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Rated 3.9 out of 5 by 444 reviewers.
Rated 4.0 out of 5.0 by 性价比很好的一天 酒店的前台check in,给人很温馨的感觉,服务人员非常和善的对于问题给予解答 酒店的电梯等设施,有些残旧,部分扶手有松脱的迹象,这应该予以及时维修 客房的走廊光线不够温暖,看上去有些冷淡的感觉,这一点有点不如其他HIX酒店。 客房的卫生情况还是相当不错的,几十在卫生间以及客房内的角落,没有发现毛发等,卫浴设施的水渍也没有残留,看得出来,卫生工作做的很不错。 早餐,由于这个HIX酒店旅行团众多,早餐的品种虽然不是很丰富,但是好在补充还是比较及时,基本的餐点还是齐全,例如炒饭、炒面、面包与芝士,饮料品种略少。 总的来说,还是一次非常不错的入住, September 11, 2013
Rated 4.0 out of 5.0 by Better facility than HI in Shanghai, but the air-condition was really poor Room is clean and bathroom is okay. Breakfast needs to be improved. The worst thing is the air conditional, which was really smelly, which disappointed me. September 11, 2013
Rated 5.0 out of 5.0 by good hotel i like this hotel because good price and good location. September 10, 2013
Rated 4.0 out of 5.0 by Valued room quite a valued room in a acceptable price and the bed is very comfortable as usual September 10, 2013
Rated 4.0 out of 5.0 by Convenient location I have stayed at this place a few times, mostly for its convenience, since it sits right next to the Shanghai railway station and Shanghai Coach station, and it's a few minutes' walk to the subway. Free internet is a plus - if your computer doesn't have LAN port, you can borrow a wireless router for free - great convenience for people with only an iPad. Typical HolidayInn setup - no surprise, and quite cost-effective. September 9, 2013
Rated 4.0 out of 5.0 by convenience and good price this hotel is near the train station and the price is inexpensive. September 5, 2013
Rated 4.0 out of 5.0 by Ok Ok------- 价格低•••••••• •••••••• ••••••• 交通不方便•••••••• •••••••• September 2, 2013
Rated 4.0 out of 5.0 性价比极高的一家酒店 地理位置不错,在上海火车站旁边。地铁线路也很丰富。 性价比极高的一家酒店,非常喜欢,有机会还会再去。 September 1, 2013
Rated 5.0 out of 5.0 by very good hotel mang times here very good will come again I prefer to stay here when I am in SH August 20, 2013
Rated 5.0 out of 5.0 by 酒店很不错 酒店的服务早餐环境各方面都很好,房间很宽敞,入住体验很好,后来想想,升级了套房,看了下,还是相当的好的。早餐很丰盛,一贯的高品质。不过房间的网络还得优化吧,经常性网页无法打开 August 20, 2013
Rated 4.0 out of 5.0 by big room, clean room, comfortable It was great staying there. big room, nice room, comfortable room.. bed is big but its too soft...=x if could be harder alittle more for all the beds it would be best... =) as for those who are looking for WIFI in the room.. only near toilet area or lobby the signal would be strong else it must depends the level. apparently the levels i tried only near toilets or in the toilet den could be able to get connected. as for the cable-lan, its not those super fast kind but still can do normal surfing.. =) Location not near to any shopping area except spectacles shops and railway station... its easy for you to travel to other cities... overall its value for money lastly breakfast is fine for me and partner.. food are really very chinese style. very little western.. however dont expect too much on it.. simple breakfast that could fill up your stomach =) August 19, 2013
Rated 4.0 out of 5.0 by Simple hotel with most of the things you need Have stayed in this hotel for quite some time and have no major issues. Would like to take this opportunity to recognise an individual (housekeeping) who takes care of 16th floor (I think identified by the name of Ms Wu) - who has exceeded expectations as compared to most of other customer facing staff of the hotel. This person has great smile at all times and she not only makes guests feel welcome but is also attentive to the needs of hotel guests. Very attentive person to requests for certain toiletries, drinking water, etc. She certainly housekeeps the room and maintains cleanliness of the room to a high standard. I think she deserves recognition from hotel management. In terms of breakfast, some improvement is really needed (from the kitchen side). Boiled eggs are oily in the outside, fried vegetables are extremely oily and sometimes overcooked. Staff seemed to be quite good in terms of cleaning tables to let other guests dine and should also be recognised for their quick response. Overall a good hotel with basic needs met to Holiday Inn Express standard. August 10, 2013
Rated 2.0 out of 5.0 by It's raining inside? They seems to have water problem inside the hotel. On my floor, they had blankets on the flood to collect water from the carpet. I had to change room because the first one smelled moisture, but the girl at the fromt desck wouldn't change it. I had to come back and ask another clerk, he moved me without problem the second time. The new room was just the same. The breakfast was "ok". The proximity of the metro and China Mobile is usefull. People on the street helped me get there. Overall, not the best HIE in Shanghai. Maybe it was just a bad day. August 9, 2013
Rated 4.0 out of 5.0 by Very helpful staff.....good value good location near Shanghai railway Station and Metro 1, 3 and 4.....Wendy and others at the front desk were really helpful...always willing to translate messages to help me get where I was going....good value...the room was not expensive...the exterior windows need washing.... August 2, 2013
Rated 4.0 out of 5.0 by some room have damp smell Some rooms have a damp smell need improve air con adjustment function August 1, 2013
Rated 4.0 out of 5.0 by Breakfast poor, staff and hotel excellent The hotel is amazingly clean and the staff are quick to respond to a need in the room. They clean and vacuum the rooms and always leave it looking nice. Location, it is right near the train station but you don't hear the noise and rooms are quiet, Metro is a ten minute walk but very easy to walk to. My complaint, the breakfast is not clean. Please fully wash eggs before cooking, especially in the wake of the bird flu. Luckily McDonald's is very close, and the Internet is fast. July 25, 2013
