Rated 5.0 out of 5.0 by Minsbski Great location for three night stay
Stayed three nights,arriving by bus from Vancouver,and using shuttle for transfer to Seatac airport.Clean heated indoor pool an added bonus after long walking days
May 21, 2013
Rated 5.0 out of 5.0 by Stevem10 friendly staff
I was staying for the week for the company i work for. They always pay the bill, and the hotel's i stay in will ask me for my credit card for any incidentals As it turned out. After returning home. My company didn't reserve the reservation right. They only authorized payment on one night. So the hotel put the remaining 4 nights on my credit card, and never said anything, until i found the charge on my bill. I called the hotel, and they were very sorry, and got this mistake taken care of right away. I ended up staying a pleased Holiday Inn customer. Thank you for your pleasant fast acting response to this problem.
May 19, 2013
Rated 3.0 out of 5.0 by Vicki25 Overall review
Rooms were clean and comfortable. Air conditioner cuts on and off during night room became stuffy, like to have consistently cool room during night. No adjustment would help. Had two different rooms two nights , one week apart , same in both rooms. Stuffy. Customers across hall smoked, smell entered hallway and our room. Hotel should have non-smoking FLOORS, not rooms. Laundry very reasonably priced and convenient. Iron did not work well in 303.(heated but leaked a lot) Breakfast great, good assortment, good hours, nice staff, clean food area. Lobby dusty. Awnings inside (or curtains) very dusty, so are plants.
Plants need to be beautiful, clean and live. Lobby and hallways too warm.. Desk staff helpful, maid service good but slow. "Emerald" restaurant needs to improve on food and service. They are the only close restaurant , they really need to improve things a lot. Restaurants within walking distance not very impressive so "Emerald " needs to step it up for Seattle tourist.
May 18, 2013
Rated 3.0 out of 5.0 by AEBlade Average Stay
The hotel is your typical hotel. My only disappointment was that while I was there the hotel was undergoing renovations. The hotel is in an awesome location as far proximity to the Space Needle and EMP. Also you're with in walking distance of most things in downtown. Definitely recommend this hotel if you plan on being out and about most of your trip.
May 17, 2013
Rated 5.0 out of 5.0 by ljjr56 Seattle
I have never met a more wonderful staff, Kudos!!!!!!!
May 16, 2013
Rated 5.0 out of 5.0 by ljjr56 Incredible staff
I stay at this hotel often and have never been had a poor experiance....Thank you!!! Kudos to the staff...:)
May 14, 2013
Rated 4.0 out of 5.0 by ToBieOrNot :)
Had a wonderful stay at this inn, good rooms and amenities Only a few blocks from downtown and Space Needle. Will stay again.
May 9, 2013
Rated 4.0 out of 5.0 by ccam Great Service
We found the Hotel staff were very helpful and polite, we had a great stay and would go back. One more advantage was the space needle was within walking distance.
May 7, 2013