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Rated 4.2 out of 5 by 78 reviewers.
Rated 5.0 out of 5.0 by Shamrock Nice place to stop. Sight seeing in the area was a plus. August 3, 2014
Rated 3.0 out of 5.0 by Hotel Dirty with bugs Staff was very friendly. Hotel beyound the lobby was very dirty. Third floor did not look like it had been vacuumed in awhile. Also there was a strange odor in the hallways on first and second floor. Found a couple of bugs in the room. The smoke detector started alarming at 330am with low battery beep. Staff tried to replace with another battery but still beeped. We gave up trying to sleep and got up. Breakfast was cold and not fresh. I did ask for some compensation because of the smoke alarm. The manager did reduce the rate. The staff tried to make our stay comfortable given what they had to work with. This hotel definitely needs managerial attention. August 2, 2014
Rated 5.0 out of 5.0 by friendly staff confortable beds I really enjoyed my stay at this holiday Inn Express. The staff was friendly and the beds were very comfortable. I would definitely recommend to make this a stop if you are traveling this way. July 31, 2014
Rated 5.0 out of 5.0 by Great Stay! My grandson and I were traveling back to our home in Tennessee. Over the years my wife and I have stayed in Shamrock and one stay at the Holiday Inn Express there convinced us to always stay there. This stay was as to be expected...OUTSTANDING! July 30, 2014
Rated 4.0 out of 5.0 by Irish Hospitality in Texas I have been staying at this Holiday Inn Express since it first opened about 6 years ago. It is convenience to the Interstate 40 and a sentimental journey down the old Route 66. Having grown up in Shamrock, Texas, this is my first choice of places to stay, to connect with friends and family. The Shamrock Holiday Inn Express provides all the comforts that you would associate with the IHG group, and the staff welcomes you with open arms. If your travel plans call for a drive through the Texas Panhandle, please consider a night or two at the Holiday Inn Express in Shamrock, Texas at the intersection of Highway 83 and I-40 - right behind the world famous U-Drop-Inn and Tower Station, as seen in the CARS movie. July 25, 2014
Rated 4.0 out of 5.0 by High School Reunion Breakfast room was very convenient for visiting with former classmates. Hotel is very clean. There is only one true ADA (mobility impaired) room. As many of the guests were seniors (some came for a 60-year reunion) this is inadequate. Bathrooms need towel bars. July 23, 2014
Rated 5.0 out of 5.0 by Kathy The hotel was nice. My only complaint was that the full breakfast was not available until 7 a.m. which is too late for many travelers. July 23, 2014
Rated 1.0 out of 5.0 by Bathroom not clean I was booked at the hotel by my company as I was in Wheeler on business. Upon arriving at 12:30 am I emptied my suitcase and hung everything up. I then went to use the bathroom and found that the toliet bowl rim hadn't been cleaned (toilet seat was up# It was disgusting. As it was 1:00 in the morning by now and I had to be up at 5:00 I cleaned the bathroom myself #carry clorox wipes with me. I travel every week). I advised the gentlemen at the desk in the morning even showed him the picture I took. I said to him I can only assume this is not what you want your hotel guests to see. He agreed and apoligized. I said to him as we both know this room was not cleaned please send someone up there to clean the bathroom. Upon return to my room at 5:30 it hadn't been cleaned. I spoke with another young lady and she said she would speak to the manager but yet no one ever spoke with me regarding this issue. The hotel is in deseperate need of updating. The rug and couch in my room had stains all over them. The hotel smells very musty. It really needs a good cleaning. I travel every week and usually stay at most Holiday Inn Express. This one was a great disappointment. July 17, 2014
Rated 5.0 out of 5.0 by Comfortable Stay Check in was so easy and the Front Desk was so nice they offered me information to go out to eat but I was too tired to go out but appreciated the offer. The room was so relaxing and the bed had very nice new pillows that made my bed so comfortable I slept like a rock. I will stop back there again if I'm back though that area. July 12, 2014
Rated 3.0 out of 5.0 by Good bed poor bathroom The room was not quite average for a Holiday Inn Express and all of the bathroom floor tiles were loose and moved when you walked on them. The lighting was not all that great. July 8, 2014
Rated 2.0 out of 5.0 by Keep going The laundry machines were down the front desk gave us wrong directions to laundry mat. The rooms were not cleaned hair in one of our rooms and a playboy magazine in our other room Breakfast - the jelly was hard the creamer had a bad taste left 2 of my family members sick The area is not nice not a lot of dining choices. This is the first and last time to stop in shamrock July 7, 2014
Rated 5.0 out of 5.0 by onthego247 I am always traveling and stay at many different hotels and brands and I must stay this stop made the top of my list for me to come back to! Everything was so clean from my room to breakfast! The staff offered me information to where the local places to dine at and then I relaxed in the nice hot tub!! Over slept because the beds were so comfortable! The entire stay felt like home! June 30, 2014
Rated 5.0 out of 5.0 by Return Guest I am a return guest and as always everything was so relaxing and clean! I was really pleased with all the upgrades with the new pillows and the 40in TV in my Suite. The new breakfast items that offered alternative healthier choices of fruit and oatmeal. Can't wait to return back to Shamrock, TX again because the staff is always so friendly and ready to meet my needs. June 30, 2014
