Rated 4.4 out of 5 by 100
Rated 4.0 out of 5.0 by Tennis12 Returning to Seguin
When we return to Seguin, we stay at this hotel. Overall pleased with the appearance
September 3, 2015
Rated 4.0 out of 5.0 by BobVegas Return Visit
While this was an extended stay, and a good choice of hotels, I did notice a level of customer service from some of the staff that was higher than others. The late night hotel clerk, Khruttie (hope I am spelling correctly) and the hotel maid Krishna (spelling), the A-Team, is absolutely OUTSTANDING! Both ladies are very attentive to the customer and most warm and genuine. They are, in my opinion the gems of the staff, the others not so much, just going through the motions. Overall a good stay with the exception of check-in, where I was not greeted as a Platinum Elite customer nor offered the customary welcome package or points option, not a big deal, but unusual for this property. There were 2 morning of the 8 night stay where I refused to eat in the breakfast room because of it not being cleaned up from an obvious gathering the night before, this was attributed to the night clerk "not having the combination to the door", so breakfast was not ready at 6am nor the room cleaned.
This is a great place for travelers on more days than not, but when the A-Team is not working, things are noticeably differant.
September 2, 2015
Rated 5.0 out of 5.0 by Kronos1953 Friendly Staff
I was definitely glad to be greeted by a very friendly staff after driving longer into the night than I had originally planned due to the rude service at the Holiday Inn back towards San Antonio.
August 31, 2015
Rated 5.0 out of 5.0 by krmessina Easy access to area attractions
We stayed in Seguin because it was right off I-10 and we were able to go to Schlitterbahn, the outlet malls, and dining all just a short drive away. Hotel was clean with pleasant smell throughout. Staff was very friendly and helpful. When we arrived the room we were assigned hadn't been cleaned yet and the girl at the desk was very apologetic and immediately got us into another room.
August 19, 2015
Rated 5.0 out of 5.0 by travelprincess Lovely decor in room
I was impressed by the room decor. The beautiful wood floors made the room feel luxurious. High ceilings and ceiling fan made it feel like a bedroom in your home. The staff at the front desk was both polite and personable. The breakfast bar lacked a variety of healthy choices; however, it was clean and continuously stocked. I also noticed the facility well lighted, which was nice since we came in late each night.
August 19, 2015
Rated 5.0 out of 5.0 by rkirkr Meeting in Stockdale
Very nice, clean and comfortable location. Staff very helpful with directions and restaurant options.
August 13, 2015
Rated 5.0 out of 5.0 by MayC A Good Value
This property was at full capacity during our stay. Despite that, the rooms were very clean, all common areas, pool, etc. were kept clean
August 12, 2015
Rated 5.0 out of 5.0 by mas1959 Seguin, Texas
Great hotel ! I had no complaints during my stay. Staff was very courteous and helpful. Would definitely recommend this hotel to family and friends as well as business associates.
August 6, 2015