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Rated 3.9 out of 5 by 361 reviewers.
Rated 3.0 out of 5.0 by Holiday Inn Express Zhabei, Shanghai Very good rates. Location convenient to the metro. Awful internet-don't expect to get anything; basically useless. There's a convenient currency exchange machine in the lobby which is really helpful. Breakfast is free but not worthy of anything. To make matters worse, we saw a rat running across the breakfast room. And of course, too bad there isn't a Starbucks within walking distance. Room is on the small side but good - comfortable bed. Overall, it does the job since we are up early and out all day. It works fine for a 2 night stay. December 4, 2013
Rated 3.0 out of 5.0 by 如果6折入住的话性价比更高 地理位置不错,离火车站步行5分钟距离。虽然在火车站旁边,但是隔音效果不错,晚上可以看看火车。P卡入住,没有升级,只有一张饮料券。快捷酒店水平,如果周末六折价性价比就比较高。 December 3, 2013
Rated 3.0 out of 5.0 by Good for budget stays with easy public transportation access I had a few stays in Nov. Overall the service is good, nice staff and acceptable service VS. the rate. The free mini-wifi router is a creative idea helps guests a lot. There are also two major issues: 1. I stayed in different rooms, and found quite a few of them have a very bad smell from the washroom...making me dizzy... The first night I did not realize the smell comes from where, and cannot even fall sleep. In later check ins, always asked one room without smell. But still need to change the room after entering the room. The management must find ways to fix it, otherwise guests will not come back after experiencing that smell. 2. The storeroom charged 10per night and did not agree to add it to the room expense. I stayed many HIE and other similar hotels around the world, this is the only one charges for storage. And it must be allowed to pay in room bills if it is a must-charge. November 30, 2013
Rated 4.0 out of 5.0 by 物超所以 性价比非常高,就是位置偏僻了一些服务什么的都不错,早餐种类少而且人超级多。东西一会就没了 不过补充的还算快。总体来说 不错 November 30, 2013
Rated 4.0 out of 5.0 by Nice Hotel! Very nice hotel, but not in the best neighborhood. About a ten minute walk to Metro Line 3 and 4; and another ten minute to Metro Line 1 which is the Shanghai Railroad Station. For Chinese, the breakfast is nice, but they do not change the menu and it is the same every morning. There are some noodle and dumpling restaurants close by, so you can find something to eat. The good side is for me being a Platimum Member they do upgrade me to a nice Jr. Suite. So overall my stay is very comfortable. Have been coming to this hotel for 5 years now and would recommend it. November 29, 2013
Rated 5.0 out of 5.0 by Really good price and location I am a Plantium member, got upgraded to a suite. Though I hadn't noticed that the windows faced the railway, it's could be really noisy at night.Even so, the room is big and confortable, quite good bargin for this room rate and location. Breakfast is okay. Staffs are really nice and well trained. November 28, 2013
Rated 3.0 out of 5.0 by 比较舒服得一家酒店 这是一家比较舒适得酒店,整体效果还不错,性价比比较高!是出差上海得理想选择。早餐一般需要改进。其他都还不错! November 28, 2013
Rated 4.0 out of 5.0 性价比极高 经济型酒店般的价格,但总体设施和服务超过经济型酒店。地理位置好,离火车站只需要5分钟的路程。窗外是铁轨,隔音效果做得挺好。 November 27, 2013
Rated 5.0 out of 5.0 by 总体性价比很高的酒店 入住北方智选,总体性价比很好,对待白金会员也很不错,客房总体很满意,淋浴舒服,网速较快,可以改善的地方在于靠铁路这边双层窗户的隔音还是稍差,早餐的种类可以稍微再丰富点,客房卫生干净程度稍有不够,总体还是很不错的,值得推荐入住。 November 27, 2013
Rated 5.0 out of 5.0 by Listening When I stay in Shanghai, I almost always stay at the HIE Zhabei. It is the best hotel in Shanghai for the money. The suggestions that have been made in the past have been implemented, impressive. However, one new suggestion. The cards given to guest regarding transportation to Shanghai Pudong Airport Metro information is incorrect. Guests should take the Line 4 to Century Park and switch to the line 2, a lot less walking. Also need to update the bus service to Pudong; giving the time, location, and price. Last time I checked it was 22 rmb at the South side of the railway station (in front of McDonalds) every 30 minutes. November 25, 2013
Rated 5.0 out of 5.0 by Very good hotel worth the value The first night the heater was out of service, when I addressed this problem to front desk they immediatly changed another room for me which was opposite to my original room, to save my problem. Their kindliness and care are much appreciated. November 24, 2013