Rated 5.0 out of 5.0 by Comfortable room at a great price We stayed at this Holiday Inn Express on our road -trip to New York. The hotel is conveniently located of I -40. The room and bathroom were clean and modern as was the general appearance of the hotel. June 25, 2014
Rated 4.0 out of 5.0 by okay it was okay. The floors were dirty in the lobby and in the halls of the floor we were staying. The rooms were clean. June 22, 2014
Rated 5.0 out of 5.0 by Good night sleep Stayed overnight while traveling. Clean, quiet and comfortable. June 19, 2014
Rated 4.0 out of 5.0 by Service We found the staff kind of lazy or perhaps uninterested or tired. We also stayed the next two nights at Holiday Inn Express. One outside of St Louis Missouri and then outside Erie Pennsylvania. The last night was BY FAR !!! the nicest, the building was lovely and the staff were exceptionally helpful!!!! They even had already prepared photocopies of directions to restaurants. Little things that made a difference such as wet-wipes to remove germs from the telephones all indicated a very well managed property. We would drive longer in a day to return to this location!!! June 8, 2014
Rated 5.0 out of 5.0 by Very good stopover Nice room, very clean, plenty of space between beds. Beds & pillows comfortable. Large bathroom with recessed shelves for the towels & was able to put our own bathroom totes on the shelves. No freezer section in the small refrigerator but they were able to put our ice packs in their freezer. Very good breakfast & ample selections. A bit more pricey than other hotels in the area but chose it because it was 100% non-smoking. April 3, 2014
Rated 3.0 out of 5.0 by good staff, but rooms need some attention the room was very clean, and comfortable. Room needs attention as the arm on the chair was torn,pillows were not good, they were all lumpy. The frame around the bathroom door was all broken. Carpet and room was very clean, and staff was very nice. Room was very spacious. March 28, 2014
Rated 5.0 out of 5.0 by Well Rested I came to Shamrock to visit family for a well needed vacation. This hotel was so clean, friendly, and really cared about my stay. Breakfast was hot and ready every morning and housekeepers respected my privacy when I had the do not disturb sign in the door. I felt like I left the hotel well rested. March 25, 2014
Rated 5.0 out of 5.0 by Excellent Service! Our company rented several rooms at Holiday Inn Express. We were very pleased with front desk clerk Mary Huante. She was polite , friendly and very helpful in assigning our rooms to our employees. She is a definitely an asset to your company. The rooms were clean and comfortable. The housekeeping staff were very friendly. We have used Holiday Inn Express several times in the past years and they have always been very helpful in accommodating our needs. We will definitely be staying at Holiday Inn Express of Shamrock in the near future. Thank you, Panhandle Recovery Services, LLC. March 19, 2014
Rated 5.0 out of 5.0 by Felt like home I recently stayed at the Holiday Inn at Shamrock TX for a job i had in wheeler and it was a very pleasant stay. When I checked in and the staff was very friendly and helpful also the rooms where clean and comfortable. When ever I'm back in that area I'll be sure to stay there again. February 27, 2014
Rated 5.0 out of 5.0 by Best Front Desk People All of the front desk people at the hotel are great. On my last one week stay they were sold out for two days in the middle of the week, they put me on the waiting list and were able to help with a room for the whole week. Keep up the good work. February 11, 2014
Rated 4.0 out of 5.0 by Helpful and Friendly Staff Vaughn Ann and Ruth were extremely helpful. We had to make a 'same day' reservation, returning from my wife's Mother's funeral in Oklahoma. We were offered a bereavement rate by these ladies which was very much appreciated by us. Upon our late arrival, we were immediately taken care of. Our room was convenient to our parking area. The room was clean, quiet and well-stocked for two weary travelers. We were treated like 'old friends' by the staff. We are very appreciative and will definitely be back when the opportunity presents itself. February 4, 2014
Rated 5.0 out of 5.0 by GREAT STAY By far the best Holiday Inn Express we have stayed in. A/C worked great. Very friendly staff. January 31, 2014
Rated 3.0 out of 5.0 by Pool closed Everything with the stay was nice, but picked the hotel for indoor pool and hot tub since it's winter, when we arrived it was closed for maintenance. January 5, 2014
Rated 3.0 out of 5.0 by Stay for wedding Staff was very attentive and accommodating. Bed was a bit hard for my taste by my wife liked it. Nice breakfast. January 1, 2014
Rated 5.0 out of 5.0 by Fantastic During our stay at the Holiday Inn Express in Shamrock Texas, we were extremely impressed by the rooms cleanliness and amenities. The continental breakfast also exceeded our expectations. The staff was very friendly, and made us feel like we were at home. We will definitely be staying there again next time we come through. December 18, 2013
Rated 3.0 out of 5.0 by Internet is slow If you have work to do from your room that requires internet, you shouldn't try to stay here. I go for work and have a difficult time navigating web pages due to the slow internet. November 25, 2013
Rated 5.0 out of 5.0 by Great Stay Everything was great, staff was wonderful, they were very accomidating to our needs. I will be returning to this hotel on my return trip. November 25, 2013
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