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Rated 4.5 out of 5 by 228 reviewers.
Rated 5.0 out of 5.0 by Beautiful views Great location overlooking mountains and harbor. Has washer and dryer for guests, which really helped at this stage of our trip. Nice, large rooms. July 3, 2015
Rated 4.0 out of 5.0 by Excellent View and Friendly Staff The Holiday Inn Express in Seward, Alaska is perfectly situated with a spectacular view of the harbor and mountains. Staff was friendly and helpful and makes you feel right at home. I recommend this to anyone looking for a weekend getaway. July 1, 2015
Rated 1.0 out of 5.0 by Zimmer entsprach nicht der gebuchten Kategorie Schlechter Service, schlechtes Personal an der Rezeption; Preis-Leistungs-Verhältnis sehr schlecht July 1, 2015
Rated 2.0 out of 5.0 by poorly maintained rooms Great location, and excellent harbor-view room with amazing scenery all around. But just about everything else about this hotel is sub-par. The thermostat/air-conditioning in our room did not work well. The breakfast quality was quite poor (for e.g., "orange juice" was more like orange-flavored water, breads/bagels were stale, etc.). There was no flexibility in check-out time when requested, not even for a Platinum-level Priority Club member. No space left in the hotel parking lot after 8pm. June 29, 2015
Rated 4.0 out of 5.0 by Very Happy WIth This property My wife and I really enjoyed our stay. The property's location can't be beat. It has a beautiful view of the harbor, is walking distance to restaurants, shopping and fishing. The only improvement I can suggest is they should invest in darker mini-blinds on the doors leading to the balcony. Since it's daylight over 20 hours, cream colored blinds let in a lot of light. But we had read this and were prepared and brought eye masks and the problem was solved. The staff is great. Thomas at the front desk in particular was so helpful and friendly throughout our stay. At check-in, he was dealing with many different personalities, not all were nice, and he kept a smile and helped everyone very quickly. Throughout our stay, he gave us numerous great recommendations for things to do and see. June 29, 2015
Rated 3.0 out of 5.0 by Seward front office (Sarah ) at the desk was poor. Hot water went out. otherwise, the hotel was fine though very expensive for what it is. June 29, 2015
Rated 5.0 out of 5.0 by Great Hotel The room was very large, clean, and attractive. The staff was very helpful and friendly. It was located very near most of the sights in Seward that we wanted to see. June 28, 2015
Rated 4.0 out of 5.0 by Weekend in Seward The HIE was a pleasant surprise in that it is located right on the harbor and next to several restaurants. I would recommend it anytime. The only issue is the same one for all hotels in Alaska. They charge twice what the room would be elsewhere. As one of the hotel staff said, we charge whatever people are willing to pay. June 25, 2015
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