Rated 4.2 out of 5 by 590
Rated 4.0 out of 5.0 Just a Fair Service with room for improvement
1. Missed one day house-keeping during the whole stay period;
2. The laundry service is claimed to be cutoff at 9a.m.. When arriving at receiption at 9am, I was informed that the laundry service left already, and the hotel staff did not show any help indeed.
November 26, 2015
Rated 5.0 out of 5.0 by BRJ1970 All good
Exactly what you would expect from a HiEx. Staff were very friendly and helpful. Location is so-so, on one side of the city centre, so it is close to some stuff - Space Needle and far from other stuff - Stadiums.
November 25, 2015
Rated 4.0 out of 5.0 by William HK 床铺舒适，服务一流
November 25, 2015
Rated 4.0 out of 5.0 by Someone73 The weekend
The room was not fully looked over by the cleaning staff. We found many items that should have been thrown away or vacuumed. BUT over all a good experience. The staff was friendly and awesome.. I will stay here again.
November 24, 2015
Rated 5.0 out of 5.0 by alpaca15 everything was good
only thing we found was it is not the easiest place to get to in the middle of rush traffic in the dark otherwise we were very satisfied.
November 22, 2015
Rated 5.0 out of 5.0 by tsy11 Great Service
The staff was very friendly and the room were clean.
November 20, 2015
Rated 5.0 out of 5.0 by dandj3508 Great Location and Courteous Staff
Nice, quiet room. Stayed for business meetings nearby, but would stay for personal visit also. The only negative was the parking beneath the building.
November 17, 2015
Rated 5.0 out of 5.0 by cmoo22 Friendly staff with great service
We very much enjoyed our stay. The room was small but comfortable. Their breakfast selection was fantastic and the Emerald Grill restaurant attached to the hotel had the best clam chowder I've ever tasted and friendly waitstaff as well. The walls in the room are a little thin, but other than that we had no complaints.
November 16, 2015