Rated 4.7 out of 5 by 235
Rated 5.0 out of 5.0 by jdb12570 Excellent Staff
Friendliest staff I have encountered. Would definitely recommend this hotel to anyone who is travelling through the area and needs a place to stay.
May 26, 2015
Rated 5.0 out of 5.0 General
Nice - Clean - But slow on the check in - Great pricing but book ahead since I was told they have been full since January
May 25, 2015
Rated 1.0 out of 5.0 by Miller Tyme Morming staff are the pits
I stopped here during a trip home from fishing and the ladies that took care of me during my arrival were great, helpful and very nice.
I met a different style of service upon leaving, this is where they failed. The front desk staffer, the manager, was busy when I first walked up, doing personal business on the phone. I guess I stopped her from doing what she wanted to do, as she had an attitude from that point forward. I used Award nights to stay here and asked for a receipt and was told 2 different stories regarding this failure. I have been a member since 2001 and have used many reward nights over the years without any troubles.
It is funny how 1 bad inner action with 1 bad staffer can make or break your day. It just seemed that Indiana did not want me to come back and I will not stop here on future visits. I can travel through Southern Illinois on my future travels. The staffer even put a call to my room after I checked as my wife needed to speak with me after a cell phone disconnect. That is the rub here, she checked me out of the room 5 minutes before this call.
May 25, 2015