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Rated 4.0 out of 5 by 318 reviewers.
Rated 4.0 out of 5.0 by Housekeeping Stayed 3 nights, not once was the floor vacuumed. When beds were made, only the comforter was spread over the sheets. The bed sheets were not extended nor tug on under the mattress. August 27, 2014
Rated 4.0 out of 5.0 by Zentrale Lage Frühstücksbüffet mit viel Auswahl Zimmer komfortabel, Frühstücksauswahl gut aber leider mit viel Plastikmüll (Plastikeinwegbesteck). Einfahrt zur Tiefgarage etwas tricky (abschüssig und man muss Karte zum Öffnen des Tores eingeben ) Lage des Hotels erlaubt es , Seattle zu Fuß zu erkunden.... August 26, 2014
Rated 5.0 out of 5.0 by Great Service This hotel provides excellent customer service. I had an issue with my bill and it was fixed immediately. Thank you! August 25, 2014
Rated 4.0 out of 5.0 by First Time In Seattle helpful and friendly hotel staff. room was spacious and comfortable, but Seattle is expensive August 25, 2014
Rated 5.0 out of 5.0 by Holiday by the Needle Excellent location to downtown Seattle, safe and very nice hotel August 25, 2014
Rated 2.0 out of 5.0 by No housekeeping until requested and did not bill as per booking. We booked for 3 nights in Feb 2014 for our Aug 2014 stay with a deal "pay 1st night now and next nights cheaper." When I called to confirm our reservation 1 week prior to traveling, I was told we owed for 2 nights as our 1st night was paid at time of booking. When we checked out the front desk insisted they had not charged us for the 1st night and insisted on billing us for 3 nights. The manager said that they never charge for the 1st night until check in. We argued with the manager and ended up paying just so we could leave. There was no empathy or attempts to rectify the problem, they were more concerned about being right. Poor customer service. To make matters worse, after 2 nights with no housekeeping we had to ask to have our room made up and it was not done very well. August 25, 2014
Rated 5.0 out of 5.0 Wonderful place to stay in every regard. Highly recommended We really enjoyed our stay in this hotel. We felt that Holiday Inn provided excellence in almost all areas. Desk staff so helpful in allotting our room close to where our daughter and husband were to be staying. Breakfast really good with.healthy choices.Room service excellent and numerous little extras were included that some other places don't. Room spotlessly clean.. Food in Emerald Grill was good and prices affordable. Also reasonable walking distance to Space Needle and Monorail. Thank you Holiday Inn for making our stay in Seattle so enjoyable. August 24, 2014
Rated 4.0 out of 5.0 by Nice perks Although it is not luxurious, our room was clean and comfortable. I particularly appreciated the free wi-fi, included hot breakfast, magnifying mirror, complimentary facial wipes and excellent water pressure in the shower. August 20, 2014
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