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Rated 3.7 out of 5 by 132 reviewers.
Rated 4.0 out of 5.0 by 酒店舒适 房间整洁干净,休闲舒适,早餐营养丰富,性价比较高。前台和早餐服务员服务一般,酒店位置较偏僻,打车较难,酒店有到地铁免费巴士。 November 7, 2013
Rated 5.0 out of 5.0 by usual Holiday Inn quality Hotel in quiet residential aerea. Has a shuttle bus to Metro Station. Taxi Driver had difficulty to find it. Breakfast from 6:30 on. Because we had to leave for the Airport early we didn't try it out. November 5, 2013
Rated 2.0 out of 5.0 by Not Very Good Hotel For a Holiday Inn Express, this is the worst hotel that I have stayed in for some 12 years. Breakfast is fair, not a good choice of food; but for Chinese it is ok. Hotel is 5 minute walk to Metro Station and other then that, there is nothing. There is a restaurant open in the hotel at not, but no food and staff do not speak English. Don't waste your time or money, not worth it. Heard humming all night and could not sleep well. I would not recommend this hotel and will not stay there again. November 2, 2013
Rated 5.0 out of 5.0 Calm location well designed room: you can put your computer on a desk; the TV which I don't to watch anyway is out of the way. Good clean bath room; clean towels; no smoking (and no sense that anyone has BEEN smoking); v helpful staff. A good stay. October 30, 2013
Rated 4.0 out of 5.0 很好的快捷酒店 酒店周围环境很好,在房间可以看到苏州河,吃过晚饭在河边散步感觉很好!位置很方便,酒店出门往右走路5,6分钟到地铁口,出门往左走路几分钟到一个大广场,吃饭很方便。 床很舒服,房间很干净。就是卫生间的设备有点简陋,没有挂钩,衣服不知道放哪,这点需要改进。 晚上值班的人少,好像才两个人,要个浴帽得自己去前台拿,说是人手不够。 早餐不是很丰富,但快捷酒店来说, 已经很不错了。 总之,性价比还是很高的酒店! October 28, 2013
Rated 4.0 out of 5.0 by Good hotel, but breakfast.... The hotel in overall is very good. Location convenient, just 10 minutes walk from Subway station, but breakfast was too chinese. Nothing more than bread, some fruits, a terrible coffee... October 26, 2013
Rated 4.0 out of 5.0 by 房间小但干净 交通没想象的方便,房间比较小,跟其他便利连锁酒店差不多,但还是很整洁的。前台服务挺好的,打电话咨询了好多次,态度还是很热情。反正感觉就是便捷连锁酒店的级别吧。 October 23, 2013
Rated 4.0 out of 5.0 by Good Stay Location is downtown, close to Suzhou River and only 3 kils away from Nanjing Road, the commercial area. Room is clean and bed is comfortable. Recommended, good for value. October 22, 2013
Rated 3.0 out of 5.0 by check in 和 check out 速度全球最慢 酒店虽然在市中心,但是门口是永远找不到出租车的,要走大概5分钟到大路上。房间有点小,但还算干净,很安静,早餐很一般。办理入住和退房手续的市场超级长,前台有四个柜位但无论有多少人在等候只有一到两个工作人员在招待。而且我不明白为什么办理的速度可以这么慢。 全球最慢,没有之一!退房的时候我还有幸看见一个男性营运经理和退房的女房客吵架,我不知道什么原因,但当众和顾客这样开骂相当没有风度。 October 19, 2013
Rated 4.0 out of 5.0 by 闹中取静的好地方! 闹中取静的好地方!在苏州河边,靠近地铁11号线隆德路站。难得的上海闹市中安静的地方。房间虽小但很整洁干净,基本功能全有。 October 16, 2013
Rated 4.0 out of 5.0 by 闹中取静的休息好地方 上海闹市中有这么一块安静的地方,十分难得。房间虽小但蛮干净,基本功能齐全。离地铁11号较近,的士较少。总体上还是挺值得! October 16, 2013
Rated 4.0 out of 5.0 by 对于优悦会会员礼遇需要提醒 最近几次入住,优悦会会员的welcome drink都是提醒了以后才给,是不是不询问就不给了?还是现在注册的会员太多不愿意给了? October 13, 2013
Rated 3.0 out of 5.0 Underground Parking & Staff The underground parking area is very dusty. Seems never cleaned. The staff has no much passion to guests. October 7, 2013
Rated 5.0 out of 5.0 by A good experience again! This is my 3rd (or 4th?) time staying in the Putur Holiday Inn Express. Yet, I am so glad that their team keep up the service standard! The room is clean and fresh, staff team is friendly and efficient.... It will be great if they could increase the variety of the breakfast. I will definitely stay here again during my next visit. October 7, 2013
Rated 5.0 out of 5.0 by Very Good you will have a sweet sleep,and you will feel comfortable everywhere. September 21, 2013
Rated 5.0 out of 5.0 by Comfortable enviroment and great service. you will have a sweet sleep,and you will feel comfortable everywhere. September 8, 2013
Rated 4.0 out of 5.0 by Comfortable bed and great service The room is comfortable and quiet,Parking is convenient,Improved breakfast has distinguishing feature very much,The hotel overall services in place, in a timely manner,Integral feeling is very good, is worth to recommend。Suzhou river scenery is good too,The Internet is convenient, speed very quickly。 September 8, 2013
