Rated 4.4 out of 5 by 111
Rated 4.0 out of 5.0 by former-hoosier Everything It Needed to Be
The Scottsburg Holiday Inn Express stepped up to the plate when my family needed a place to stay for a wedding. Our highest priority in any hotel stay is cleanliness, and this inn met that standard quite well. From bed linens to the bathtub, our room was very clean.
The shower head worked well. The bed was adequately comfortable and not the primary reason I didn't sleep as well as I would have liked. The air conditioner worked okay, but did not circulate well to the far side of the bed.
The amenities (internet, cable TV) were good, and the breakfast bar was above average. I was particularly impressed by the one-minute pancake-making machine, not to mention scrambled eggs and biscuits and gravy were available. Even the cinnamon rolls were pretty good. However, if you're one for vending machines, there were none to be found on the third floor - only an ice machine. We did use the indoor pool; while smaller than some others, it was kept clean and at a comfortable temperature.
The room was not particularly well-furnished, especially for business travel. There was no office chair at the desk, which was more like a table, and there wasn't really a place to sit other than the bed except for one chair. There also were not a lot of places to keep luggage except on the floor.
The hotel is also difficult to find if you're not paying attention. Coming in from the east on Indiana State Route 56, there is no sign directing you where to turn; you simply have to know to turn on the road just before the parking lot for Ponderosa Steakhouse (and given the restaurant chain's recent history, you may not be able to count on that being there for much longer).
Despite some of these quirks, they really did not detract from my stay, and, as the title suggests, the inn was exactly what my family needed to be for the night - a clean, comfortable place to stay and sleep for a night. I would stay here again if I needed to, and would have no problems recommending it for an average leisure stay.
July 2, 2014
Rated 4.0 out of 5.0 by amesly bed uncomfortable
found bed extremely uncomfortable, not able to get a full nights sleep
June 26, 2014
Rated 5.0 out of 5.0 by Boogie14 Week's stay with friendly staff and comfortable room
We were in town for Mother's 95th Birthday and the staff at the front desk including the cleaning staff went out of their way to make us feel "at home" during our stay. The breakfast was excellent and the cinnamon rolls "were to die for" they are the best.
Thank you for making us so comfortable during our week's stay at your hotel. Our pet Shih Tzu thanks you also for being so friendly and nice.
June 26, 2014
Rated 5.0 out of 5.0 by 2009 ultra Great Staff and Hotel
The staff at this location was great, one of the better I have seen. GM Rachel was fantastic! One of the people in my party left medication in the room when checked out. The staff noticed this and reported it to Rachel. As we were passing through the area on a long trip out west, Rachel called me to let me know the situation. She went out of her way to get the medication mailed to the next location where we were scheudled to stay.
I will make every effort to stay there again!
June 24, 2014
Rated 4.0 out of 5.0 by keith r Good location
Good variety of surrounding businesses. Staff was very receptive to a minor problem and corrected it immediately.
June 23, 2014
Rated 5.0 out of 5.0 by Picky Mom Excellent Place to Stay
Stopped here on vacation; used a "traveler's coupon" which was honored with no issues. The front desk attendant was very nice and efficient...took about 5 minutes to check in. Our room was clean, quiet and comfortable. Breakfast was good for a hotel breakfast...food was fresh and actually looked appetizing when you entered the breakfast area. If we ever pass through here again, we will definitely stay here!
June 18, 2014
Rated 5.0 out of 5.0 by Gmaw1 Overnight Stay
While the experience as a whole was very good, the commode in the bathroom was too close to the wall
June 16, 2014
Rated 5.0 out of 5.0 by JenD11 We LOVE this location!!
We have stayed here for several years and haven't had one bad visit! They treat you like family!! Very friendly, southern hospitality and all!!! The back patio area is great to sit and visit, while the kiddos play in the pool which is in easy viewing. The hotel facility is very clean, updated and convenient! HIGHLY RECOMMEND this facility, whether you are just staying for the night or longer. The only complaint is that the one employee I asked about area things to do, she said she wasn't from there and thus didn't know where anything was or what to do.
June 15, 2014
Rated 5.0 out of 5.0 by SPC'er Everything was wonderful!
Check-in and out were very friendly.
Every staff member greeted with "Good morning!"
Breakfast attendant was extremely friendly and helpful.j
Price was very good for everything was received.
Room was clean and met all expectations.
June 14, 2014
Rated 5.0 out of 5.0 by KNewman0930 Fantastic
Amazing staff, nice rooms, great breakfast, and I don't have one bad thing to post about this hotel!
June 13, 2014
Rated 4.0 out of 5.0 by randrusi Service
Staff was friendly. Breakfast was good. Stay was points rewarded. No issues while I was there.
June 10, 2014
Rated 5.0 out of 5.0 by Wheels81 Staff Treats You Like They Would Their Own Family.
Kudo's to all the staff members I encountered during my stay!!!
I did have a medIcal issue and Iva took control of the situation and called an ambulance to get me to the hospital. As I was not able to use my right arm, the staff helped me pack my belongings and get them to my car and on to my next destination.
Above and beyond their call of duty and it was much appreciated.......keep up the great work.......I will be back during my next trip through the area.
June 5, 2014
Rated 5.0 out of 5.0 by Winggal Clean room
Very clean and comfortable room with updated furniture. Great mattress and pillows and breakfast room had a great selection of breakfast items.
