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Rated 4.1 out of 5 by 336 reviewers.
Rated 5.0 out of 5.0 by Incredible staff I stay at this hotel often and have never been had a poor experiance....Thank you!!! Kudos to the staff...:) May 14, 2013
Rated 4.0 out of 5.0 by :) Had a wonderful stay at this inn, good rooms and amenities Only a few blocks from downtown and Space Needle. Will stay again. May 9, 2013
Rated 4.0 out of 5.0 by Great Service We found the Hotel staff were very helpful and polite, we had a great stay and would go back. One more advantage was the space needle was within walking distance. May 7, 2013
Rated 5.0 out of 5.0 by Great Service & Location I have stayed in Holiday Inns and other hotels around the world. I frequently travel to Seattle on business and I always stay at the Holiday Inn Express Downtown Seattle. The rooms are clean and very comfortable with a great view of the Space Needle. The hotel is quiet and it’s a comfortable place for business travelers. They always express and demonstrate their appreciation to me as a Priority Club Member. May 6, 2013
Rated 4.0 out of 5.0 by Heavenly Hotel My stay was great! The bed was big and comfortable. I tried sleeping in the entire thing but always managed to end up on side of it. the room was spacious and comfortable. The location of Holiday Inn Express City-Center was convenient to Seattle attractions and surroundings and public transportation was more than adequate.Transportation to and from the airport was not including in the hotel ammenities, but that but that was acceptable. The only issue I had was the ongoing maintenance work that took place during the week of my stay but that didn't keep me from enjoying it! I would stay at the City-Center location again. May 4, 2013
Rated 4.0 out of 5.0 by Convenient Location Great service I thoroughly enjoyed the facility and the service. I had too short a stay because I was on business but I would request free parking to compensate my travel per diem. The breakfast was in a secured area for room key access which seemed to work great. The breakfast was far better than any McDonald's and much healthier! April 22, 2013
Rated 4.0 out of 5.0 by Good, Clean and comfy rooms but lacked Microwave, fridge I would recommend to anyone, its very good, clean and comfy environment. But it wasnt clear from the room details whether microwave, fridge was available, if those are available i would come back again for sure. April 20, 2013
Rated 4.0 out of 5.0 by Location Location Location This HI Property is conveniently located near "everything" for the visitor to Seattle. Easily accessible bus lines, taxi service, the monorail within walking distance and a variety of spots close by to visit. What makes this property stand out however is the staff. Every so attentive to your needs, polite, professional, and knowledgeable about the area. The perfect concierge! Well done HI, I look forward to many return visits when in Seattle. April 13, 2013
Rated 5.0 out of 5.0 by Excellent Staff Rooms were comfortable, would recommend putting Microwaves and Refrigerators in all rooms. Morning breakfast staff, "Mickey" was a joy to see and interact with every morning. Hotel staff checked in with us, wanting to know if we needed anything. Close to walking to all attractions. April 12, 2013
Rated 4.0 out of 5.0 by Would recommend... I was especially happy that we were able to check in an hour early because I was soooo tired from our trek to Seattle. The room was clean and comfortable. I thought the breakfast was good and had enough variety. My fiance did not like it, but to each his own. Would have been happier if we didn't have to pay for parking. Parking lot is a little cramped. Located near all the shops downtown, Space Needle (had a great view from our room) and not too far from Public Market. April 12, 2013
Rated 3.0 out of 5.0 by For tourists Close to Seattle attractions but not for business travelers. Parking was difficult. Also, the beds have some kind of vinyl under cover that makes you sweat. The morning breakfast was a mob scene. I grabbed a coffee and left. April 10, 2013
Rated 4.0 out of 5.0 by OK for 1 night Hotel is OK for a 1 night stay. Very difficult to get into from the street as lots of customers pulled in, left cars in entry, unattended. Waited in street more than 10 minutes. Beds were very uncomfortable, but temperature of room was easy to regulate. Breakfast was less than desirable. ALL carbs with the exception of eggs. No meat, yogurt or frest fruit except bananas. Everything else was carbs. Bread, bagels, muffins. A bit of a disappointment there. Although we stayed on the 3rd floor, must've been a lot of kids in the hotel the night we stayed as there were lots of kids running up and down the halls until well after 10:00 p.m. If I needed to stay for more than 1 night, I would opt for a different location, but for a quick night in a big city this is an OK location! Great view of the space needle as well! April 9, 2013
