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Rated 3.9 out of 5 by 385 reviewers.
Rated 4.0 out of 5.0 by a excellent hotel for business guest This is a hotel quite beyond my expectation. it is located just beside the railway station and the long-distance bus station. the underground station is not far away also. The room is OK, quite bigger than other similar business hotel. The room is clean and the staff is friendly and professional. The breakfast is complimentary, but not so many options. Internet connection is convenient in the room. But if you want to use WIFI, you may not find the signal in some rooms. Moreover, sometimes the connection is not stable when you are playing online game. As a whole, it is a good hotel and I enjoyed my stay there. I will book it next time. February 27, 2014
Rated 4.0 out of 5.0 by Better location signage is needed Overall experience at this hotel is good. However, it's quite difficult to find it if you... 1# take the airport express coach to Shanghai Railway station and 2) follow the direction written on the hotel description. There's NO exit for the 孔家橋 for line 3/4 Metro. Further, the information provided by the hotel is inadequate. Please state clearly it's EXIT ONE of line 3/4 Metro, which is closest to the hotel. When you come out this exit One, please remind your guest to turn left as someone's mobile maynot reach the internet and have GPS. They may have bad experience as mine #got annoyed by taxi drivers at the freezing Shanghai station....) Luckily, the staffs are so helpful. February 26, 2014
Rated 3.0 out of 5.0 by 总体感觉一般,交通不方便 总体感觉一般,入住和退房都下雨,交通不方便,叫不到出租车,只好在酒店前台花50元买了把雨伞。出门走了半个小时才打到车。 February 25, 2014
Rated 5.0 out of 5.0 shampoo I do not like the combo shampoo. Apart from shower gel and shampoo. February 16, 2014
Rated 3.0 out of 5.0 by 价格实惠 酒店给了升级套房,性价比高,酒店交通有点绕,不太好找,其他都还不错,无线信号几乎没有,需要借用路由器,希望可以改进。 February 13, 2014
Rated 4.0 out of 5.0 by 上海性价比最高 上海市区性价比最高的假日酒店,位置也不错,空调暖气很暖,只是客房设施没有被住客好好爱护,已经有些破旧了,另外,客房里发现了小蟑螂,有些令人担心卫生状况。 February 13, 2014
Rated 3.0 out of 5.0 by 希望酒店能做好自身员工的培训 入住前特别致电酒店预订部门,一位男性的工作人员再三确认强调,中信的85折是为有效住宿,给qualify stay的。可是入住后却给了non-qualify stay。 February 11, 2014
Rated 5.0 out of 5.0 by 我住过的最满意的酒店 交通超级方便、酒店环境也好、价格也便宜〜特别推荐。在上海的这些天里去拍了婚纱照,去各大商场去逛街。方便得很 February 8, 2014
Rated 4.0 out of 5.0 by 物超所值 这次给了欢迎饮料,可以换雪碧或可乐。 衣服被女儿弄脏了,用了三楼的自助洗衣,不错,很方便。 早餐还是那样,感觉旅行团很多,要早点去。 February 2, 2014
Rated 4.0 out of 5.0 by 性价比很高的一家酒店 地理位置不错,边上有地铁一、三、四号线,但一号线有点远,一公里以上。 房间很大,不论南北,感觉都不太吵,淋浴的水量充足,很舒适。 早餐就一般了,不过价钱在这呢,小西红柿上有泥。 整体还行拉 February 2, 2014
Rated 4.0 out of 5.0 by 非常不错的一家酒店! 经常入住的酒店、交通非常方便,就在火车站北广场附近,价格非常合理,旅游旺季需要提前预定,早餐是免费的,不过品种比较少,经常可以看到旅游团与来旅游的老外,值得推荐! January 31, 2014
Rated 5.0 out of 5.0 by Value for money hotel Holiday Inn Zhabei is a value for money hotel. Its location is very convenient. January 29, 2014
Rated 4.0 out of 5.0 by 推荐 酒店位置为ok,火车站北非常方便 价格是非常便宜的,在同类型酒店中 环境和卫士情况良好,除了靠南的房间(靠近火车站,有点吵) 早餐差了点,毕竟价格便宜 整体还是不错的 January 24, 2014
Rated 4.0 out of 5.0 by good experience overall Pros: value comfort everything you would expect from a Holiday Inn Exp Hotel. Cons Too busy during breakfast time lobby get chaotic during peak check in/out hour January 24, 2014
Rated 5.0 out of 5.0 by 价廉物美 酒店总体环境不错,服务态度很好,房间干净,超值的性价比。床和枕头很软很舒服,虽然紧邻火车站,但是隔音很好,听不到火车声音。以后还会继续入住。 January 22, 2014
Rated 5.0 out of 5.0 by 性价比很高,但总体有改进空间 酒店地理位置挺好,在中心区。就是周围指引太少,公共交通系统的职员也不清楚酒店位置。酒店内部环境秉承一贯智选风格,有告知相关权利,但礼宾忙不过来,请问的时候并没有作出可解决问题的指引。 January 19, 2014
