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Rated 4.6 out of 5 by 51 reviewers.
Rated 4.0 out of 5.0 Friendly Very good staff outgoing and friendly always manage to find a room for me when I come to town wouldn't go anywhere else November 21, 2013
Rated 3.0 out of 5.0 by loud and children running in hall We have stayed here several times. Sedalia was our home for some 70+ years until 2 1/2 years ago before moving to OP, KS. We visit friends and family quite often and sometimes stay over. Rather than inconvenience anyone we just stay at HIE. All of our other stays have been wonderful. We called down to the desk two times regarding children running thru the halls and yelling, laughing, etc. No parental supervision. Someone finally came upstairs and got the issue under control. It was after 11 PM at that time. We need to get up early the next morning to attend church services with family, so we were ready to go to sleep prior to that time. November 20, 2013
Rated 5.0 out of 5.0 by How it should be! Hotel stay how it should be! Very friendly staff. Highly recommended! November 19, 2013
Rated 5.0 out of 5.0 by Enjoyable The staff was friendly and very welcoming, The room was clean and most of all comfortable! It was just a one night stay, but I would stay here again. November 16, 2013
Rated 3.0 out of 5.0 by comfortable place no perks for platinum No upgrades for platinum customers as other IHG hotels. Best place to stay in town for me so far though. November 6, 2013
Rated 3.0 out of 5.0 by nice place Some of the most comfortable beds I ever slept on in a motel. October 31, 2013
Rated 4.0 out of 5.0 by Bus. vacation stay Overall, good accommodations. Location is a little difficult to get into and out of. 3 1/2 month prior reservation for 4 nights was not on HIE computer. When supporting email was acquired, desk clerk only booked for 1 night. Re-booking on second day resulted in additional cost and hassles re-entering room to make a mid-day business conference call. NO offer to comp any charges or offers of apology. Will re-think HIE alternatives for next trip. October 24, 2013
Rated 5.0 out of 5.0 by Clean and Excellent staff I have stayed at this facility many times and it just seems to keep getting better. The staff and the Manager of this facility are truly Awesome. Thank you for all you do to make it so easy to decide where I want to spend the night. October 21, 2013
Rated 3.0 out of 5.0 by great service Nice rooms only had an issue with refrigerator was making noise off and on. I am a light sleeper so this did not help. Other wise nice rooms and staff was great October 4, 2013
Rated 4.0 out of 5.0 by Great Service Thoy and Fern provided excellent service. I'm an early riser and it was nice to have Fern at the front desk and Thoy in the food area in the early morning. Both were friendly and helpful. September 30, 2013
Rated 4.0 out of 5.0 by Comfortable bed and room The hotel was ideal for my stay and offered good amenities. The staff made feel welcome and were always helpful and I would recommend this hotel for future business visits. September 30, 2013
Rated 5.0 out of 5.0 by Great overnight stay Staff was very friendly and helpful. Dinning area was set up great and very clean. September 28, 2013
Rated 3.0 out of 5.0 by Poor Wireless Service Poor in-room wireless service. Couldn't get any work done becasue of the weak internet/wireless service signal, VPN would keep dropping. May choose another hotel for that fact alone. Also, cobwebs in ceiling corners above bed. September 8, 2013
Rated 5.0 out of 5.0 by Down home feeling Always greeted with a warm smile. The perfect place to stay August 31, 2013
Rated 4.0 out of 5.0 by Good service I had a very good perception of this hotel, mainly regarding the wi-fi service. August 27, 2013
Rated 5.0 out of 5.0 by Awesome service from Jeneva Thank you for excellent service from Jeneva. Your were a pleasure to deal with, making everything very simple. Thanks for helping make sure my neice had an awesome birthday. Cheers!! August 21, 2013
Rated 5.0 out of 5.0 by EXCELLENT! I have stayed in this hotel for one week each of the past 3 years. Consistently the place is immaculate, comfortable, and friendly. August 10, 2013
Rated 5.0 out of 5.0 by Great Stay Staff was very friendly. Room was very clean and the beds were very comfortable. The breakfast was also great, had everything you could want. Thank you for a great stay. July 25, 2013
Rated 5.0 out of 5.0 by Recommend!!! I spend approximately 2 or 3 months in Sedalia each year and always stay here! The staff is wonderful, breakfast delicious and the chef is always accomodating and friendly. The rooms are clean, the beds are comfortable, and the location is superb. July 13, 2013
Rated 5.0 out of 5.0 by Great customer service The staff and services were excellent. The pool and room were very clean. I have to comment though on the sensitivity of the management/owners which influenced my choice to write this review. We stayed one night and the check out time for day 2 had already passed, and then we learned that our farm and home had suffered extensive damage due to a storm. The management/owners allowed us to cancel our second night without any charge. We were able to save our money and spend it on a hotel room closer to our home, which allowed us to get home to start cleaning up sooner. We really appreciated this courtesy. Thank you very much. June 29, 2013
Rated 5.0 out of 5.0 by Excellent Hotel All your personnel in the hotel are very family and warm toward us on each visit we have made in recent months. Our mother is in the nursing home in Sedalia at Sylvia Thompson Facility .And our recent visit we made was for a family reunion and the loss of our brother .So Thank you and your staff for making us comfortable and welcomed. June 28, 2013
Rated 5.0 out of 5.0 by Great hotel! Clean, nice hotel with large comfortable rooms. We enjoyed our stay! June 20, 2013
Rated 5.0 out of 5.0 by Great option to stay Excelent installations, service and comfort. Employees always show personal commitment to fulfill guests needs. Fully recommended. June 20, 2013
Rated 5.0 out of 5.0 by Very clean and comfortable Very clean and super comfortable room, friendly staff. May 27, 2013
Rated 5.0 out of 5.0 by friendly staff Toy that handles the breakfast area during the week was so helpful, made you feel right at home. Front desk employees were helpful and gave directions as needed. May 7, 2013
Rated 2.0 out of 5.0 by Platinum Club Member was disappointed While the overall room was what it was supposed to be, the young girl at the front desk didn't seem to understand the correct protocol when checking in. I have stayed at IHG almost exclusively in my travels and I have to say this front desk girl was very subpar. She was not organized, my room key was not waiting on me, I had to show her where it was, and the overall experience was poor. The room was sufficiently but I had to explain to her the auto upgrade that comes with the Platinum Membership. I know I may sound like a snob, but I do spend a small fortune on hotel rooms a year for my travel and I have come to expect a certain level of service and I did not receive it from this hotel. April 25, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great service. Staff and accommodations were GREAT! THANKS!! I will stay here again! April 22, 2013
Rated 5.0 out of 5.0 by First time in Holiday Inn express will not be last. People friendly and helpful. Room large and comfortable. Hot tub was great. Computer worked well. Colton Steak resturant next door was very good and waitress excellent. Wish we could move you to Branson . April 11, 2013
Rated 5.0 out of 5.0 by whiteman afb very nice hotel. the place is clean and the staff is very nice and really cares about the guest. April 3, 2013
Rated 5.0 out of 5.0 by Very nice, clean and comfortable Friendly staff and near several restaurants. Clean, comfortable room and very quiet. March 23, 2013
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