Rated 5.0 out of 5.0 by Good choice for Families We were very happy with this hotel! Great value, location,customer service and very clean. The breakfast was yummy and kids and adults enjoyed it. The pool was nice, a little small but no worries! Definitely recommend this location. Thank-you! April 4, 2013
Rated 4.0 out of 5.0 by Great service Great service from reception to breakfast. We are vegetarians and the options were not as great but the friendly staff made us some extra omelets with cheese. There was this strange sound in our room all night, but they were remodeling the hotel so I think it is because of that. It did not affect our sleep! Great beds! April 4, 2013
Rated 4.0 out of 5.0 by Very nice hotel and great service but lousy sofa bed I love staying at the Holiday Inn Express. Our visit to the downtown Seattle hotel was very nice. The room was clean and we had a postcard view of the Space Needle, which is just a short walk away. The complimentary breakfast was very good and standard to Holiday Inn Express hotels. The hotel staff were all very friendly and helpful. Parking was $10 per day. (Is paying for parking the norm when staying in a big city?) On the downside, they really need to test the mattresses in their sleeper sofas and replace the bad ones. Ours was so bad it was like living in the Seinfeld episode when Elaine slept on Jerry's parent's sofa bed and woke up with a broken back because of "that bar!" You would be better off just sleeping on top of the sofa. The hotel still is not 100% non-smoking so the hallways smell like smoke. The non-smoking room was fine though - no smell and very clean with a fridge, microwave, dryer and coffee maker. If you need a place to stay that is affordable and downtown, this is a good choice. March 25, 2013
Rated 4.0 out of 5.0 by friendly and helpful staff and great location location was great. walking distance to everything we were in Seattle to see. everyone working the front desk was very friendly and helpful. would stay there again. March 25, 2013
Rated 5.0 out of 5.0 by Close to everything My family and a family friend stayed here over St Patrick's Day weekend and found it to be within a short distance to everything we wanted to do in the area. The price was a little higher but for in a big city it was fairly reasonable. The staff was VERY knowledgable on the surrounding area and provided some insight on the places to see and areas to stay away from. March 23, 2013
Rated 4.0 out of 5.0 by Overall a nice experience! For a hotel in downtown Seattle it's pretty nice! We received an upgrade to a room with fridge/microwave "King Suite", spacious & had everything we needed. Our view was right at the Space Needle. The concrete barrier on Aurora Street causes you to back track a bit if you're headed to the Arena or Space Needle on a regular basis. Little disappointed in the timeliness of Housekeeping. If you're not out by 8:00 am or come back for the day before 2:00, your room probably won't get cleaned/restocked. Stayed three nights, our room was never cleaned so we had to go ask for supplies. However, the room was super clean when we first checked-in. Lots of restaurants, some shops and the waterfront are all within easy walking distance. Peaceful area. We enjoyed our stay, I'd be open to looking at some other locations but wouldn't hesitate to return here either. March 13, 2013
Rated 3.0 out of 5.0 by Don't book online without AAA card or Priority club card! I would like everyone to know that I go out of my way to stay at Holiday Inn whenever I need to book a hotel. I know that the rooms will be clean and I am a priority club member. What I did not expect was on my last stay in Seattle. I booked a hotel online and I did not have my AAA card or my Priority card with me when I did this. When I checked in, I presented both cards. I was told that I could not get a AAA discount because I booked online. The guy next to me got a room upgrade. He said it was because he was a Priority club member. I asked the clerk about this too and was told I could not get an upgrade because I booked online and did not have my card info inputted at that time. I would have waited to book my room if I had know this. March 8, 2013
Rated 4.0 out of 5.0 by Nice Hotel I just recently stayed here while doing a race in Seattle. It is a nice hotel with some comfortable beds. The only downfall is there was no microwave or fridge in the room nor a hot tub, other than that it was great! March 8, 2013
Rated 4.0 out of 5.0 by Good Most of the staff are nice & friendly. Location is good. March 3, 2013
