Rated 3.8 out of 5 by 24
Rated 2.0 out of 5.0 by lovemylife 不好的体验
December 3, 2013
Rated 4.0 out of 5.0 by IGYH Standarization of room amenities
Basically, I like this hotel very much except some little minor issues, if can be improved, it will be an added "PLUS" to the grading.
During my 5 nights stay, each time a housekeeper who keep my room, each time have different style.
For example, sometime, they don't display a new toothbrush, or another they don't replace a sanity bag, etc...
If possible, they should have a standard display of the amenties, excluding those being used. So that in any event, we need to use a new one, it's easily available.
Secondly, the room air-cond is being preset to a certain temperature due to winter period. Although there are wind from the outlet, but to me who is from a tropical climate country, felt it's very stuffy, feel very uncomfortable staying in the room. The temperature outside the corridor is perfect when I open my door to have some fresh air in, but I cant leave it open through out, it'll be very funny.
I suggest it should be set to normal over the year, as each guest will set to their comfortable temperature in their own room, therefore, this service is cater for all guess all around the world, which should be the way and not base on some other reasons.
Lastly, the noise from the air-cond outlet in my room was very noisy #rattling and vibration sound# as it has disturb my sleep.
Above is just my feedback for improvement to make it better as a continuous improvement. And hope in my next visit, the above will be improved as overall it's still a nice hotel to stay in.
November 21, 2013
Rated 3.0 out of 5.0 by farfalle 位置挺偏远
如果要去市中心活动，不推荐入住，太远了，不过离地铁站比较近. 服务还是不错，因为会员，没有担保也协助保留到23：00.前台check in /out也都很快！
November 17, 2013
Rated 5.0 out of 5.0 by ahao 物超所值
November 15, 2013
Rated 4.0 out of 5.0 by JacobJacob Good sleep and privacy experience
Good sleep and privacy experience, but the employee in the reception is not warm to the customer.
November 8, 2013
Rated 3.0 out of 5.0 by JYL502 need improvment
This is my 2nd time in a year stayed in this hotel mainly because it's close to my parents' house. The metro line 13 just opened a station next to the hotel. My room 817 is face the two major streets' junction and was very noisy day and night even with all windows closed. The room was clean and comfort, yet the bathroom towels were dis-colored and some were worn-out. The breakfast was simple but good enough for me. I had an non-smoking room and still can smell the smoke due to the property has all the smoking rooms on the upper floors and shared the same vents.( As I told by the front desk staff members)
I encountered an unpleasant experience on the 2nd night.
Here is what happened: Upon check-in on the 1st night, I gave 800RMB as a deposit of total of 2278 RMB of 5 days' staying. I told the front desk staff that I would give the remaining in later days. On the 2nd night I came back to the room and found I had been locked out. I was very up-set of the situation and demanded to speak to the manager. Mr. Jia, the manager on-duty handled the situation in a very professional way. However, the incident make me wonder, what is the guide line in term of the cash deposit? Means portion payment or total payment up front at the time of check-in? I need someone to clear that for me to avoid any future confusion . And is this the right practice to lock your customer out of the room in both legal and moral standard in terms of " short of the deposit"? BTW, I used my visa credit card to book the room and it should be in your system.
November 6, 2013
Rated 5.0 out of 5.0 by peterwuinhotai everything is good
Everything is good , nice staff, good hot breakfast, and price.
November 3, 2013
Rated 1.0 out of 5.0 by gracie1031 一次令人失望的体验
October 1, 2013