Rated 4.3 out of 5 by 55
Rated 5.0 out of 5.0 by tech107 clean rooms and friendly staff
I stay here often. Always accommodating friendly. Rooms are nice sized and clean. I like the different pillows.
September 27, 2013
Rated 5.0 out of 5.0 by Jartzh Great room and breakfast
more breakfast than I expected. Only thing missing was the daily paper (Sunday morning the only paper was a weekend TODAY from Thursday)
September 25, 2013
Rated 4.0 out of 5.0 by bptravel Just what we needed
We stayed at the Holiday Inn Express in Selma before a trip to the hospital for my husband. The hotel was just right. It is in an excellent location and convenient to places to eat and the hospital. The staff was friendly, the room was clean and well equipped. What more could you ask for?
September 24, 2013
Rated 5.0 out of 5.0 by Wynne44l NICE PLACE TO KICK BACK AND RELAX
My family & I had an amazing time labor day weekend here; going to Schlitterbahn. I am really a picky person when it comes to a hotel; and Holiday Inn Express @ this location exceeded my expectations. The staff was so helpful & polite in answering questions. The room was thoroughly clean; I really mean thoroughly clean. I have ZERO compliants & HIGHLY recommend anyone to go see what I am speaking about. I love you Holiday Inn Express @ the Selma location. Thumbs up to a great hotel!
September 6, 2013
Rated 5.0 out of 5.0 by mrgee911 friendly service
easy location to get to. the front desk people were so friendly and informative . the rooms were very clean and spacious
the choices that were offered for breakfast were excellent.we will stay her again when we back in this area.
September 4, 2013
Rated 4.0 out of 5.0 by alanf999 Nice place
Nice place, good location. Well maintained, friendly staff.
Could use a microwave and refrigerator in the rooms.
September 2, 2013
Rated 1.0 out of 5.0 by gonzo0725 Handicap room that was had so many issues and DIRTY!
ADA handicap accessible rooms should always be on the ground floor! If your elevators go out or there is a fire I would be stuck sitting in my wheelchair waiting for emergency crews. Think things out when you are building your hotels! Second of all the room was DIRTY! There was long hairs all over the bathroom, leftover food pieces and trash next to the beds, and dust covering bedside tables and the desk. We called down to the desk and a woman came up with a floor duster and some clorox wipes. When we pointed out all the dirty things she said she would take off $20. After she left there were still hairs in the bathroom between the "clean" towels and on the floor. The next morning we noticed that the exhaust fan vent over the toilet was literally dangling from the ceiling and ready to fall at any moment. We took pictures of the vent and showed the women at the front desk when we checked out along with a baggie of all the hairs,trash,and dust we had to clean ourselves. The manager and GM weren't available to speak with but another women at the desk took all charges off our room. That was great and all but when I stay at a hotel I shouldn't have to deal with all this. This is Holiday Inn not a road-side motel. And once again at yet another IHG hotel when we presented our rewards number they acted like we just gave them any old phone number. Why do we bother joining your rewards club! Of the seven IHG hotels we stayed with on our vacation only 1 acknowledge us as reward members. Most of your hotels shove the rewards info at you but they could care less if you are a member. Nice rewards for staying with your company. Worst rewards club I belong to!!!!
August 26, 2013
Rated 5.0 out of 5.0 by RinTinTin10 2 C's: CLEAN AND COMFORTABLE
Very nice, new, and great value. Breakfast was great, especially the "warmed" cinnamon rolls ! Bed was very nice and comfortable. Staff was friendly upon check-in, and efficient upon check-out. Would recommend for anyone staying anywhere near New Braunsfel.
August 21, 2013
Rated 4.0 out of 5.0 by SassyKD Pleasantly Surprised
After the reviews I read online I was skeptical about staying here..... BUT I had a very nice stay. The staff was very considerate and attentive. The breakfast that was offered contained a wide variety of choices and the area was comfortable/clean. The doors did have a tendency to become "stuck" open by dragging on the carpet, this was helpful while bringing in our bags but also kept us on our toes to make sure we shut the door behind us when we left the room. The rooms were clean and very comfortable. I would recommend this hotel anytime.
August 21, 2013
Rated 3.0 out of 5.0 by sagetaway Our usual getaway
This hotel in Selma, has been our usual hotel when we get away to the SA & outlets. We've been staying here since it opened. However the last few times it has been dirty, loud, we were not recoginized as reward club members. No one closed the pool at the designated time and young tweens were in it till after midnight carrying on loudly. I think we will look for a new place for future visits
August 21, 2013
Rated 5.0 out of 5.0 by rs44 Staffed for service.
Nice to see the hotel was staffed correctly for room cleaning, and breakfast. Not the typical check in clerk running back and forth serving breakfast and checking people in and out. Great Job.
August 19, 2013
Rated 4.0 out of 5.0 by Lovey71 Be sure of your needs
I was spending 3 nights in this hotel. I got a room with no refrigerator. There had to do the cooler thing, soggy food. I was told that not all rooms have a refrigerator and I needed to request it when booking.
August 14, 2013
Rated 3.0 out of 5.0 by BusinessMan69 Poor Internet
In this day and age, there is no reason this hotel's internet should be so bad. It is a 11mbps split to an entire 4 story hotel. If you take an average night and split those people all using internet, it is worse than 1990 dial-up. Three out of the four nights I stayed there I could not even connect because it would time-out.
As a business traveler, I use the internet for work and to connect with family and friends. It is more important than cable. If you are going to go cheap on something, do something else. Internet is the life line of a business person.
