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Rated 3.5 out of 5 by 144 reviewers.
Rated 4.0 out of 5.0 by 房間乾淨,服務待加強。 位置離五角場商場近,週邊有便利商店,早餐較無變化,整體來說還算OK,較適合短期商務旅客;長期住宿旅客可能要有早餐吃膩或是洗衣服不方便的準備。 November 3, 2014
Rated 4.0 out of 5.0 服务一流,硬件有待改进 由于当天预定的房间,去酒店登记也已经很晚了,前台告知已经只有一间房间了,都没办法调剂,总体来说酒店的环境不错,床也比较舒服,服务员态度很好,洗发水太差,早餐太单一了 October 30, 2014
Rated 5.0 out of 5.0 by 非常满意 前台服务优良,客房整洁,床铺舒适,房间面积宽敞,早餐品种齐全,宽带连接正常,速度快,商务中心效率快,员工微笑服务 October 28, 2014
Rated 4.0 out of 5.0 area of improve It was around 00:00am on 19th. My husband can I came back from night snack. We asked the front desk where is the internal elevator that we can take to the basement parking. The response is a bit slow and cold. May be it is too late in the evening. but, that's really effect my impression from the previous experience of my stay in Express brand. October 22, 2014
Rated 3.0 out of 5.0 by 除了地理位置不错,其他都不值一提 酒店位置没的说,离五角场商圈很近,酒店对面有很多饭店和大润发超市,所以吃饭逛街都挺方便。只是不知道是房间年数久了,还是管理上的问题,设施都很陈旧,而且显得脏脏的,卫生间淋浴出水量很小,床品也一般。 October 16, 2014
Rated 5.0 out of 5.0 总体不错 地理位置便捷。洲际一直是我比较心仪的品牌,希望再接再励。一直适合休闲,商务出行的酒店。性价比较高。希望再多开几家,方便我们出行。 October 14, 2014
Rated 4.0 out of 5.0 by 良好的服务但设施略显陈旧 入住快捷,前台接待及时入住并推荐入住含有大小床的家庭房。 但是入住的房间的写字桌破损严重,然后房间空气不对流,闷,空调因为无法启动,感觉闷热,联络前台后及时提供了电扇。 客房的枕头不太舒服,枕套也很陈旧,有二个枕套都有若干破洞,看标签已经是用了很久的枕套了 早餐品种保持一贯的智选的水准,清洁收拾桌子都很迅速。 感觉五角场智选的服务是不错的,就是有些设施略显陈旧,应该适当更换。 October 10, 2014
Rated 1.0 out of 5.0 by 陈旧的设施,布满污渍的床品 一直觉得IHG旗下的智选系列酒店会比如家汉庭更懂得旅行者需要什么,但这家让我大失所望。房间和设施陈旧不堪,床品布满污渍甚至还有血迹。显然酒店并没有对清洗后送回的床品进行检查确认。亲眼看到干净带浆的床单展开后有明显污迹。被芯上还有巴掌大的血迹。床垫也很旧,吱呀作响。 October 9, 2014
Rated 4.0 out of 5.0 by 关于牙具的一点意见 酒店提供的牙具包含了一把牙刷和一管牙膏,对于连续多日住宿的宾客来说,后面几日补充的牙具其实只要补充牙膏就行了,每次房间补充的牙具都是牙刷和牙膏一体包装的牙具,其实对于一般的客人,牙刷不必每日换新,每次客房服务补充的牙具中的牙刷其实都浪费掉了.建议对于连续住宿多日的客人,可以征求客人的意见,是否可以在入住的后面几日只提供牙膏,这样也节省一点资源,也降低了酒店的成本. October 3, 2014
Rated 3.0 out of 5.0 符合期望 希望可以认真打扫房间, 上网速度很快, 入住当晚没找到酒店, 给前台打电话, 指示错误, 再打过去一直没人接, 很不愉快, 房间床单有血迹…… 希望以后可以认真打扫 September 29, 2014
Rated 5.0 out of 5.0 by 整体很好,性价比高 整体很好、性价比高、整洁、舒适、早餐不错、交通方便、服务周到、热情 、互联网速稳定、安全、房间明亮宽赏 September 27, 2014
Rated 3.0 out of 5.0 by Comfortable pillows and bed Good pillows and bed, as always for Holiday Inn. Wifi connection is slow. The metro is 10 minutes walk. Poor breakfast (For foreigners). Rude receptionist on check in, other day different people were nice. Convenience stores nearby (Familymart and 7-11). Also, I used the "DO NOT DISTURB" card, but still the housekeeping knocked on the door, I didn't open, so she called on the room telephone, waking me up again, asking me what time do I want to her to clean the room #This happened twice on two consecutive mornings ! # September 26, 2014
Rated 4.0 out of 5.0 by 床铺shufu 床铺舒服 服务一般 早餐一般 服务人员态度一般 房间设施比较老 希望能在硬件和服务上面再提高 住过其他地方的智选总体比这个要好 可能每个城市不一样 September 25, 2014