Rated 1.0 out of 5.0 by Blacklisted A few weeks before the check-in date, I made an advanced reservation for 2 nights through the IHG website, stating that my flight would be arriving midnight, also chosen to submit my credit card information to secure the room I booked as I will need a late check-in. In the afternoon the day I check in, the hotel staff phoned me asking when I will arrive the hotel, and I told him once again it will be midnight, and the staff reassured me that the hotel would keep the room for me. Luckily all phone conversations are automatically recorded at my side for business reasons that serves as a strong evidence. Okay so when I check in at the hotel. The front desk lady was resting with a pillow, and when hearing that I have made a reservation, she frightened and told me that my room is no longer available. She, without any prior acknowledgement, amended my reservation record, and moved me to a smoking double bed room, instead of a NON-SMOKING queen bed room. The lady told me that this is what the hotel can offer, and since it was already late at night, instead of asking it would be better for me to back to the room and take a rest first. THE HOTEL IS NOT RESPECTING THE TERMS SET UP WHEN THE RESERVATION WAS MADE, AND NOT EVEN RESPECT ME AS A GENERAL GUEST, AS THE HOTEL STAFF PHONE ME PROACTIVELY TO ENSURE ME THAT MY ROOM IS RESERVED, BUT EVENTUALLY NOTHING HAPPENED AND MY RESERVATION RECORD HAS BEEN SECRETLY MODIFIED DURING CHECK-IN. and not to mention I am an IHG Platinum Member that the hotel staff no even recognized a tiny bit of things that even a general IHG member is entitled to. The room allocated was the worst I have ever had in my life. I have stayed 60+ days in different hotels round the world this year, both IHG and non-IHG with different star ratings, but surely this hotel is just not a hotel. The breakfast was terrible. That was even worse than the simple breakfast by other 2-star hotels in China that charge me for less than 20RMB. Eventually I went outside pay some little monies for a much better breakfast. During checkout I expressed my concerns as the hotel bill charged me 2 nights, which I really stayed 2 nights, but the bill put the room charges into 1 single day. This affects both the IHG membership counting PLUS the accounting process for claiming the charges from my company. The same frontdesk lady asked my email address, and claiming that the hotel would contact me via email for this issue, but now, again, nothing, and the computer record on the IHG website simply shows I stayed for only 1 night, period. I will not come back to this hotel again, and will not allow my colleagues and friends to stay in this hotel. November 22, 2013
Rated 5.0 out of 5.0 by Great benefits offered to IHG Platinum member I have been staying here for several times and always treat me so nice to upgraded me to a Suite. Very reasonable price, plus complimentary breakfast/internet and welcome drink for sure. Great location near the Shanghai Intercity Bus Terminal, Shanghai Railway and Subway Station all just steps away from the hotel. Staffs are really friendly and always helpful. November 21, 2013
Rated 5.0 out of 5.0 by Comfortable I enjoyed , room is very clean, breakfast is also good and also transportation is very convenient , plan to come again.... November 19, 2013
Rated 3.0 out of 5.0 酒店设置看起来都比较老旧 晚上有一个人在走廊坐着吓坏了,酒店连这一点都不会处理,真是没办法继续入住,而且酒店门口有很多找小姐的,很恐怖,在门口透下气就过来问需要小姐吗?洲际下面的酒店怎么会这个样子! November 18, 2013
Rated 5.0 out of 5.0 by First Time Was my first time at the Shanghai Zhabei, was clean, comfortable, very convenient to bus, train and taxi, I really enjoyed staying here, good breakfast, staff was excellent and I will most certainly return in the near future. Thank you November 17, 2013
Rated 5.0 out of 5.0 by 房间宽敞、环境舒适 房间比较大,窗外风景很好。楼道设施稍显陈旧且照明不好。酒店楼层较高,电梯使用方便,但早餐口味一般。酒店位置比较方便,但门口打车不是很方便,交通设施一般。 November 17, 2013
Rated 4.0 out of 5.0 by Good value Good value, where a suite upgrade was offeted to me as a IHG platinum member. I will choose to stay again for my leisure travel November 17, 2013
Rated 4.0 out of 5.0 by 不错的酒店。性价比非常高 酒店的位置挺不错的。打车也非常的方便,酒店紧邻长途车站和火车站。但是一点也不吵。员工的服务非常好,就是早餐有点不好。吃的人非常多。而且秩序非常混乱。希望下次能更改下。 November 14, 2013