Rated 2.0 out of 5.0 by Noice and cool service! Front desk really bad, I never see any one eye --- no one face to me any time........breakfast ? too much people and noice to eat ! July 23, 2013
Rated 5.0 out of 5.0 by Almost perfect The room is spacious, and with free Internet service. My IHG membership enjoyed a free welcome drink (although it is just a can of soda). If anything missing, would be a refrigerator. As the hotel is not near a convenient store, it is difficult if you want to enjoy a cold drink from the fridge on a hot Shanghai summer evening. Location wise it isn't near a subway stop, about 10 minute walk. July 11, 2013
Rated 1.0 out of 5.0 by the worst experience I've been a member of IHG for years and stayed at various brands of hotel. To be honest, it's the worst experience I've ever had. 1. no shower gel or soap in bathroom. 2. the house keeping tried to break into room in the morning when I was sleeping. 3. televison had color cast badly, poor TV set. July 9, 2013
Rated 5.0 out of 5.0 离高铁,火车站,地铁均很近 离高铁,火车站,地铁均很近;非常适合需要乘坐早班高铁的。 长途客运站也近在咫尺。出行很方便。价格适中。虽然靠近火车站,不过双层玻璃,隔音不错。住了几回。 July 5, 2013
Rated 5.0 out of 5.0 by Very comfortable bed and powerful shower It is always my first choice to live in Shanghai Holiday Inn Express when I travel in Shanghai. I always recommend it to my friends and my clients. July 2, 2013
Rated 5.0 out of 5.0 by 交通便利,服务良好 酒店就在上海火车站北广场,交通非常便利,周边吃饭、购物十分方便。酒店服务良好,前台服务人员充足,办理入住、退房及时。 June 18, 2013
Rated 5.0 out of 5.0 by Excellent stay ,courteous staffs I had an excellent stay at this hotel, with very friendly, courteous staffs at the reception and hotel services crews. The room is very clean, comfortable and allow me to have a very good rest . If local newspaper can be providede to the room, it will be excellent ! The breakfast serving staffs are helpful and the breakfast areas is very clean and nice. If the variety of of foods need some improvement, as the fried noodle served are hard and tough to eat. Overall, it is nice home for traveller . June 12, 2013
Rated 4.0 out of 5.0 by Great Value This hotel is in a great location. The staff have good English and seem always willing to help. The breakfast is awful, but go to Starbucks and get over it as the hotel is extremely good value. The rooms could do with a lick of paint as they are showing wear. June 10, 2013
Rated 5.0 out of 5.0 by Overall, excellent Ridiculously large room with nice amenities. Excellent breakfast options (though ending at 9:30 in the morning is too early for a night owl like me). Decently speedy internet with pretty good WiFi coverage from my room. Friendly hotel staff, except for one annoyed person who came up to my room because I was dumb and couldn't figure out how to unstop the sink. Convenient location relative to train station and subways. June 4, 2013
Rated 4.0 out of 5.0 by Comfortable room and friendly staff We enjoyed staying at this hotel as it was comfortable and the staff were friendly and helpful. The breakfast was less than average and in fact much worse than in your property in Hong Kong. The staff did not know that the metro station was only 10 mins walk from the hotel which was surprising. June 4, 2013
Rated 4.0 out of 5.0 by Good Location & Service Hotel has good location , can access easily to public transport. Staff's service are good. Hotel room is comfortable and clean and reasonable price. The last, it i s very valuable hotel. Strongly recommended. June 2, 2013
Rated 3.0 out of 5.0 by All good except staff service and knowledge of english As it is Express Hotel, though Staff Services are not desirable but it should be comfortable.. While checking in no information about break fast was provided.. Guest Room complimentary items are not adequate. May 26, 2013
Rated 5.0 out of 5.0 by all benefits to Platinum You will have benefits as follows: Always room upgrade to suit Welcome gift May 22, 2013
Rated 4.0 out of 5.0 by Solid choise, great value I have visited Shanghai several times during the past few years, and always seem to return to Holiday Inn Express Shanghai Zhabei. The rooms are well equipped and spacious. The beds are really good. Free internet in all rooms, breakfast always included in price, laundry service and DIY laundry room (buy a token for this from the vending machine in the lobby) available. Cleaning staff do their work splendidly. Really cheap compared to other hotels in Shanghai. There is a lot to like about this hotel! The breakfast is not anything special. The Chinese food seems to be a bit better, but western food is mostly toast, cornflakes and coffee. The cornflakes were somehow spoiled during my last stay, so then it was only toast and coffee. The location is good. It's quite close to the city center and just next to Shanghai Railway station. The subway lines 1,3 and 4 are close, but still a good 10-15 minutes walking distance from the hotel. Around the railway station the atmosphere is a little dodgy, but still it felt safe to walk there at all times of day. If you are looking for new eye glasses, the international Eye Glass City (dozens of eye glass shops) is located just 20 meters from the hotel. A small 24 h convenience store and some fast food restaurants are nearby in case you get hungry later in the evening. It's easy to get a taxi in Shanghai. If you want to be sure to get a proper taxi, ask the hotel to ring one to pick you up. The hotel staff are really very helpful in all situations, and I recommend asking them for advice. Always be sure to have the hotels name written in Chinese and the phone number of the front desk with you. You will need these so that taxi drivers can take you to the hotel. If you are a light sleeper, it will be a good idea to ask for a room not facing the railways. May 20, 2013
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