Rated 2.0 out of 5.0 by Room smells of smoke I stayed in four Holiday Inn/ Express in my recent trip to China and US. All good except for this HIE. My room was non-smoking but it stank of smoke. I regret not asking for a room change - I was in a hurry to go out for an appointment and came back late and had a long flight the next morning. One staff was smoking in the staff room behind the front desk with the door open. There were anti-smoking posters/ courstesy reminders everywhere including the laundry but staff could smoke in the hotel? However, all the staff were friendly - disregarding the smoking. Breakfast is heavily Chinese style breakfast. September 1, 2013
Rated 4.0 out of 5.0 by 环境不错的酒店 住过很多次这个酒店了,感觉环境非常好,比较幽静,在河边上,人不是非常多,非常安静。蛮喜欢这家的,房间也比较干净,只是没有无线上网,有些房间连CMCC也找不到,房也蛮舒服的。还是一家性价比非常不错的快捷酒店。 August 16, 2013
Rated 2.0 out of 5.0 by 肯定不会再来了 作为商旅客人有几点不便: 1)打车很不方便,叫车的话往往得等很久;回酒店的话,绝大多数司机都不认识; 2)上网不方便,房间没有wifi,网线也不够长,网速也很慢。 3)员工服务水平很一般,上次来入住和客人吵架的经理这回是不在了,其他员工回答问题能力较差。 4)无法识别优悦会会籍,没有提前准备房卡。 总之,不推荐其他商旅客人入住。 August 16, 2013
Rated 2.0 out of 5.0 by 一次恶心的入住体验 帮朋友预定了8月1日-5日入住,8月1日当天check in之后,发现房间地板上居然有一个已拆封的避孕套包装,前往前台要求换房。由于朋友从国外回来,因此行李比较多,加之赶着出去办事,便让前台帮忙将原房间的行李搬至新换的房间。 当天晚上回到酒店之后,前往前台拿新房间的门卡,打开之后发现行李不在房间,又返回前台询问,结果酒店居然将行李搬至另一个房间,只得再次换房。 整个过程,无任何工作人员致歉,住过这么多IHG旗下的酒店,第一次遇到这样的情况。 August 11, 2013
Rated 4.0 out of 5.0 by Nice One! We stayed for a week and had a really good, all-round experience. The hotel is clean, good quality shower heads and none of the stale smoke smells like some others we've stayed in. Brand new carpets (6th floor - not sure about the rest) and a very nice location. July 25, 2013
Rated 4.0 out of 5.0 by Nice environment and overall good service The hotel is located in a quiet and green neighborhood, facing river and a lot of green lush. Reasonable distance to shopping mall, eating place and the subway station. Service is overall ok. I reserved a non-smoking room but the room smelled of smok when I got it, probably because the previous guest smoked. The hotel did some treatment of the room after I complained and it somehow worked. Not so many taxis come by, but the hotel always managed to get one, just need a little bit patience. June 10, 2013
Rated 3.0 out of 5.0 房间布局不够温暖,早餐不好 酒店地理位置不错,旁边的景色很好,苏州河在旁边,但是房间布局较差,空的位置很多,不够饱满。另外,早餐是相当的不好,一个是座位像大学饭堂,菜品等真是不怎么样,需要提高 June 2, 2013
Rated 5.0 out of 5.0 by what a surprise this is my first time staying in holiday inns, my friend just told me it's a place worth to try without specifying what make it different from other hotel. Good feeling start when check in, although there are quite a crowd there, staff are performing professionally and effectively. When i enter the room, it's clean and one important thing is that the room temperature is under good control, that is crucial for good sleep as a frequent traveller! May 30, 2013
Rated 4.0 out of 5.0 by 房间总体而言很舒适,但硬件需维护 从11年开始住这家店,长的时候一两月,短的时候一两天,住习惯了。每次入住前台都能给安排河景的房间,很安静,总体而言是舒适的。但是该店的硬件应该加强了,这周六入住的时候发现房间淋浴的水较小,让维修上来看竟然让坚持一下。。。过一会儿又说待会儿来等到晚九点也没来,最后只能换房间。换的房间水压也不大但也能将就,可台灯不亮,廊灯又响个不停,空调声音也大,有些郁闷。其实这些问题以前也遇到过,并不是偶然现象,硬件该换的给换了。。 May 28, 2013
Rated 4.0 out of 5.0 by Service Very rude hotel service. Despite we made a reservation for 3 persons we get room with one kingbed, they want us to extra pay for another bed. Receptionist and manager told us that we pay for room not for beds so "in one kingbed room may be over 5 persons". May 20, 2013
Rated 5.0 out of 5.0 Clean and Neat Hotel This is a excellent hotel for money. It is simple but very clean and well maintained hotel. The staff are very friendly and provide excellent service. Taxi is not easy to get in the front of the hotel. But the staff will help you to call a taxi for you or provide helpful guideline for other alternative transportation such as subway or you can walk 5 minutes to access a taxi more easier. May 10, 2013
Rated 4.0 out of 5.0 by Very decent hotel in quiet location Nice and efficient room, outstanding bed and bedding. Breakfast adequate but not great. The location can be a bit of a challenge to get taxis. April 28, 2013
Rated 4.0 out of 5.0 Simple and relax It provided clean room, good environment, free internet, self -laundry service and reasonable price. Only Breakfast is no too much choice. April 15, 2013
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