Rated 2.0 out of 5.0 by Needs improvement in multiple areas Due to proximity to Shanghai Railway Station, this is a busy hotel and checking in especially in the afternoon can take quite awhile. Staff are not engaged enough to discourage queue jumpers (quite common in China) and a surprising number are unable to speak in English, which is strange considering the location - many foreign tourists tend to book this hotel. This adds to the waiting time at the check-in counter. Had to change rooms after first night as there was some noise buzzing noise coming from what I think was a staff room (my guest room was located beside the elevator bank). Furniture is standard fare for a Holiday Inn Express but the condition is below average; general feel is kind of "shabby" but functional. It should be noted that there is no mini-refrigerator in the rooms - although ice is available from the machine downstairs Breakfast was so-so but with the standard fare with less choices for westerners. November 13, 2013
Rated 5.0 out of 5.0 by 值得推荐的酒店 在酒店住了两天,感觉不错。 pros: 价格便宜 房间够大 总体符合holiday inn express的标准 cons: 床不是那么舒服,感觉有些陈旧 入住的过程中有两个东欧团队,占领了大堂和前台。前台明显忙不过来却仍只有一个人在办理退房手续。 门口的出租车只去机场 November 13, 2013
Rated 3.0 out of 5.0 by 整体一般的酒店 离火车站及地铁尚需步行15分钟左右,出行并非十分便捷。且出租车需绕行一大圈,因为旁边即是火车轨道,无法直接穿越。 酒店工作人员服务态度热情,这个需要表扬一下。 酒店硬件普通,建议有所改善,特别毛巾比较硬、插座较少、电视频道稀少、床品不够柔软。 房间室内整体相对有点陈旧,建议逐步翻新,晚上火车声音较大,是一个问题。 早餐区因为工作人员稀少,早餐整理服务无法及时,显得不是很干净。 因为服务人员的热忱,还是会向朋友推荐,但建议硬件需要改善。 November 13, 2013
Rated 3.0 out of 5.0 by Relatively big room Valuable for $! Dust found on tea tray, facial tissue container & telephone rack! 2 housekeepers were found sitting on the sofa in my room with the door widely open & the cleaning tool trolley parked outside my room when I arrived at 3:30 pm! Do not have any expectation for free breakfast! November 12, 2013
Rated 4.0 out of 5.0 by 酒店位置不错,性价比高 酒店可以停车,上海火车站北广场附近,交通便利,早餐很一般,但这个价格在上海可以住到这样的酒店性价比真的很高了。 November 12, 2013
Rated 4.0 out of 5.0 by comfortable good Location,near station. very clean but too noise.Variety of Breakfast is too less and so much people in here.just have enough chairs November 11, 2013
Rated 5.0 out of 5.0 by GREAT HOLIDAYS THIS HOTEL WAS BEYOND OUR EXPECTATIONS.OUR ROOM ON THE 18TH FLOOR WAS VERY CLEAN AND SERVICED EVERY DAY BY A SMILING LADY.THE LAUNDRY ROOM ON THE 3RD FLOOR WAS VERY USEFUL. BREAKFAST WHICH WAS INCLUDED IN THE PRICE WAS REPETITIVE BUT WE HAD ENOUGH TO EAT BEFORE STARTING OUR JOURNEY.DURING OUR 11 NIGHTS STAY, WE ONCE HAD TO WAIT TO FIND A SEAT AS THE HOTEL WAS INVADED BY GROUPS OF CHILDREN ON VACATION. WE USED TAXIS AND THE NEARBY SUBWAY TO EXPLORE THE CITY.FREE INTERNET WAS AVAILABLE IN THE LOBBY. WE DO NOT SPEAK ANY CHINESE BUT THE STAFF AT THE RECEPTION DESK WAS ALWAYS VERY FRIENDLY AND HELPFUL.SPECIAL THANKS TO ZOE AND THOMAS.HOPE WE MAY COME BACK SOMEDAY AND SEE THE BEAUTIFUL PANDA AGAIN. November 11, 2013
Rated 4.0 out of 5.0 by Best value Holiday Xpress in Shanghai Hotel location is little bit far from Pudong Airport but is very convenient to subway line 1,3, and 4 which can get you to virtually everywhere in Shanghai. Negative about this hotel is they have quite a few tourist groups everyday and that make breakfast time quite competitive before 8AM. If you are travel solo, is better off going for breakfast after 8:30AM to avoid the crowd. November 7, 2013
Rated 4.0 out of 5.0 An excellent Value for Shanghai If you are travelling on business or vacation and need an inexpensive yet comfortable accommodation, this hotel is for you. The rooms are clean and comfortable, and the staff are quite friendly. I would recommend this hotel highly. November 3, 2013
Rated 4.0 out of 5.0 by Great value and close to transport It is very good value for money and the hotel close to train; bus and metro. It is very easy to get around. November 2, 2013
Rated 4.0 out of 5.0 by good for tourists My stay was comfortable. The front desk staff is friendly and speak some English. They guide you well for sight seeing and give general directions to Metro, Bus, Taxi etc. Hotel is clean and well maintained and no disturbance. Only, may be the AC conks off sometimes. You have currency exchange dispenser in lobby so you don' have to worry about local currency. Hotel is close to Metro. Good value for money for tourists. November 1, 2013
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