Rated 3.0 out of 5.0 by Rockies81 Average hotel at a convenient location
This is a rather average hotel with no particular pros to stress except for the location. I don't know about the normal situation, but at least the night I was checked in, the wireless internet, the TV and the old printer in the business center were all down. The hotel is next to the North Square of the main train station (not the modern fancy Hongqiao Station which hubs the express trains) and the main bus terminal. There are three metro lines and at least 20 bus lines that go to every corner of the city. In the mean while, it is certainly one of the messiest area in the city because of the huge traffic around the these transportation hubs. Good for travelers on budget who just want a place to lie down at, but if you want something more fancy, go deeper into the city.
January 8, 2013
Rated 1.0 out of 5.0 by Werner123 not Holiday Inn standard
Parking is extremely limited and bad, almost impossible. It is hard to stand the sewer smell and after four room changes and an upgrade to a suite the hotel manager recommended leaving the windows open. Quite an unpleasant experience in December. Staff tried to be very helpful but it is impossible to solve this problem. Hotel should be downgraded to 3 stars and is currently below Motel6 standards. Of the four rooms two were not cleaned correctly and if you have short hair and you find long black hairs in the shower......???
If you are not totally on a budget you should look for a different place. The area is very limited on restaurants and is also not considered the safest place at night time.
December 22, 2012
Rated 5.0 out of 5.0 by Zaragozano Clean, Comfortable and Affordable
Good location, and staffs are both knowledgeable and helpful.
December 18, 2012
Rated 4.0 out of 5.0 by Rickw501 Nice Hotel near Railway Station
Good location for taking train around. inexpensive and affordable.
convenience to take train around.
December 16, 2012
Rated 1.0 out of 5.0 在寒冷的冬天里入住，热水不热！！！！！真是难忘的体验！！！
2，工程部或HSKP因该每天统计不可以提供正常热水供应的ROOM LIST.提醒FO 员工不可以卖给客人。
December 15, 2012
Rated 4.0 out of 5.0
by Sherry022 总体来说良好的酒店，细节方面做的还不够
December 8, 2012
Rated 4.0 out of 5.0 by Diux Room accommodations
Overall it would have been excellent, except for the fact they forgot to provide the extra bed requested.
November 27, 2012
Rated 4.0 out of 5.0 by clouddba 位置不错，没有噪音，早餐没有
November 24, 2012
Rated 4.0 out of 5.0 by Joontour Excellent Value
I spent 9 days in this hotel, the value was excellent. The rooms were ok, staff quite helpfull, location a bit far away, if you use the underground. Regarding what you spend and what you get: excellent value!
November 18, 2012
Rated 4.0 out of 5.0 by hphkemployee Terrible Phone Survey
I received a phone call around 4pm on a weekday 4 days after my departure from the hotel. After I repeated told the survey agent girl that I am in the middle of a meeting and cannot take the survey, the girl ignored me and insisted that I take the few minutes phone survey. Of course I had to hang up in frustration.
This is a poor sample of customer care, why the survey is more important than the customer who is in the middle of a business meeting?
Overall the hotel was good, which I have recommended to several friends and colleagues already, but the survey is terrible and I am disappointed at holiday inn's operation team.
November 10, 2012
Rated 2.0 out of 5.0 by isterick68 excellent service , the hotel is old and dirty
i am a holiday inn member , all holiday hotels very nice , but specially this one its old and dirty but i meen dirty in the sence of old
staff excellent service i suggest to make over every thing.
look not a holiday inn
November 8, 2012
Rated 3.0 out of 5.0 by zhoueip 因为接待团队，前台很忙！
November 8, 2012
Rated 4.0 out of 5.0 by greenyou 性价比高的酒店
October 26, 2012
Rated 4.0 out of 5.0 by Robert110 Clean and quiet
We stayed here for 3 nights. Had a bit of trouble finding it initially (make sure you check out directions before you leave home), but once there, location is easily accessible to any places you want to go as it's near both railway and subway.
Room was comfortable and well cleaned and staff very helpful.
Despite our location near busy streets and railway, room was quiet.
October 21, 2012
Rated 4.0 out of 5.0 by Robert110 Shanghai Zhabei
We stayed at the Shanghai Zhabei to break down the return flight from the UK to Australia and found the hotel generally very good. Our only bad experience was the breakfast buffet which had almost next to no choice of western foods and those that were, were poorly cooked.
The location of the hotel is fabulous and within a very short walk to the railway station which also allows you access to the subway and mobility all over Shanghai. We'd certainly stay there again if ever we chose to return to China.
October 14, 2012
Rated 4.0 out of 5.0 by Dang146 Reasonable room
1. Nice room with suitable equipments.
2. Friendly service people.
3. Reasonable price comparing other hotels.
1. Location: It's diffcult for the visitors who visit there first time to find the hotel. It's better to get back to the hotel before 23:00. Otherwise, have to walk a long way around Shanghai Station.
