Rated 4.4 out of 5 by 59
Rated 4.0 out of 5.0 by pilithigh A little tired
About what I expect from a HI Express but this property is a little tired. However, there was a note apologizing for some construction so maybe the updates are being made.
The only specific complaint was visible mildew under the ledge where the upper shower panels meet the bathtub. With one standing up and looking around it is not very visible but when crouching or bending over, there is a great deal of black mildew under the edge.
September 12, 2013
Rated 4.0 out of 5.0 by Kglewton It's a decent place to stay ...
...in an area without many IHG locations from which to pick. The people are friendly, especially the breakfast room staff. Front desk was helpful and checkin was efficient. I had a rather late arrival and the young man who checked me in made me feel like I was his only customer all day. Hang on to him! The breakfast was pretty standard Holiday Inn Express, nothing outstanding but certainly met expectations.
The room was clean. There was some construction noise in the morning but it was very clearly communicated upon checkin that improvements were underway so that was not a big issue for me. I needed a late checkout and I was accommodated inspite of a very busy day for the hotel on my departure day.
Only one complaint that was explained by the front desk. The Internet was dial-up slow. I finally gave up and used my own hotspot. Have never had such poor Internet access at any IHG hotel. I'm pretty sure it's not the hotel's fault but maybe they should consider a different ISP, if that's even possible.
August 27, 2013
Rated 3.0 out of 5.0 by Dmood10x Housekeeping
Me and a team of people stayed here for a week.
We all have the same complaint. Housekeeping
Is extremely loud. They do not prop the doors
Open while cleaning rooms and let the doors
Slam which resonates throughout the hall. It wouldn't
Be so bad if I were up or at work but when you get
Done at 4 am and the doors start slamming at 8 it gets
Frustrating. Other then that Blue Lagoon saloon is the
Best part of HIE! Walking distance
August 20, 2013
Rated 4.0 out of 5.0 by FrenchWanderer Very good Experience
Second time in a row and still very happy!
We've stayed at this hotel earlier (3 weeks before) and decided to book there again on our way back. Smart decision as the amenities are very good, clean rooms and lobby, friendly staff and, for a hotel of this type, excellent breakfast (and nice and comfortable breakfast room).
We will definitely stay at this hotel again
July 18, 2013
Rated 5.0 out of 5.0 by gdubs1 Great Experience
I enjoyed another stay at this property. Was in Sebring on family business again and was very happy in this hotel. Great staff, very clean and inviting room and good breakfast choices. Planning another visit soon and will stay at this property again.
July 2, 2013
Rated 5.0 out of 5.0 by Val1977 Great!
The Management and Staff are fantastic. Teresa and Alyra were extremely nice and professional and went above and beyond for my family while we were staying there. I will not stay anywhere else.
June 18, 2013
Rated 5.0 out of 5.0 by kteensroc Just what we needed
The rooms were clean, and comfortable. It was a quiet hotel with very friendly staff.
June 12, 2013
Rated 5.0 out of 5.0 by gundogs56 Cruisers Softball stay excellent staff and clean , comfortable , rooms
I booked in 10 rooms for our Stuart Fl. 10 under Cruiser softball team - to play in the Sebring tournament . The staff was very professional in checking in and helpful with the girls in the lobby area . The rooms were all clean and the bedding and bathrooms a pleasure .
As this is a travel team we stay in a variety of places and this facility was terrific . They allowed us to have a pizza party after the games on saturday night and the kids enjoyed the heated pool ....I would have liked a better rate for a large group (we actually had 2 teams as guests ) 20 rooms - but all in all a great experience .
April 12, 2013
Rated 1.0 out of 5.0 by 7742 do not stay here
I was at the hotel for 2 weeks and was not able to get the room choice i requested. the pillows and beds were in bad shape. The breakfast and evening snack meals were terrible. The customer washer and dryer get locked out at 8 pm so if you want to do laundry and you are working long hours you are out of luck. I will not stay at this hotel again i will stay at the hotel 4 miles south
April 4, 2013
Rated 5.0 out of 5.0 by Evildewer Great service, Friendly Staff
Very clean facility with knowledgable friendly staff. Good breakfast selection and a comftorable environment.
Staff works very hard to accomadate guest requests. I highly recommend!
March 6, 2013
Rated 5.0 out of 5.0 by casey24 good place to stay
good service, nice room, good breakfast, close to travel destination
March 2, 2013
Rated 4.0 out of 5.0 by JeanneSML Recent Stay
Overall our stay at the Holiday Inn Express in Sebring, FL was good. We did have people in an adjacent room who kept us up until 4 a.m. Other than that the room was clean and the staff very pleasant. As always the breakfast offered was very nice.
February 15, 2013
Rated 2.0 out of 5.0 by petesz No Space
We are Platinum Reward members and used our points to book this room. We were not upgraded, even though there were empty rooms. We had a two queen bed room - there was a stuffed chair in a corner that was not moveable - no room to move it, and the ottoman was across the room in another corner that was unusable. You can't see the TV from the chair. There was little room to move around.
February 3, 2013
Rated 5.0 out of 5.0 by longarm Good Location and Good Value
Checked in for only 1 night to attend an event nearby. The check-in process was friendly and efficient. Received an amenity bag as a PC member - bottle of water, chips and a 15% off coupon to the restaurant next door. I always appreciate a full set of bathroom supplies including mouthwash. Overall a great value and I would recommend the property and stay again.
January 22, 2013
Rated 4.0 out of 5.0 by Becca33960 Friendly Staff
Staff was great! Enjoyed visit! Internet had weak signal...
January 15, 2013
Rated 5.0 out of 5.0 by Hammond Geat Experience
This was by far one of the nicest Holiday Inn Expresses that we have stayed at and the staff made you feel at home.
They were very knowledgeable about the area and what ws going on
November 13, 2012
Rated 4.0 out of 5.0 by bdids Nice hotel but...
The usual comfortable hotel with good service. However, I was disappointed in the shape of the fitness center equipment. Seemed like it was purchased at second-hand store. Also would have liked more choices of TV channels.
November 4, 2012
Rated 5.0 out of 5.0 by Blondy Great Hotel
Comfortable bed, very clean, great service, very quiet, would highly recommend!
November 4, 2012
Rated 4.0 out of 5.0 by periwho Jacuzzi Room
I chose to spend a "little" extra money to upgrade to a jacuzzi room for a treat. The room was beautiful, and the jacuzzi was great. HOWEVER, I did not appreciate the interruption to my jacuzzi time. After only 5 or 10 minutes maximum in the tub, the phone started ringing. I got out of the tub, called the front desk (missed the first call) and found out that the desk had called me to tell me my neighbor was complaining about the running water. WHAT?!?!?!?! I paid for that, so doesn't seem like it was my problem about which to be informed. I mentioned this to the day desk person who agreed, but nothing else was said or done. Maybe I should have been reimbursed for the additional cost of the room since I wasn't allowed to enjoy the jacuzzi?
November 3, 2012
Rated 5.0 out of 5.0 by periwho Great service!
I have started staying at this hotel more lately due to work hours. I find I can relax and sleep any time, whether day or night. All of my stays have been absolutely perfect except for my last one... Room 128... was clean but had a strong musty odor - something I had not encountered in other rooms during my stay. I said something to the desk and hope that they will take care of it for future guests. That would be the icing on the cake!
October 22, 2012
Rated 5.0 out of 5.0 by gdubs1 Great Property
We enjoyed our stay. Room was White Glove Clean. Pleasant staff. Good location for our needs. Breakfast Lady was very nice and kept the food choices in great shape. We hope to visit again soon!
October 5, 2012