Rated 4.1 out of 5 by 63
Rated 1.0 out of 5.0 by PJM59 Bathroom not clean
I was booked at the hotel by my company as I was in Wheeler on business. Upon arriving at 12:30 am I emptied my suitcase and hung everything up. I then went to use the bathroom and found that the toliet bowl rim hadn't been cleaned (toilet seat was up# It was disgusting. As it was 1:00 in the morning by now and I had to be up at 5:00 I cleaned the bathroom myself #carry clorox wipes with me. I travel every week). I advised the gentlemen at the desk in the morning even showed him the picture I took. I said to him I can only assume this is not what you want your hotel guests to see. He agreed and apoligized. I said to him as we both know this room was not cleaned please send someone up there to clean the bathroom. Upon return to my room at 5:30 it hadn't been cleaned. I spoke with another young lady and she said she would speak to the manager but yet no one ever spoke with me regarding this issue. The hotel is in deseperate need of updating. The rug and couch in my room had stains all over them. The hotel smells very musty. It really needs a good cleaning. I travel every week and usually stay at most Holiday Inn Express. This one was a great disappointment.
July 17, 2014
Rated 5.0 out of 5.0 by Highexpectation7 Comfortable Stay
Check in was so easy and the Front Desk was so nice they offered me information to go out to eat but I was too tired to go out but appreciated the offer. The room was so relaxing and the bed had very nice new pillows that made my bed so comfortable I slept like a rock. I will stop back there again if I'm back though that area.
July 12, 2014
Rated 3.0 out of 5.0 by gamnjb Good bed poor bathroom
The room was not quite average for a Holiday Inn Express and all of the bathroom floor tiles were loose and moved when you walked on them. The lighting was not all that great.
July 8, 2014
Rated 2.0 out of 5.0 by Bry 06 Keep going
The laundry machines were down the front desk gave us wrong directions to laundry mat. The rooms were not cleaned hair in one of our rooms and a playboy magazine in our other room
Breakfast - the jelly was hard the creamer had a bad taste left 2 of my family members sick
The area is not nice not a lot of dining choices. This is the first and last time to stop in shamrock
July 7, 2014
Rated 5.0 out of 5.0 by Highexpectation7 onthego247
I am always traveling and stay at many different hotels and brands and I must stay this stop made the top of my list for me to come back to! Everything was so clean from my room to breakfast! The staff offered me information to where the local places to dine at and then I relaxed in the nice hot tub!! Over slept because the beds were so comfortable! The entire stay felt like home!
June 30, 2014
Rated 5.0 out of 5.0 by Highexpectation7 Return Guest
I am a return guest and as always everything was so relaxing and clean! I was really pleased with all the upgrades with the new pillows and the 40in TV in my Suite. The new breakfast items that offered alternative healthier choices of fruit and oatmeal. Can't wait to return back to Shamrock, TX again because the staff is always so friendly and ready to meet my needs.
June 30, 2014
Rated 5.0 out of 5.0 by Zacki's Omi Comfortable room at a great price
We stayed at this Holiday Inn Express on our road -trip to New York. The hotel is conveniently located of I -40. The room and bathroom were clean and modern as was the general appearance of the hotel.
June 25, 2014
Rated 4.0 out of 5.0 by kh19 okay
it was okay. The floors were dirty in the lobby and in the halls of the floor we were staying. The rooms were clean.
June 22, 2014