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Rated 3.8 out of 5 by 76 reviewers.
Rated 5.0 out of 5.0 excellent hotel great hotel, great room and good breakfast, like it May 15, 2013
Rated 4.0 out of 5.0 by Nice hotel but location not so preferable The hotel is situated near the train station, may be a little bit noisy if you keep the windows open, and the environment surrounding the hotel isn't that good either. It's a long walk to the subway station if you don't have a car. May 10, 2013
Rated 4.0 out of 5.0 by Comfortable bed but staff need more training Overall comfort (bed and bathroom) is within the expectation of the Holiday Inn Express brand. Recognition was not given to Platinum Ambassador and the upgrade was only offerred when I asked for it by saying I am a platinum ambassador. Check in staff was a female and she really needs more training on what good customer service means. Moreover, a smile could do wonders. Check out staff was a male and he was fairly helpful and thanked me for staying there. April 29, 2013
Rated 3.0 out of 5.0 by 上海北方智选假日酒店 酒店地理位置还可以,电梯速度挺快,很满意。 还有洗衣间,可以缓解出差没地方洗衣店问题,可是洗衣币还是有点贵。 虽然有早餐,但少了外国人的早餐及样式不多。 少来国外的早餐,就有点可惜。 April 29, 2013
Rated 4.0 out of 5.0 Value for money What else could I ask for at this price, room nice and clean, staff are very friendly and quite helpful. It would be perfect if they could have easier access to taxi, not only in the morning but also during the afternoon. There could also be slight improvement on the quality of the breakfast. April 25, 2013
Rated 5.0 out of 5.0 by Good service and relax me For best hardware, and the room very cleanliness. and the style of decoration is very fashion, I like them. especial the simple dinner, very delicious. Thank you for your service. April 24, 2013
Rated 4.0 out of 5.0 by Good Stay! Location is perfect, it's close to the Shanghai Long-Distance Bus Station, Shanghai Train Station & metro line. Reception Desk Zoe & Kevin were very helpful & courteous. Stayed in a non-smoking room, spacious, cleaned daily, nice shower and the air-conditioning was good. Bed was very comfy with 2 firm & 2 soft pillows, all the usual hotel amenities like kettle, safe deposit box and etc were present. Complimentary internet access, wifi & in-room lan cable had good signal throughout the hotel. Complimentary buffet breakfast was acceptable. The restaurant environment was nice and cozy, and staff were all helpful and attentive. Its definately good value for the money you pay. April 22, 2013
Rated 4.0 out of 5.0 by location is ok but the room conditon is bad location is ok but the room conditon is not very good, such as the table and chair looks very dirty, I have stay there twice, but very unfortunatly both of these two pieriod the room condition were bad, maybe beacouse of the hotel is a little old. breakfast is just so so,can not provide more choice.Front desk staff was helpful. and C/O time is 14:00, it is very great for me . April 22, 2013
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