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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
99%
Recommend This Property

Overall Experience

4.8

based on 301 reviews
99%
Recommend This Property

Ratings Breakdown

301reviews

  • 5 Stars
    248
  • 4 Stars
    47
  • 3 Stars
    5
  • 2 Stars
    1
  • 1 Stars

VERY CLEAN

By

July 20, 2016

VERY CLEAN AND THE HOSPITATLITY OF THE STAFF WAS EXCEPTIONAL.

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Need attentive breakfast attendant

By

July 19, 2016

I give this hotel location and room 5 stars. The only negative was the breakfast attendant who was not "attentive", thus the 4 star rating. We went down for breakfast 30 minutes before the breakfast was over. There were no forks out, so I went around the corner to the kitchen and the attendant was on her cell phone. Then, we wanted a cinnamon roll and there were none out. So for the second time I went to the kitchen and again the attendant was on here cell phone. She brought rolls out, but they were COLD. It was obvious to us and others eating that the attendant really didn't want to be there that morning. The trash receptacle was also overflowing and should have been emptied. She is hired for the job of keeping the breakfast area clean and replenished during open hours. We stay at many HIE locations during the year. That is why we are Priority Club members.

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Great Holiday Inn Express

By

July 13, 2016

We had an excellent experience at this Holiday Inn Express. We were in town for grandson's Baptism and found this to be a very good location for Chaska visit.
We will be staying there for our next visit and will be sure to recommend to other family members.

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Very Clean

By

July 07, 2016

club

Rooms and public areas very clean. Staff were helpful, but could have used more staffing. Shuttle van on property but when asked if we could pay to be shuttled somewhere we were told it was only for wedding use.

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広さ

By

July 04, 2016

club

使い易い広い駐車場と部屋、仕事の合間に麦酒とつまみを買い込んでベッドの上でテレビを見ながらぼーっと過すのが楽しみ

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Helpful staff and clean hotel

By

July 01, 2016

platinumelite

I have stayed at this hotel a couple of times now. The rooms and common areas are always nice and clean. The staff is knowledgeable of the area and is always available to answer questions.

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Great spot to accommodate wedding guests

By

June 30, 2016

club

We had 20 rooms worth of guests for our daughter's wedding in town. The staff was very, very accommodating and helpful in arranging many details. Our guests were quite happy with the accommodations in terms of quality of rooms, breakfast, etc. They also appreciated the complimentary shuttle service that was arranged to the reception venue nearby.

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Thank you

By

June 27, 2016

Most excellent, peaceful, clean, friendly staff, full breakfast.

Posted byHotelStaff
July 11, 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Aaron P Guest Services Manager
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Great hotel

By

June 22, 2016

club

The rooms were clean. The staff was friendly and helpful. The beds were comfortable. Good variety for the complimentary breakfast. Staff did a very good job of keeping everything stocked.

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Great sevice

By

June 20, 2016

platinumelite

I have been to this hotel many times. Great people, clean rooms and comfortable beds

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Great service

By

June 16, 2016

club

Everything at this say was excellent. Best breakfast we have had since our cross country travel.

Posted byHotelStaff
June 25, 2016
Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Aaron P Guest Services Manager
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Excellent Value

By

June 16, 2016

club

This hotel has great amenities with very comfortable and spacious rooms. It is nicely located with easy access to a variety of restaurants, stores, and activities such as movie theatre, parks, and casino.

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