Rated 4.2 out of 5 by 133
Rated 4.0 out of 5.0 by Janalyn23 Restful and friendly
I came in without a reservation and was checked in quite promptly! The fresh cookie was welcome, along with the warm swimming pool and Hottub.
April 21, 2015
Rated 5.0 out of 5.0 by marticoop friendly staff
I stay at this hotel often for business purposes. The staff is always welcoming and helpful and the accommodations are comfortable.
April 13, 2015
Rated 5.0 out of 5.0 by the happy travelers love this stay
I loved my stay at this hotel. Ester the desk clerk was the best , the beds were great, excellent restaurant only a block away. The staff is friendly, good breakfast and everything was clean and comfortable. I would stay here again and will also recommend this hotel.
April 13, 2015
Rated 5.0 out of 5.0 by Peg89 Great staff
The front desk folks were friendly and very helpful. Most Holiday Inns seem unable to find my member number, but this one knew how to do it. The beds and pillows are the best. Breakfast was hot and there was variety. I would stay here again.
April 9, 2015
Rated 5.0 out of 5.0 by chums girls clean rooms nice hotel
we were traveling on a getaway with the family overnight stay nice hotel clean comfortable nice pool area overall great experience
March 25, 2015
Rated 5.0 out of 5.0 by TravelChic Very Accomidating
What can I say, again the staff is top notch. I was greeted by a wonderful young lady who was very nice yet professional. They were able to meet my request for the top floor. The desk clerk was able to give me a few options for dinner. The room was clean and comfortable and the beds were AMAZING..... Breakfast was great, loved the cinnamon rolls and the fresh fruit. This is definitely my stop when in the area.
March 10, 2015
Rated 1.0 out of 5.0 by gmafaye Not up to standards
I am sure the staff tries. The problem lies mostly in the location of the hotel. After trying to book using our points and told that one night was 25000 points, we expected a fabulous room and hotel. I decided I needed to view the room after seeing the area and after reading that the pool was not available due to maintenance issues.
A very nice lady took me up to the 3rd (top) floor to see our room. It looked smaller than normal -shabby but clean - she said she had not checked that room herself and proceeded to get down on her hands and knees to check under the bed. That was impressive in itself.
For some reason, I decided to lift the toilet lid and was shocked to see that the toilet seat was cracked across one side. At that point, we were assigned the room next door and it was checked before I accepted it. Again it was smaller than most Holiday Inn Express hotels I have stayed and clean but shabby.
We left to go to dinner. The steakhouse recommended is a steakhouse/saloon and not where we wanted to be. We ended up at a very old McDonalds which had a very small menu but that was okay. We did have fresh cookies from the hotel so that was nice and received water the next morning when leaving.
I would never stay in this hotel if traveling alone. I would not feel safe. Actually, my husband and I will plan our trips to be sure we do not stay in Shamrock.
March 9, 2015
Rated 4.0 out of 5.0 by Nonickname10 A welcome stop
The room was clean and comfortable and the staff, those we saw and associated with, were cheerful and friendly. The lobby and reception area were also bright and clean. The hall carpets , however, could have used a little more attention and the elevator carpeting was in need of some close attention.
Having said this, we would stay here again if it fit our travel plan.
March 6, 2015