Rated 4.1 out of 5 by 42
Rated 5.0 out of 5.0 by Smiling247 Relaxed & Rested
I came to Shamrock for a week to visit friends and family to get a break from work. This Hotel was such a nice place to come and relax after all the visiting. I felt rested every morning to start my day with the great breakfast! The staff was very friendly and the rooms were very clean. I got to enjoy the pool with my family several times. It was a nice place to get away & just relax.
September 23, 2013
Rated 5.0 out of 5.0 by Irish68 Comfortable and Quiet.
Newer Hotel, great staff. Room was very clean comfortable bed, good breakfast. We were traveling through and it was a good choice. We are making note of the location so we can stop again when traveling. There is not much choice for places to eat close by (we were there on a Sunday) Steakhouse was closed. the café and a Mexican restaurant were open.
September 15, 2013
Rated 4.0 out of 5.0 by Scarlet2 Last minute stay
We were traveling from Arizona and thought we would make it to OKC, but it had been a long day. Stopped in to see if there were any rooms available, they had a queen suite that we took. A bit pricey for the area, but under the circumstances, it was a pleasant night.
The room could use some updating but wasn't too bad. Breakfast was good and the staff were all very friendly and helpful. We had forgotten a couple of items that they were able to provide for us.
September 5, 2013
Rated 5.0 out of 5.0 by TravelChic Welcome, & have a good day.
From a welcoming smile at check in, to the have a good day at check out & everything in between, the staff here was very friendly and welcoming & the hotel was very clean. By far one of our best stays.
September 3, 2013
Rated 4.0 out of 5.0 by Joel29 Nice alternative to Amarillo
Good location to stay between Amarillo and OKC. Good inn.
September 1, 2013
Rated 4.0 out of 5.0 by Lsidon Good Experience
Good staff, good room, good rate. These made it a great stay.
August 31, 2013
Rated 3.0 out of 5.0 by rfg123 Average Stay
It's a new build HIEX, so most of it was what you'd expect and therefore average, neither exceptional nor a bad stay. For being a new build, it had a few cleanliness, maintenance and upkeep issues, otherwise for the location it's probably the best choice in town for overnight lodging.
August 11, 2013
Rated 5.0 out of 5.0 by LW53 peaceful
I have stayed here several times and really enjoy the hotel . The hotel staff are always friendly and very welcoming . The beds are very comfortable and the rooms are insulated well so there is no noise coming from the rooms next to you . Everything about this hotel makes for a peaceful night .
August 5, 2013
Rated 5.0 out of 5.0 by randybest1 very nice stay will stat there again soon
I enjoyed my stay I stayed there fpr 10 days and night's the service was top of the line and made my stay very nice evry time I have stayed in shamrock they have always made it fill like home for me my room and the hotel has always been very clean very nice place tostay
August 5, 2013
Rated 3.0 out of 5.0 by JLSMO Little things
Staff not friendly. Never welcomed us or smiled, only harped on the no smoking policy (which we found ironic because the room wasn't clean). It's the little things that can cost an establishment a good review.
August 1, 2013
Rated 5.0 out of 5.0 by MaryH41 Excellent Hotel
I really enjoyed my stay at the Holiday Inn Express in Shamrock Texas. The staff was very freindly and helpful. The rooms were very clean. By far the most comfortable bed I've slept on during this trip. I will definitely stay there again. The girls at the front desk were the friendlyest front desk people i have encountered on my trip.
July 30, 2013
Rated 4.0 out of 5.0 by pstokes105 Free Night
Was glad to be able to use my points to stay at the Holiday Inn in Shamrock. Probably nicest hotel in the big city and good location as well.
July 30, 2013
Rated 4.0 out of 5.0 by JC71500 Small town but great stop
We enjoyed our short stay, the room was clean and comfortable. My wife and granddaughter had the pool to themselves. The staff at the front desk was responsive a request. Stay here for a relaxing time.