2. Equipment: At beginning, the toilet lid is not strong enough. The changed lid is okay.
3. Breakfast: not enough choices; can't supply in time; milk tastes not good; small rooms; not enough seats sometime.
4. Other: no fruit as last time.
In general, it's a pleasant visit. I would like to choose it no matter business trip or personal visit. It would be better if the disadvantages are improved.
October 11, 2012
Rated 2.0 out of 5.0 by tonyouyang 前台员工的服务太差
October 11, 2012
Rated 2.0 out of 5.0 by tinsley Not a good experience
We arrived late night, the reception staff not warm as other hotels, check in procedure is quite slow and they seem not very familiar with that, but I did not see anyone with the trainee pin on.
The room is normal, a little bit out of used but tidy. The basin did not drain well and my wife found a bloody stain on the top of the bed.
October 8, 2012
Rated 3.0 out of 5.0
by belle Good location
Except for the food which was served every morning, the hotel is ok, good location and comfortable beds. We were located on the 26th floor so we were able to view a big part of the city.
For the food, we stayed in the hotel for 4 days but the breakfast we had was the same all through-out. No variation. I pity the chef of the hotel because he/she cannot make any variation of the food that he prepares. For example, there are many ways to cook the eggs but I saw only boiled egg from day 1 to day 4.
October 8, 2012
Rated 5.0 out of 5.0 by Yosi Klark & the reception staff
We stay at the hotel 4 adults in 2 rooms for 5 days. From the very begining the staff was very helpfull especially the manager Klark. the next day we had to change one of the room , it was very easy & they gave us 2 new rooms close to each other .Every information we needed the reception staff was happy to help us.
I realy recomend this hotel !!!
October 6, 2012
Rated 3.0 out of 5.0 by Grandelf Points missing
i booked the 2000 points package but till now I have not received the 2000points yet
September 20, 2012
Rated 2.0 out of 5.0 by PlanetLarry Value for Money (That's All)
Stayed in a Jr Suite for 6 nights. Had a few issues:
1) Room poorly maintained
2) Aircon not working well.
3) Dodgy Surroundings
4) Difficult to call for Taxis
5) Slow Internet
What you pay for what you get!
September 20, 2012
Rated 4.0 out of 5.0 Large room with good facilities and comfortable beds
Cheap price and large room with good facilities and comfortable beds but poor breakfast, taste bad...and a little far away from MRT.
September 19, 2012
Rated 4.0 out of 5.0 by GeorgeZhou Nice Location, Good Service
This Holiday Inn Express is very near to Shanghai Railway Station. However, it's not easy to catch the taxi infront of the hotel.
The facility of the hotel is OK, but the breakfast needs to be improved, if compared with Beijing Dongzhimen Holiday Inn Express.
September 11, 2012
Rated 5.0 out of 5.0 by RATATOUILLON ELEVATOR
I STAY ABOUT 10 DAYS AND THERE IS A PROBLEM WITH ELEVATOR. THE MAGNETIC CARD DOES NOT WORK. EVERY DAY OBLIGATED TO GO TO THE RECEPTION TO UNLOCK THE CARD. OR MAY BE BLOCKED BY STAFF VOLUNTARY??
PRIORITY CLUB POINT NEVER CONSIDERED
September 9, 2012
Rated 4.0 out of 5.0 by saber near the railway station and have a good view
good, near the railway station, only there is not many taxi
September 7, 2012
Rated 1.0 out of 5.0 让我有这是加盟店的感觉
July 20, 2012
Rated 5.0 out of 5.0 by RobertC It Pays To Be A Platinum Member!
I booked the SHANGHAI ZHABEI Holiday Inn Express because of its location; and had stayed there two years prior.
I booked a standared room, and when arrived at the hotel was greated warmly by the staff and welcomed as a Platinum Member. Given my key to a room on the 17th floor and when I arrived at the room and opened the door....what a suprise that the staff had upgraded me to a one bedroom king suite with living room and even a computer.
Thank you Holiday Inn.
July 16, 2012
Rated 5.0 out of 5.0 by fortunecookies Convenient location in Shanghai
This hotel has a great location right by the railway station. It is only steps from the High Speed Train station, subway and bus terminal. The price is excellent considering Holiday Inn is a international hotel brand. The service is excellent and its staff are friendly.
July 13, 2012
Rated 4.0 out of 5.0 by rihengch Value for money
Holiday Express has provided a value for money experience, especially for traveller like myself that required no frills. most of the areas have been taken care of, bed is comfortable. Especially coupled with reasonable price tag, this is certainty one of the preferred hotel.
July 11, 2012