Rated 4.3 out of 5 by 90
Rated 5.0 out of 5.0 by Acc0901 Comforting and professional
I have been staying at this hotel for going on 4 months now and the staff never fails to amaze me. It has not always been a bed if roses but it has always worked out great. One specific example was a night while checking in the hotel was experiencing computer trouble and while the employees were stressing the manager, (whom I was surprised to see) was there also very late making sure that everyone was handled in a professional manner. She and her staff made sure that I got into a safe and unoccupied room the first time even though the process was out of the ordinary for them. Fantastic place. P
April 30, 2014
Rated 4.0 out of 5.0 by pfarrar91 Excellent Staff
They were some of the nicest people you will ever meet.
April 28, 2014
Rated 4.0 out of 5.0 by Tjfyork On duty manager
Was great.. Checked on room to make sure it was in proper cleanliness and look good. Checked one room and then put us in a different room due to the first room not meeting her requirement.
April 7, 2014
Rated 3.0 out of 5.0 by BOB0046 Breakfast not as advertised
There was no bacon or sausage or pancakes at the breakfast bar. When I asked the attendant why not she said she had to follow the menu she was given. This is the only HIE I have been to that doesn't provide either bacon or sausage as a breakfast option and the only time pancakes haven't been offered is when the machine was out of order. There are plenty of other HIE's in the area that don't chose to ignore the company's advertisement, so from now on when I am in the area I will just stay somewhere else.
In all fairness to the manager she tried to make it right by lowering the price of my room to cover the price of a good breakfast at a restaurant and I appreciate that but she should not have been put in that position.
March 28, 2014
Rated 5.0 out of 5.0 by max1907 Scottsburg
Hotel is great a little bit pricey,for the area I would say around
$75.00 max. I can go down to New Albany or up to Seymour for $75.00
March 10, 2014
Rated 5.0 out of 5.0 by Emily1 Very clean
My son & I was very satisfied with the complete stay. Would recommend to anyone who wants a clean, friendly and equipped motel.
February 14, 2014
Rated 5.0 out of 5.0 by MART64 Staff assistance
Reservations were made for two out-of-state guests who checked in really early on Friday morning. All of your desk staff are great. Helpful, courteous ladies. From talking to the two guests who occupied the rooms, they found the beds comfy and all amenities excellent.
February 12, 2014
Rated 5.0 out of 5.0 by SteveO47 Nice Hotel
Had business in town and stayed for a night. Staff was helpful and nice and the room was nice also. I will definitely be back again.
February 9, 2014
Rated 5.0 out of 5.0 by Pack48 Great Hotel & Staff
We always chose to stay at Holiday Inn Express and the Scottsburg Inn is one of our favorites. The location fits perfectly with our travel plans and the staff is exceptional from the front desk, the morning breakfast server, and room maids. They truly make our Scottsburg stay pleasant as we know the experience will always be the same.
January 6, 2014
Rated 5.0 out of 5.0 by mayz Hospitality
The staff tries to help any way they can,very friendly.We have stayed in Scottsburg before and will stay there again. House keeping need to do better job,bathroom had dirt on back splash,the sink in the kichen was stopped up ,but was immediately taken care of,the door had dropped down and could not use the dead bolt,was immediately taken care of,had trouble with finding the HBO channel ,again ,no problem ,the curtain had dropped down on one end ,but I climbed in chair and fixed it. These things should have been fixed ,also the shower head needs to be replaced. Sorry I had to give so many negative comments since we stay there when visiting relatives.
October 29, 2013
Rated 2.0 out of 5.0 by rodysaco TLC Needed
We had 5 people in our room with 2 double beds. The hotel knew ahead of time that there were going to be 5 persons in this room. We needed to ask for a rollaway bed, which the staff brought right away. Unfortunately the rollaway bed did not fit in the room. This hotel looked very rundown and was not well maintained. The bathroom needed some TLC. The pool area was small.
October 29, 2013
Rated 5.0 out of 5.0 by Baxter58 Excellent service
Staff was exceptionally nice and accomodating - especially Shauna at breakfast. Rooms were clean and updated. Would definitely stay here again.
October 27, 2013
Rated 5.0 out of 5.0 by sonny1959 Great place to stay
I stay there often and do not hesitate to go back.
October 13, 2013
Rated 5.0 out of 5.0 by Adkins47 GREAT STAFF AND GREAT SERVICE!
Having had an accident in my home that required my home to be completely vacant during repairs,my family and I got the opportunity to have a long term stay at this Holiday Inn Express.The staff is wonderful,took care of our every need,&went well over and beyond to ensure my families comfort.The GIANT room was very clean when we got it,and they respected my privacy right up until the day that we checked out.The front desk girls were sympathetic,kind and caring about our situation and did not hesitate to answer my many questions, help me with copies,every fax that I needed to do,which saved me alot of time and driving to another location that does faxing,and the girls that cleans the rooms were simply GREAT! All it took was asking them for what I needed or wanted,day or night,and they made sure that I got it immediately! I only ate the complimentary breakfast once,because I dont normally 'do' breakfast,but it was really good as well.So! A great big THANKS to all,especially Tiffany,Lois,Fannie and Hope!Your kindness was much much appreciated!! :-)
October 1, 2013
Rated 2.0 out of 5.0 by Roadwarrier123 Great staff
This hotel has very nice, courteous, professional staff, however, the beds/carpet/paint need updated. Could have used a microwave in the room as well.
