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Rated 4.5 out of 5 by 131 reviewers.
Rated 5.0 out of 5.0 by Perfect stay before our cruise! Right by the docks. Fun to just walk around to watch fisherman clean the fish caught that day. No need for a car. Great location and staff wonderful. Would definitely stay here again. August 4, 2014
Rated 4.0 out of 5.0 by NH Traveler The Hotel was in a very good location for things to do in Seward. Hotel was a little old, but clean and comfortable. August 1, 2014
Rated 5.0 out of 5.0 by High Marks for staff and services Lots of positives with our experience. Great staff and place. Loved the breakfast options including fresh pancakes. Only negatives were the price and the loud air conditioner. Decided to run it while awake but turn it off at bed time. July 30, 2014
Rated 4.0 out of 5.0 by Great experience except for one problem-Bad Handicapped design We have stayed here before and the hotel staff are fabulous and the hotel is fine EXCEPT My wife is handicapped and showed up on crutches. The Handicapped room is the absolutely furthest room from the Elevator. It could not have been designed to be more painful and difficult for a person on crutches if they tried . The wonderful staff did everything they could to ameliorate the situation. They even found us a wheelchair and moved the housekeeping service carts for us, and carried our bags. But the design is a horror. Fortunately she could do without the crutches after two days and we managed ok after that. Let me say again that the staff at this HIE should run classes in being helpful "above and beyond" July 28, 2014
Rated 5.0 out of 5.0 Great location The hotel has a great location and a view of the port. July 22, 2014
Rated 5.0 out of 5.0 by Location, Staff, and Rooms are all excellent! John, the manager of this property, is professional, courteous, and a true gentleman. His staff are all well trained, professional and quality customer service is their primary goal. The views and location cannot be beat. I highly recommend this HIE property. July 21, 2014
Rated 5.0 out of 5.0 by Awesome staff We appreciate all th effort from he staff. We enjoyed our stay but a bit over budget for holiday inn express July 18, 2014
Rated 5.0 out of 5.0 by quiet with beautiful views beautiful view of harbor and mountains; good breakfast; god location by harbor, you can walk to restaurants, gift shops and boat cruises; excellent staff need curtain on the balcony door July 17, 2014
Rated 4.0 out of 5.0 by Convenient clean no suprises motel Hotel exceeded expectations and was new feeling. Breakfast met requirements. Conveniently located near tourist attraction I was using, and restaurants. Gas station nearby. July 17, 2014
Rated 4.0 out of 5.0 by Great place to stay when connecting for a cruise Closest hotel to the train statin and cruise liner dock. Clean spacious rooms, good amenities. We stayed on a harbour view room - recommend that as the view over the marina is beautiful, with a balcony to relax and have a drink. July 17, 2014
Rated 5.0 out of 5.0 by Hotel with a Harbor View This is an quality hotel with an exceptional location. Professional staff, beautiful view of harbor and mountains and convenient great room for relaxing and/or waiting for check in or meeting guests. The breakfast room was clean and complimentary food better than the average found at hotels. Coffee available 24/7 is a plus. Location perfect and one can walk to catch day boat cruises and if you are a walker, you can walk a good portion of the village although having a vehicle is a plus to explore the village. July 15, 2014
Rated 4.0 out of 5.0 by Stay Seward Everything was good ....except there was sign to find out the Hotel and need curtain on the balcony door as blinds were not enough for blocking sunlight July 12, 2014
Rated 5.0 out of 5.0 by We loved our stay! What a great hotel. Clean, comfortable, a beautiful view of the water and mountains, an excellent front desk star and a hard working breakfast crew that all added up to a place we would highly recommend. July 9, 2014
Rated 3.0 out of 5.0 by Average Accommodations at 5-Star Prices This property reminds me a lot of the accommodations on the beaches of the east coast in that there is a high demand in the summertime, so they gouge the prices in the name of demand, but don't put much of it back into the hotel. Pros: Excellent staff - everyone was very helpful, especially when it came to checking our bags for the railroad while we were out on a boat trip. Clean room - the bathroom was very clean; well-maintained fridge. Pillows - they have cases that mark them "firm" and "soft" - I think it's very cute and they were comfy. It's close to everything. Cons: Breakfast - if the sole mission for breakfast is to consume calories, then this will fit the bill, but the man who sings about cheeseburgers isn't wrong about the menu... More price-gouging at the vending machine - fortunately there's a gas station across the street to pay normal prices for such things. Furniture - it's OLD. Balcony - I would have loved to hang out there (especially since I paid extra for the room with one), but it creaked when I walk out there (I'm a fairly fit woman), so I didn't feel comfortable out there. Overall, I would still recommend the property because there really isn't much to choose from and much to my chagrin, I imagine that the rates are comparable elsewhere. July 6, 2014