Rated 5.0 out of 5.0 by GREAT SERVICE AND QUALITY STAFF/GENERAL MANAGER!! This is a GREAT Hotel located close to downtown and great restaurants. Darcy and her staff are superb and FIRST CLASS!! I highly recommend this hotel!!! February 26, 2013
Rated 4.0 out of 5.0 by friendly staff, good breakfast Good experience overall. Every staff member I interacted with was helpful and friendly- including giving directions, maps, and information about parking. The breakfast was great and I like that you can take a to-go bag if you don't have time to sit down. My only negative was that my 2nd floor room, particularly the bathroom, tended to have a bad smell. The room was clean and I was unable to determine what the source of the odor was. I'd go back just stay in a different room. February 20, 2013
Rated 5.0 out of 5.0 by Great Place! Had a great time on our first visit to Seattle. The hotel was a short walk from Monorail and Space Needle with easy access to Downtown. What more could you ask for. The price was right. Location was great and the guy at the front desk was very friendly and helpful. The same owner also owns the Holiday Inn Express near the airport. Both are nice places. Rooms are very comfortable and spacious. We had a great view of the Space Needle from our window. February 18, 2013
Rated 5.0 out of 5.0 by Great service, great room - We will be back! I checked in on Saturday for just one night. Katja helped me and was wonderful. She got me signed up for the Priority Club and gave me a complimentary upgrade. The room was perfect for my needs and the breakfast in the morning was great. I took my daughter to the pool on Saturday night and though it's small, it was just fine for a fun and warm dip! My only recommendation is to mount the TVs to the wall. When you place them on the dresser it's a little too low to lay in bed and watch TV (a pretty minuscule issue ;) but we made it work). Thank you Katja! I look forward to seeing you again soon! February 16, 2013
Rated 5.0 out of 5.0 by Nice place to stay We stayed 5 days in Seattle. We received excellent service from the staff, comfortable beds, and good breakfasts. The Emerald Grill next door is a nice place to get a meal, and it is extremely convenient. February 3, 2013
Rated 3.0 out of 5.0 by Clean, Comfortable, But Not Amazing While there was space in our room for a microwave and mini-fridge, such things are, apparently, only available in the "suites". This is a shame. Fortunately, the room was clean and comfortable. Okay, it wasn't amazing, but clean and comfortable count for quite a bit. The parking was sad and incredibly tight. The view from our room was not fabulous, but not atrocious as we were on the top floor (6). Anything lower would have been really bad. Robes for those going to the pool would have helped things move toward amazing. The pool was mildly warmed, which was nice. Since we were off-season, the pool was nearly empty. It must be crazily packed at any other time, as it is not a large space. There is no room service, but the front desk staff was very good about recommending places that delivered. If anything was going to move this review along toward amazing, it would be the staff. They were all quite lovely. Still, parking is tough, the pool is small, and I really missed not having a microwave and fridge. So....clean, comfortable, but not amazing. January 26, 2013
Rated 5.0 out of 5.0 by Excellent staff and facility Great value for stay. staff and overall hotel were great. January 14, 2013
Rated 2.0 out of 5.0 by Dissappointed I reserved three rooms for my family with the idea of enjoying the comforts I enjoy in so many other Holiday Inn Expresses when traveling for business; improved beds and breakfast bar. As a Platinum member I had to ask for an upgraded. My wife was woken several times by noise in the hallway and the smell of MJ being smoked in the hotel. The breakfast bar was packed for two hours to the point we wouldn't even try to enter the area. I wont be taking my family to this hotel again. January 7, 2013
Rated 4.0 out of 5.0 by Great location and value After a full day drive, my partner and I decided to spend one night in Downtown Seattle before flying out the next evening. At $10/night for parking this hotel is a great deal for the location. I was welcomed as a Platinum member, upgraded to a king suite w/Jacuzzi tub, and offered a late checkout. I found the staff to be very accommodating, which made our stay very pleasant. One thing that could have been improved was that housekeeping didn't get the message about our late checkout (which was negotiated at check-in) and woke us up to ask if we were checking out. January 7, 2013
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