Rated 4.0 out of 5.0 by 安靜舒適 整體感覺不錯, 前台服務人員也非常親切就是地點不大好找, 連出租車司機也不熟. 若是能在臨黃興路上豎立個招牌應該會好些. September 22, 2014
Rated 2.0 out of 5.0 by 非常一般 早餐一直非常糟糕。食品品质差、服务差、品种少。 床上用品清洁度差。 客房中的设施维护不及时、清洁度差。 电视信号差。 优点是: 地理位置还可以。 客房设计很合理、安静。 床垫舒服。 September 17, 2014
Rated 4.0 out of 5.0 by 位置不错,总体一般 位置比较好,离工作地点近 房间设施比较陈旧, 早餐没有什么可吃的 枕头被子好像不太干净, 也可能是太旧的原因. September 16, 2014
Rated 5.0 out of 5.0 by 舒适 关键是舒适。环境很好。交通还算方便。但是有点建议:房间最好配空调被,还有就是希望有Wi-Fi,带着Mac的旅客怎么上网呢。 September 16, 2014
Rated 3.0 out of 5.0 by 可以更好 基于刚才提出过的意见,我认为酒店作为我心中最好的平价酒店,在一些细节上应该更领先于业界其他同级酒店,牢牢稳固本品牌的地位与影响力。尤其是非常希望酒店对于客房设施的维护应该更好,清洁客房的服务也必须提高,谢谢。 September 5, 2014
Rated 3.0 out of 5.0 by Good quality All around the hotel have a good quality. Stuff are friendly, it's clean and well organized. September 3, 2014
Rated 3.0 out of 5.0 by 性价比低 相比深圳的智选,体验度差了很多,前台接待无微笑,态度生硬,回答问题无耐心。浴帽要电话让服务员送才有。浴巾看上去也不干净。更可笑的是服务员说地垫不是天天换,只要不脏就不换。 September 1, 2014
Rated 4.0 out of 5.0 by 床铺舒适,服务一流 床铺舒适,服务一流,早餐也很不错!就是离地铁有些远,能否提供往返地铁的班车,还有浴室能否提供更好的洗漱、洗发用品 August 21, 2014
Rated 5.0 out of 5.0 床铺舒适,服务一流 预定的时候因为牵涉到折扣活动系统出了状况,客服很好的解决了,官网预定系统有待改进,入住体验非常好,会员可以延期到2点退房。 August 20, 2014
Rated 4.0 out of 5.0 by 床铺舒适,服务尚可 1、酒店大厅的味道太浓(香味)。 2、酒店的早餐没有啥选择。 3、枕头不错。 4、周边交通还可以。 5、房间的设施希望能经常更新。 August 19, 2014
Rated 3.0 out of 5.0 by Worst condition I've seen in this chain. I am a Gold Member. But I was not greeted as one. I stayed at this chain often. This is by far the worst stay. The table top condition is extremely bad. The surface of the table faded and peeling about 80%. The bathroom floor edges are thirty. The carpet wasn't vacuum when I arrived. Dirt can be seen everywhere around the sofa area. August 18, 2014
Rated 2.0 out of 5.0 by 一早上被敲醒三次,吐血啊 一觉睡到6点多,被一阵急促的敲门声吵醒,纠结了半天去开门,没人 接着,7点到8点不到,两次开门进来,一次一开门就关门,另一次,开了门还看了下里面,发现有人,立马“不好意思……”的退出去 第一次入住这家店,想说貌似还蛮新的酒店,各方面硬件也看上去不错,但着实被这个服务人员的‘热情’服务给吓到了。。。 August 13, 2014
Rated 4.0 out of 5.0 床铺舒适 被褥不潮,很舒服,上海的天气是潮湿的,但是被褥不潮,住的很舒服,但是被褥看上去不是很新,有污渍,会影响客人的第一印象,建议改善 August 5, 2014
Rated 5.0 out of 5.0 by 性价比很高的五角场黄兴路区域酒店 性价比高的酒店,房价值得推荐,酒店服务人员耐心细致。酒店对面有大润发超市很方便,而且还有几个港式餐厅,比如屋企汤馆等味道都不错。 July 29, 2014
Rated 5.0 out of 5.0 床铺舒适,服务一流 环境不错。服务周全,态度好。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。 July 28, 2014
Rated 3.0 out of 5.0 系统有问题,官网预订成功后无法入住 系统有问题,官网预订成功后无法入住,三间房六个人等了一个多小时 ,酒店人员不知道怎么解决,直到等到经理来才让入住。另外在个人的会员界面上,至今入住的标志没有点亮 July 25, 2014
Rated 3.0 out of 5.0 by 最差劲的前台接待,没有之一! 月初第一次入住过上海站的酒店,当时前台的接待给人的感觉很好,很有礼貌,房间内的非常整洁、干净,当时觉得入住这里是一个非常明智的选择。 月中的时候,抱着同样的心里,我预定了五角场的酒店,还以为会与之前一样,没想到。。。入住的时间是下午三点多,一个黑胖的女前台告诉我,需要等待一小时,说是房间没有打扫,二个选择:要么等一小时,要么就住没有打扫的房间。我是提前两天就预定好了的啊!询问原因,讲不明白,告诉我不信问经理,方正没有房间。她自己打了个电话,出来一男子,两人用上海话交流也听不懂,2分钟之后,房间有了,扔过来房卡,没有告知早餐时间,没有礼貌的道歉,没有一丝微笑。房间很差,电视很小,空调没有冷气。。。 为什么同是一个品牌的酒店差距会这么大呢?开业时间长,装修陈旧我能理解,为什么服务态度那么的差?没有统一的培训吗?笑一下会死吗? 总之,五角场店不会在住第二次。 July 19, 2014
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