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Rated 3.9 out of 5 by 196 reviewers.
Rated 5.0 out of 5.0 by one of the best holiday inns that I have ever been to! All employees very, very helpful and extremely nice! Room was perfect and the view was amazing! Short walk to beautiful seattle center. This holiday inn bends over backwards to make you happy! The front desk employees are amazing! Thank you! Will be back again and again! February 25, 2014
Rated 5.0 out of 5.0 by Fantastic Service I have stayed at this hotel numerous times over a period of 5-6 months and have never had an issue. The rooms were great, beds were comfortable and the staff were fantastic. Jonathon on the front desk was really fantastic and was great for assisting me with issues such as faxing receipts and other papers. When the computer was down and I was unable to obtain a receipt, Jonathon was able to send me the receipt the very next day. Only complaint I would have was the diversity of the breakfast meals, which consisted of western omelets, several days in a row during the super bowl week. For people such as myself who are inflicted with food allergies, this limits the choices for a breakfast meal. Other than that, the hotel was fantastic and the staff was very professional. February 10, 2014
Rated 4.0 out of 5.0 by Great location This place was a great location, clean and nice staff. We had a party of 6 adults and everyone was overjoyed with this place. They couldn't stop talking about its perfect location. There was no recognition of Priority Club membership. February 7, 2014
Rated 5.0 out of 5.0 by Excellent Staff We were in Seattle on business, and spent three weeks here. The staff was always fantastic, no matter what the need or request, we received nothing less than full attention to meeting our needs. Our stay here made a long tough job assignment easier! February 1, 2014
Rated 5.0 out of 5.0 by Comfortable bed. great location, and above all, great customer service. Renee checked us in at the front desk. She was wonderful - very efficient, helpful and friendly. Great experience with her and your hotel. There were 12 family members together from Oregon, Illinois, and Wisconsin at this location for 4 nights including New Years Eve. It was an awesome visit. January 13, 2014
Rated 2.0 out of 5.0 by Need to work on communication When I booked the room over the phone I asked several times if we would have a room with a view of the space needle And the agent said yes we would get a room with a view of the space needle The day of my reservations I called at 9:40 in the morning to make sure I would get a room with a view of the space needle and the front desk woman said it wasn't guaranteed I would need to call back at noon my boyfriend called at noon and the front desk lady then said we need to call back after three once the rooms were all cleaned so at 3 o'clock he called and he was told it was first come first serve we were told three different things it was extremely frustrating and stressful we did get a room with a view by the time we checked in but it was extremely frustrating to be told three different things then there was some difficulty with parking also January 13, 2014
Rated 5.0 out of 5.0 by Sleeping in Seattle Great room up on the 4th floor. Opened the drapes to a fabulous view of the Needle. Really special stay in one of our favorite cities. January 12, 2014
Rated 3.0 out of 5.0 by Did not allow priority check in As stated. Our family of five was denied check in because the lady at the front desk said that hotel policy check in is at 3pm and we arrived at the hotel at 2pm. Our reservation form had our Priority club # and to date we had accumulated points of 91,000 ++. I did mention to her that we were never denied early check in from the other Holiday Inn express we booked ourselves in namely: Holiday Inn Walk of Fame Los Angeles CA, Holiday inn express Arcata CA, and Holiday Inn Portland Oregon airport. Cannot write a good review. January 8, 2014
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