July 9, 2013
Rated 5.0 out of 5.0 by ChefA Great Big Room and wonderful stay!
Excellent stay with all the amenities of home. Clean, spacious, nice employees, great breakfast, quiet, good business center and printer worked. Stayed on first floor and it was quiet and the lighting was excellent in the bathroom and the room. Nice kitchenette with lots of counter space. Great place, I wish all the hotels were designed this way with fans and AC. I would recommend!
July 6, 2013
Rated 2.0 out of 5.0 by KeepGoing Terrible experience!
The room was fine at this hotel, but the girl at the front desk was very rude and perfunctory. She literally sounded like she was reading off a instruction list. Although I made my reservation several days in advance and stated that I was traveling with a large dog, she acted like they were making a special exception for me because of the dog. She said they "usually" charged $1 per pound for large dogs, but in my case they would allow the dog for $30. The website said additional charge for the dog was $25, so I said that was what I would pay. Then she said if there was any "trouble" from the dog or if I smoked in my room (I don't smoke and had requested a non-smoking room in my reservation) each infraction would result in a $300 charge on my credit card. I felt like a criminal for needing a place to stay for the night. For a while I didn't know if they were going to let me stay there! ! And I am a Rewards Club member, which counted for absolutely nothing. I never felt comfortable at this hotel and ate breakfast at McDonalds across the street. I will never stay there again and advise everyone else to keep going to Amarillo or Elk City! Plus, this town is a run-down mess - creepy!
June 20, 2013
Rated 4.0 out of 5.0 by Mom12345 Rooms
This is a nice Holiday Inn Express, however they have a lot of oil field workers staying here during the weekdays and it can be hard to book a room. They do come in at all hours also. We had a room on the end and they used that door frequently. Otherwise it was a good stay and we will stay here again.
June 5, 2013
Rated 4.0 out of 5.0 by layla61 Fresh linen and comfortable mattress
The room was very clean and nice we were surprised to find this hotel in such a remote area and close to the interstate.
The shower was the best that we experienced during our trip. The room was clean and well arranged. The mattress was great and the linen fresh.
The restaurants are very limited. The breakfast is a lot of processed food and no real fruit.
The cost is high in consideration to other areas, but all in all we were satisfied.
April 19, 2013
Rated 1.0 out of 5.0 by JM17 Non-working shower and uncomfortable bed
We have stayed at several HIE and have been very happy at most all of them. This is the first one I have ever written a bad review about. The only things we wanted after a long day of travel was 1) a comfortable bed 2) a hot shower 3) internet acess 4) a good breakfast. Here is what we got 1) a very uncomfortable bed that needs replaced. It has 2 sunk in areas on each side and a big hump in the middle (not very comfortable), 2) a shower that the head would not stay on the pole so someone had to hold the shower head for the other person to take a shower (this is very unacceptable to me - btw, we have a video of this on our cell phone and showed it to the front desk) 3) VERY slow internet (it took a few hours to do what should have taken less than 30 minutes 4) The breakfast was fine. Here is my biggest problem with all of this. HIE statement says that if they cannot make you satisfied they will return that part of your stay. We used points which was a VERY excessive amount for this particular motel, (you can stay on the Riverwalk in San Antonio for the same amount). When I showed the front desk the video and told them of the other issues, they told me they would have April, the manager I assume, call me when she came in. I called back later when I still had not heard from her but was told she wasn't in yet and I was assured she would call me when she arrived. This has been 1 1/2 weeks ago and I still have not received a phone call. I am very disappointed and feel that I should be refunded at least half of the points we spent. I hope this reaches someone who can help me.
March 22, 2013
Rated 5.0 out of 5.0 by Handsome86 Room and general cleanliness
This is one of the cleanest rooms that I have stayed in for
several years. The beds were quite comfortable and the
bedding was very clean. In fact, the entire building was
well kept and the breakfast had many selections and was very good. I go to Shamrock fairly often and have stayed here once before. It will be my preference in the future.
