menu that had gluten free items on it but then to have such a delicious entrée! It was perfect! I was close enough to the Space needle to walk there and back in a short time. This was a good hotel experience! I would do it again!
March 19, 2014
Rated 4.0 out of 5.0 by Voldemort Buen Servicio cerca del centro de Seattle
Buena situación, cerca del centro de Seattle, el Space Needle y Union Lake.
El servicio fue bueno, el personal muy amable y la habitación espaciosa y cómoda. El único inconveniente fue la WiFi que se desconectaba con frecuencia y a veces costaba establecer la conexión.
March 15, 2014
Rated 5.0 out of 5.0 by JohnV Terrific stay
Great staff, very attentive to needs, good location and great value for the money
March 12, 2014