June 3, 2014
Rated 4.0 out of 5.0 by badugly1 Breakfast was amazing
The only complaint I have is no microwave or mini fridge. I travel a lot and need the added features.
June 2, 2014
Rated 5.0 out of 5.0 by mystic Complete Satisfaction
Staff was super friendly; rooms very clean, beds & pillows cozy/comfy; good variety for breakfast. This hotel is VERY pet friendly and is definitely on the list for return visit. Thank you for making our stay such a pleasure!!
June 2, 2014
Rated 5.0 out of 5.0 by Mr potty pleasant staff & comfortable bed
I've been on the road driving for 20 years & have stayed at plenty of hotels in many different cities. I must say his hotel is probably the best one I've been in, the room is always clean & the beds are very comfortable. Also the staff is very friendly & accommodating, I would recommend this hotel to everyone planning on passing through the Scottsburg area.
June 2, 2014
Rated 5.0 out of 5.0 by gjk2727 Great Stay
The front desk service was helpful, friendly, and professional. The hotel was clean and breakfast was good. It was a great value for the cost.
May 30, 2014
Rated 5.0 out of 5.0 by cactus_jack All time favorite!
I have stayed at a LOT of hotels in the past and this Holiday Inn is the absolute cleanest and friendliest hotel I've ever stayed at. The rooms are immaculate and very rarely do you hear any outside noise. Location is very convenient as the hotel is right next to the interstate and the main road in Scottsburg. Beds are very comfortable and provided a full night's rest. Shower pressure was very good and was very relaxing after a hard day of work. The front desk staff are very friendly and helpful and are always offering smiles each and every morning. I've stayed at this hotel numerous times in the past 6 months and these folks have made me feel right at home. Looking forward to coming back!
May 30, 2014
Rated 2.0 out of 5.0 by Cher74 Dated
Fair accommodations put dated need to have new bathrooms
May 23, 2014
Rated 5.0 out of 5.0 by Bitster Staff friendly and helpful
The rooms were clean and even the standard room was spacious enough to relax in. The breakfast was well maintained with fresh options throughout the morning. The staff went out of their way to provide directions, fresh coffee and answer questions. We were there for a funeral and leaving for the airport after. The staff kindly allowed us a later checkout time so we could come back and change into our traveling clothes. We have stayed here before and have always been very satisfied. The staff are all terrific!
May 21, 2014
Rated 5.0 out of 5.0 by Willis2587 Super nice staff and room was nice and clean!
Thank you for a wonderful stay! Everything was great the only things I would change is it would of been nice to have a mini fridge and microwave in room and the pool water was pretty chilly with kids it was a little to cold for them but other than that it was great!!!
May 20, 2014
Rated 5.0 out of 5.0 by Acc0901 Comforting and professional
I have been staying at this hotel for going on 4 months now and the staff never fails to amaze me. It has not always been a bed if roses but it has always worked out great. One specific example was a night while checking in the hotel was experiencing computer trouble and while the employees were stressing the manager, (whom I was surprised to see) was there also very late making sure that everyone was handled in a professional manner. She and her staff made sure that I got into a safe and unoccupied room the first time even though the process was out of the ordinary for them. Fantastic place. P
April 30, 2014
Rated 4.0 out of 5.0 by pfarrar91 Excellent Staff
They were some of the nicest people you will ever meet.
April 28, 2014
Rated 4.0 out of 5.0 by Tjfyork On duty manager
Was great.. Checked on room to make sure it was in proper cleanliness and look good. Checked one room and then put us in a different room due to the first room not meeting her requirement.
April 7, 2014
Rated 3.0 out of 5.0 by BOB0046 Breakfast not as advertised
There was no bacon or sausage or pancakes at the breakfast bar. When I asked the attendant why not she said she had to follow the menu she was given. This is the only HIE I have been to that doesn't provide either bacon or sausage as a breakfast option and the only time pancakes haven't been offered is when the machine was out of order. There are plenty of other HIE's in the area that don't chose to ignore the company's advertisement, so from now on when I am in the area I will just stay somewhere else.
In all fairness to the manager she tried to make it right by lowering the price of my room to cover the price of a good breakfast at a restaurant and I appreciate that but she should not have been put in that position.
March 28, 2014
Rated 5.0 out of 5.0 by max1907 Scottsburg
Hotel is great a little bit pricey,for the area I would say around
$75.00 max. I can go down to New Albany or up to Seymour for $75.00
March 10, 2014
Rated 5.0 out of 5.0 by Emily1 Very clean
My son & I was very satisfied with the complete stay. Would recommend to anyone who wants a clean, friendly and equipped motel.
February 14, 2014
Rated 5.0 out of 5.0 by MART64 Staff assistance
Reservations were made for two out-of-state guests who checked in really early on Friday morning. All of your desk staff are great. Helpful, courteous ladies. From talking to the two guests who occupied the rooms, they found the beds comfy and all amenities excellent.
February 12, 2014
Rated 5.0 out of 5.0 by SteveO47 Nice Hotel
Had business in town and stayed for a night. Staff was helpful and nice and the room was nice also. I will definitely be back again.
February 9, 2014
Rated 5.0 out of 5.0 by Pack48 Great Hotel & Staff
We always chose to stay at Holiday Inn Express and the Scottsburg Inn is one of our favorites. The location fits perfectly with our travel plans and the staff is exceptional from the front desk, the morning breakfast server, and room maids. They truly make our Scottsburg stay pleasant as we know the experience will always be the same.
January 6, 2014