March 8, 2013
Rated 4.0 out of 5.0 by tom44 rate too high
room was clean, breakfast was good, room was 30.00 more than Branson no newspaper
March 5, 2013
Rated 3.0 out of 5.0 by USAPatriot Overpriced and thin walls
The room was 20% higher than most other Holiday Inn Express' where we have stayed. The desk clerk was great but, while the room was clean (except the bathroom had a slight mildewy smell) and the bed comfortable, the walls were so thin we could actually hear the person next door snoring. We hardly got a wink of sleep and were very disappointed in this HIE.
February 18, 2013
Rated 5.0 out of 5.0 by Richard1965 Great staff - friendly & professional service
Quite possib ility the nicest staff of all the HI Express' that we have stayed in. Could serve as a customer service model for all your properties. Tell them we said so... :-)
February 13, 2013
Rated 2.0 out of 5.0 by TravelDad Everything About This Property was "Almost"...
Room was ALMOST clean, sheets were almost clean, bed was ALMOST comfortable - except for the giant lump in the middle that caused us to roll to the sides, bathroom was ALMOST clean and last but certainly not least...most of the breakfast was ALMOST edible but barely. The only not old and dried out was the prepackaged yogurt. This property is definitely not up to the standards that I've come to expect and I wouldn't stay there again when there are so many other choices in Shamrock. Holiday Inn should be ashamed of this place.
January 22, 2013
Rated 5.0 out of 5.0 by Ronstr Best hvac unit ever
In all my hotel stays over the last 50 years this was the most cooperative hvac unit ever. The thermostat on the wall controlled the unit perfectly and so I didn't have to roast or freeze or listen to a fan blowing all night long.
January 16, 2013
Rated 5.0 out of 5.0 by elpasobob nice experience
Pleasant facility (almost new), interesting town. Do see the restored Conoco Service Station featured in the animated movie "Cars".
Very friendly staff.
January 4, 2013
Rated 5.0 out of 5.0 by corvetteBob Excellent Serivce
Robert provides a good breakfast at 6AM when I leave to go to the job site. He is courteous, takes pride in what he serves, asks if everything is good, and has professional attitude.
December 12, 2012
Rated 3.0 out of 5.0 by Cubby2u Not many other options
Considering that there are not many places to stay along I-40 in the Texas Panhandle, this is not a bad choice. The hotel is clean and comfortable, but feels more representative of a cheaper chain. The satelite TV is very clear, but it is difficult to find stations easily. There is no hot water in the breakfast room so an attendent must take your oatmeal or tea into the kitchen to add water. Wifi doesn't always work well and there is no newspaper. The price is ridiculous for the area (but , to be fair, all the other Shamrock motels seem to overcharge as well.) On the plus side, the staff are all very pleasant and helpful, and there is a good restaurant within walking distance.
December 11, 2012
Rated 5.0 out of 5.0 by Bobert Check in was a pleasant experience
Very nice room. Excellent breakfast. Pool and hot tub were not available for this stay which was disappointing.
December 10, 2012
Rated 5.0 out of 5.0 by Baronesseast Hunters Weekend?
We stayed at the hotel at what seemed to be the night before hunting season. There were HUNDREDS of hunters at the hotel and it was pretty crazy. But still it was quiet and comfortable and staff was great and attentive.
November 21, 2012
Rated 1.0 out of 5.0 by Dutch55 Terrible stay
Only rooms left were suites, overpriced for stained carpet and furniture. Clerk would not let me use AARP discount (never had that happen before). Had to ask for complimentary water (Priority Club Member). Walls thin (heard coughing and sneezing next door-alot). Sounded like furniture moving upstairs. Hall carpet was dirty. Plastic mattress cover is awful, not much rest that night. Worst night ever at HIE.
October 31, 2012