Rated 4.0 out of 5.0 by 在上海位置非常好的一家智选 在火车站北广场出来的一栋独立大楼,客房多,交通方便,服务态度也不错,价格也比其他的智选便宜。可能太受欢迎了,办理CI不能提前,只能等到12点后,团队客人也非常多,经常聚集在大堂有些吵闹。 January 19, 2014
Rated 4.0 out of 5.0 by 感觉不错 内部照明/设计风格,加上所见员工气色,出入客户群的类型,使感觉挺年轻化,挺轻松。商务或休闲也适宜。房间很干净,睡得舒服。前台服务算可以。早餐品种和质量稍为一般。晚上出入遇到些外籍客人大摇大摆在电梯内抽烟,虽说不是酒店直接责任,不过遇到这类客人酒店必须出面严肃纠正。位置方面,火车站北广场属于火车地铁交通方便,但白天人流稍为复杂拥挤,晚上又嫌太僻静的地区,有利有弊吧。 January 16, 2014
Rated 4.0 out of 5.0 by 物有所值 已经是第二次入住了。当天很多。没有看到有金卡会员的快捷通道。所以等了15分钟才办理入住。入住的时候前台没有看到我已经付过钱了。居然又用我的担保信用卡直接刷走了。我也没有签字。如果不是我及时发现也不知道会有什么样的后果。其他的还是和以前一样的。 January 16, 2014
Rated 2.0 out of 5.0 by Terrible bed and unproper price The bed is terrible - it is too soft. The price is too low, and it may damage the brand image. January 13, 2014
Rated 5.0 out of 5.0 good price value the staff changed a suite of rooms as an alternative with free of charge. good experience. a pity is i have to wait a long time for the hot water supply. January 13, 2014
Rated 3.0 out of 5.0 by 没有惊喜,也并不失望 整体的感觉就是一般,不过并不觉得失望,因为综合各种条件来看,作为临时性的歇脚蛮好的,但是确实只能说一般,呵呵~ January 12, 2014
Rated 5.0 out of 5.0 by Value for money in Shanghai It's the 3rd time that I stayed at this hotel, and it's truly the best value for money IHG hotel in Shanghai, full stop. January 12, 2014
Rated 1.0 out of 5.0 by Value for money but needs some improvement in service Second time staying in this hotel. Location is about 10 minutes from the North Plaza of the Shanghai Railway station by foot. The only good thing for me was it was good value for money with the Winter promotion. Wireless is available in rooms and if the signal is weak, you can borrow a mini-router from the front desk (needs a RMB100 deposit). For a HIE, the rooms are good enough but heating may be an issue. Breakfast could be improved with more choices; it is the same fare every day. On a personal note, I encountered multiple problems and brought that up with the manager but the answers and explanations were unsatisfactory. In all fairness there seems to be a disconnect between the reservations and the hotel itself. I had to spend about and hour sorting that out. On my second day, I went out in the afternoon and left instructions at the front desk to make up my room but when I returned at night it was not done. The staff at the front desk were apologetic but nothing could be done at that point in time as housekeeping had already left by then. I would suggest more attention to detail and perhaps some English classes. January 11, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Comfortable bed and great service.Comfortable bed and great service. January 10, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Comfortable bed and great service.Comfortable bed and great service. January 10, 2014
Rated 4.0 out of 5.0 by 停车场很不好找 要走到辅路上才能绕到酒店后面的停车场,早餐人很多,品种不多,总体性价比很高,白金卡主动提出升级到套房,给了一张饮料券,没有水果送,后来我们还是选了普通的双床,因为套房是大床,24楼没有噪音,隔音不错。 January 9, 2014
Rated 3.0 out of 5.0 by decent hotel I stay at this hotel for serveral times. It's a decent hotel. It's economic level and worth it. The room is ok and big enough for me. Free WIFI is available. Location of this hotel is pretty near to the shaghai rail way station. One thing is it's a little bit difficult to find a taxi. Anyway considerring the price and location, it's recommended. January 8, 2014
Rated 5.0 out of 5.0 by Clean room and nice staff The room is very clean including the bathroom. The staff are very nice and helpful. January 7, 2014
Rated 4.0 out of 5.0 by 性价比极高 酒店的服务很好,地处火车站,出行很方便,离地铁站1号线不远。性价比及高,就价格来说非常实惠,在上海来说应该是最具性价比的Express了 January 7, 2014
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