Rated 4.7 out of 5 by 235
Rated 5.0 out of 5.0 by jdb12570 Excellent Staff
Friendliest staff I have encountered. Would definitely recommend this hotel to anyone who is travelling through the area and needs a place to stay.
May 26, 2015
Rated 5.0 out of 5.0 by WrickyB General
Nice - Clean - But slow on the check in - Great pricing but book ahead since I was told they have been full since January
May 25, 2015
Rated 1.0 out of 5.0 by Miller Tyme Morming staff are the pits
I stopped here during a trip home from fishing and the ladies that took care of me during my arrival were great, helpful and very nice.
I met a different style of service upon leaving, this is where they failed. The front desk staffer, the manager, was busy when I first walked up, doing personal business on the phone. I guess I stopped her from doing what she wanted to do, as she had an attitude from that point forward. I used Award nights to stay here and asked for a receipt and was told 2 different stories regarding this failure. I have been a member since 2001 and have used many reward nights over the years without any troubles.
It is funny how 1 bad inner action with 1 bad staffer can make or break your day. It just seemed that Indiana did not want me to come back and I will not stop here on future visits. I can travel through Southern Illinois on my future travels. The staffer even put a call to my room after I checked as my wife needed to speak with me after a cell phone disconnect. That is the rub here, she checked me out of the room 5 minutes before this call.
May 25, 2015
Rated 4.0 out of 5.0 by Hoss22 Great bed and rooms
Stayed and had a great stay. I always get frustrated with design of parking lots and being so far from elevators
May 22, 2015
Rated 5.0 out of 5.0 by Liz2007 Great all around
This hotel was great all around. Enjoyed everything there.
May 19, 2015
Rated 5.0 out of 5.0 by bobbieb1 Great hotel and a superb cinnamon rolls breakfast
The staff is very professional and a really nice room. The breakfast and happy hour is worth the trip. The staff at breakfast is so friendly you feel right t home. The cinnamon rolls are as good if not better than cinnabons. I love the staff there, they always let me take one to go.
May 17, 2015
Rated 5.0 out of 5.0 by KiK III RETURNING CUSTOMER
We have stayed here numerous times and keep coming back for the mattress and hospitality.
May 16, 2015
Rated 4.0 out of 5.0 by dreamichelle Nice Stay
It was good stay, the staff were nice, property was quite, will travel more with IHG hotels in the future.
May 15, 2015