September 29, 2013
Rated 2.0 out of 5.0 Road trip
Not the nicest Holiday Inn Express we have stayed in. Rather dirty appearance. Having just stayed at one in Carrollton Kentucky, we thought we would surely do it again. But will be more aware they are not all the same by any means....
September 6, 2013
Rated 5.0 out of 5.0 by sonny1959 staff is great!
clean, comfortable, great location; staff that is dedicated
August 24, 2013
Rated 5.0 out of 5.0 by mudley13 Friendly atmosphere
We always enjoy staying in Scottsburg. The hotel is always clean and fresh and we love the cookies and lemonade that is available every afternoon! The only issue we had is with the evening desk person. She didn't seem in touch with the visitors and didn't make an effort to speak as we found with all the other employees. Overall we really enjoyed our stay and appreciated the complimentary upgrade of our room. We can always count on quality and service when we visit and we will be back!
August 22, 2013
Rated 4.0 out of 5.0 by Jeanette11 Mostly a good experience
I was in a handicapped-accessible room with king bed. The bed was very comfortable, with choices of soft or firm pillows; however, I would rather have had a comfortable chair to sit in rather than the king bed. The accessible bathroom with roll-in shower was excellent, well laid out and well appointed. I had looked for information on the web site as to specific room amenities (hair dryer, microwave, etc.) but couldn't find anything. I was disappointed there was no refrigerator or microwave. Even Motel 6, at less than half the price, has those amenities.
August 3, 2013
Rated 5.0 out of 5.0 by Vellie Everything You Need!
This hotel is comfortable, convenient and nice. I had a lovely one-night stay. Breakfast was very good, too - with more than enough choices. I didn't swim or use the fitness room, but both are conveniently located right past the lobby.
July 25, 2013
Rated 5.0 out of 5.0 by Thankful27 No worries be sleepy
Called for early check in because of funeral arrangements in the area. Were very friendly and since room was not ready, we were upgraded to room w/ Jacuzzi and after 11 hour of driving it was much appreciated. I really liked the automatic pancake machine, but, the other items were hot and well prepared. We will stay there whenever we are in the area.
July 9, 2013
Rated 2.0 out of 5.0 by CandleCrazy Not staying again
The check in staff was friendly enough. Once we got to the room and I unpacked and was getting ready for bed I washed my face and brushed my teeth and wiped off with the towel. When I went to hang the towel back up I noticed that the towel was covered with someones makeup on the backside. We also found it hard to sleep knowing that the ants might be crawling on us. Won't stay here again, sorry.
July 5, 2013
Rated 5.0 out of 5.0 by millsjf385 great service and friendly staff
we stayed at the Scottsburg holiday inn express on sunday, june 23rd. the staff greeted us and continued excellent customer service through our stay. the room was very comfortable and was the best nights sleep of our vacation. we would definitely stay there again
June 30, 2013
Rated 5.0 out of 5.0 by BakerGeckos Great Little Visit
We were on our way home after being on vacation and just had to stop for the night around 9PM check-in and was able to get into a really nice room. We took advantage of the amenities in the room and had a wonderful stay. I am a light sleeper but nothing, nice quite place.
June 18, 2013
Rated 5.0 out of 5.0 by Bstl1326 Short stay....
Beautiful facility....poor bed. Not much support. Since there's not much variety in this area, I probably will stay @ this property again, by default. Very cheery staff.
June 7, 2013
Rated 5.0 out of 5.0 by AZEZ Great stop on way home.
All as promised and as checked above. If passing thru this way again would definitley stay here again.
May 26, 2013
Rated 5.0 out of 5.0 by ChariB Friendly Staff and Convenient
I had the pleasure of staying at the Scottsburg, IN Holiday Inn Express on a recent trip from my home in Virginia to Illinois with my daughter and infant grandson. A severe thunderstorm forced us to make an unplanned stop in Scottsburg. The staff were all very friendly and we were checked in and comfortable within minutes.. The room was very clean and comfortable and the service was excellent. I highly recommend this Hotel.
May 22, 2013
Rated 5.0 out of 5.0 by SLT03 beds, food
Nice clean hotel with comfortable beds and a fair beakfast, For some reason the biscuits seemed like they were day old.
April 27, 2013
Rated 2.0 out of 5.0 by JW2161 Forgot my camera !
I forgot my digital camera when I was packing up that morning. Was on the road all day, and that night I learned that I had forgotten my camera. So I called first thing the next morning. Was told that no body had turned one in. I tried to tell her I didn't lose it at the pool ! I forgot it in my room, it was on the bed. But housekeeping said no camera.............ok sure
April 18, 2013
Rated 1.0 out of 5.0 by topflight8 Messed Up reservations
Call in the A.M. made reservation and recieved a Confirmation number. Arraived at 6:00pm they said I had to pay because they we now over booked.
April 12, 2013