Rated 4.0 out of 5.0 by Comfortable rooms and good service We visited during July and the views from the breakfast room were great BUT the sun coming through the two story high windows made sitting in the room for breakfast almost impossible. Something should be done about this. July 6, 2014
Rated 1.0 out of 5.0 by Overpriced, stay away. Originally put in room facing the highway. It was very loud and smelled like smoke. Eventually moved to a waterfront room which was quiet with beautiful views. Unfortunately, the windows were so dirty we couldn't fully enjoy the scenery. July 3, 2014
Rated 5.0 out of 5.0 by Seward Holiday Inn Express Clean hotel located right on the harbor... Attentive staff... Very good breakfast options... Good sized room that was in great condition... Definitely not inexpensive but in line with other Seward options. July 3, 2014
Rated 5.0 out of 5.0 by Very pleasantly surprised Seward is a very charming town and the HIE in Seward fit the bill. The staff was pleasant, the room was clean and the breakfast was very complete. Having never been to Seward (or Alaska for that matter) we didn't know what to expect. The hotel is located right on the ahrbor and close to everything. Great place to stay and would love to come back. July 3, 2014
Rated 5.0 out of 5.0 by great location We stayed here for part of a land vacation prior to embarking on a cruise out of Seward. It was a great location, convenient to restaurants. It was within walking distance of the harbor for day cruises to the Kenai Fjords National Park. June 30, 2014
Rated 5.0 out of 5.0 by Wonderful hotel Holiday Inn Express....Can't beat it! This hotel is in a PERFECT location. I have nothing bad to say. The employees are hard working and personable. The rooms were great. The food and selection was more than adequate. This was our first trip to Alaska and if we were to come back...it would be to Seward and this hotel. Even the sea gulls and the harbor seal were friendly! It is right on the water and with the mts and boats it feels like a fairy tale. We walked to the cruise boat! June 22, 2014
Rated 4.0 out of 5.0 by Preis-Leistungsverhältnis negativ Für ein Hotel der Durchschnittsklasse ist das Preisniveau allein mit der Lage nicht zu rechtfertigen. Eine Weiterempfehlung kommt nicht in Frage. June 20, 2014
Rated 5.0 out of 5.0 by Great view and service The staff at the hotel is very nice and helpful. They have maps of the local shuttle and gave information about local options cheerfully. We were able to store our luggage in a locked room until we could check in and they notified us of options for getting our baggage onto the cruise ship. The room was well equipped and very clean with a great view of the harbor. The breakfast had a variety to offer. Everyone was impressed with the pancake machine :). The view from the dining room was great. The lobby had a living room feel and there were books others had left on the bookshelf for reading. There is a nice table we ate breakfast from and played cards. June 19, 2014
Rated 3.0 out of 5.0 by price the stay was nice, but the price was out Outrageous for one night. June 19, 2014
Rated 5.0 out of 5.0 by Peaceful and comfortable escape. We took off to Alaska for the weekend and stayed in Seward so that we could check out Kenai Fjords National Park. The staff at the Holiday Inn Express made us feel welcome immediately, and we had such a relaxing stay. Our room was terrific, with a lovely view and very comfortable bed. It was a great experience. June 6, 2014
Rated 4.0 out of 5.0 by Clean, friendly and convenient location This location is very nice, especially if you get a room with a balcony on the bay view side. Staff are very nice. If you just need a place to sleep in between vacation activities, the price is a bit high, but worth it if you want to be sure you get a nice, clean room and great service. June 4, 2014
Rated 5.0 out of 5.0 by Awesome view of boats and mountains Beds & pillows are great, so comfy. Even though it seemed to never get dark in AK while we were there, we slept so well. June 2, 2014
Rated 5.0 out of 5.0 by HOTEL STAY VERY BEAUTIFUL VIEW OF THE MOUNTAINS AND THE SEA. A LITTLE EXPENSIVE BUT IT WAS A NICE HOTEL. June 2, 2014
Rated 3.0 out of 5.0 by When there is a known problem with a room, don't put people in it. Masking smells by turning up the A/C only works in the short term. We've been exposed to this trick several times so anytime we enter a room when the AC is on full and the room is 62 degrees (even in Alaska), I will immediately ask to be moved to another room. June 1, 2014
Rated 5.0 out of 5.0 by Great views Stayed two nights and was most impressed with the harbor views from the breakfast room. The breakfast has lots of variety to choose from, and the guest rooms are clean, comfortable,and quiet. May 19, 2014
Rated 4.0 out of 5.0 by Ok Its a good location. We where upgraded to a room with a balcony so that was nice except water did not drain from it. The windows where dirty so that took away from the beautiful views. The bed was comfortable. The shower creaked every time u moved. May 12, 2014
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