August 11, 2013
Rated 5.0 out of 5.0 by LilyB1988 Great Staff/Great Value/Great Rooms
The staff was very pleasant and knowledgable to work with. The rooms were very comfortable. The A/C worked too good! Very accomodating. Breakfast was very good, but I do wish they'd swap the pancake maker for a waffle maker. Just being picky. The location is behind two restaurants, but you couldn't hear any other noise than the usual car driving up to the lobby.
Pool was nice. Workout room was great!
Will be coming back here!
August 7, 2013
Rated 1.0 out of 5.0 by BULLET71 CHARLIE'S REVIEW
EVERYONE WAS VERY HELPFUL AND PROFESSIONAL. POOL, ROOM, AND BREAKFAST WERE GREAT.
August 5, 2013
Rated 5.0 out of 5.0 by KristyW Comfortable and great breakfast
Great breakfast. Always had coffee made in the afternoon and evenings. Air conditioning work great as it was July. . Will stay again next time I am down here. Also, walking distance to Cheddars .
August 3, 2013
Rated 5.0 out of 5.0 by aghalroy Centralized location
Great hotel and staff, centrally located to all nearby tourist locations, New Braunfels, Gruene, San Marcos, and San Antonio, with plenty of dining options available.
August 3, 2013
Rated 3.0 out of 5.0 by jel23 Burned out stayingf at this location
I have stayed here many times in my travels to San Antonio. But the last few times have been a disapointment for me. The front staff are nice some better than others. I overheard them telling a customer that they already had given them there cookies for being a priority memeber when they checked in and were not allowed any more, This to me is childish, Some other Places Like other hotels have them out for customers to have. Also its Hot in Texas Close to 100 degree when I was there and you want to charge $2.00 for Water? I went and bought my own at the store. In the past you pay $1.00 for water at other Hotels, or they gave it to you. This has been a good place and I may come back later, but the next time I am going to try another Hotel. The Internet service would knock me off after a few minutes if I was not using it and I had to re connect. Bottom line the Hotel is not customer freindly over all.
July 31, 2013
Rated 3.0 out of 5.0 by DRB0026 Better choices available
The front desk managers were not helpful or friendly, and not just when we went to the desk but also heard the same with others dealing with them.
Bright spot of the stay was the lady that took care of the breakfast. She was very helpful and did a great job of taking care of the large crowd every day. She deserves special treatment.
July 28, 2013
Rated 5.0 out of 5.0 by ABB32 Convenient location and good service
The employees at reception were very nice and available. The room was also quite nice. I wish there were some healthier choices for breakfast but that would be the suggestion I would offer.
July 7, 2013
Rated 4.0 out of 5.0 by Michael101 Bad to GREAT!!
started off by giving me a room that had its carpet cleaned over four time and room still smelled, houskeeping eveen commented on it. RM 403. They kindly moved me to a double bed room with a sofa and a mini sink.; the room was GREAT! The staff was GREAT as well!! god old sothern hospitallity !!
July 3, 2013
Rated 1.0 out of 5.0 by Hlindley Avoid this hotel
I realize other reviews have rated this hotel highly but it was not my experience. I travel frequently and stay at Holiday Inn Express; however, this hotel was one of the worst for several reasons:
-Internet connection was SLOW...very slow!
-The mattress was very nice but the pillows were cheap and bad.
-Throughout my multiple week stay TV channels would not have any volume. No HD channels and the picture quality was bad!
- I checked in one night and found chewed gum on my floor next to the bed and bits of cereal (this is a first for any hotel I have stayed at).
- The outside and lobby of the hotel are nice but the rooms feel cheap and dirty. Carpet looked used and dated.
- During my entire stay the side entrance door was shown as out of service.
Maybe I stayed at a bad time of year with this hotel being close to a major water park during the first weeks of summer. So if you are a business traveler you might want to consider a different hotel during this time period.
June 26, 2013
Rated 5.0 out of 5.0 by rw11 A nice stay
I frequently stay at Holiday Inn Express all around Texas and this is one of the nicest ones. Nice big digital TV in the room to watch the NBA finals. Nice grounds. Two restaurants an easy walk away.
June 26, 2013
Rated 5.0 out of 5.0 by Sparkyengr Clean room and nice facilities
Free internet, nice pool and hot tub. The room was clean! Breakfast was good and fairly comparable to other hotels. Better than continental style breakfast, but not exceptional. A little on the pricey side, but then it seems like everything in the San Antonio area is a little more expensive than the areas I normally stay in.
June 25, 2013
Rated 5.0 out of 5.0 by Bre2013 Great Hotel /Awesome Staff /Comfortable Beds /Great Service
My overall stay was awesome, will definitely stay here at this hotel again, enjoyed everything around an close to the hotel , Thank You Sincerely, A Happy Guest.
June 7, 2013
Rated 5.0 out of 5.0 by RickyP64 Service and entire staff were great.
Stayed with this holiday inn express for a number of days in a large
King suite "and was nice & comfy" no issues here. I would definitely stay here again. I just wish they would put the TV on a swivel wall mount or on a credenza w/swivel in order to better view the large TV from the sofa. Thank you staff.
May 21, 2013
Rated 4.0 out of 5.0 by DRER Nice Newer place to Stay
This is the second time we stayed here. Still enjoy the people at breakfast. This is a newer place and is still clean and fresh. Easy access to North San Antonio. Relaxed atmosphere.
May 14, 2013
Rated 5.0 out of 5.0 by JKIRVIN Selma, Tx
Awesome and excellent as always. Nothing but HOLIDAY INN!
April 26, 2013
Rated 5.0 out of 5.0 by Grandma64 Grandma
This motel was very nice - clean, well maintained and staff very hospitable!
April 25, 2013
Rated 5.0 out of 5.0 by CesarAZ Nice Stay
All employees were very friendly and helpful. Thanks!
April 6, 2013