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Rated 3.9 out of 5 by 395 reviewers.
Rated 4.0 out of 5.0 by Spacious rooms --great value! I love this place and stay quite often. The spacious rooms and low price more than compensate for the slightly depressing and awkward location north of the old Shanghai rail station. It's a great place to stop over en route into or out of China for a good sleep and place to get some work done. The staff is great and everything else meets expectations of the hotel brand. December 28, 2013
Rated 1.0 out of 5.0 by 槽糕的体验 办理入住时,人并不是很多但前台速度非常慢 官网预订,但登记时并没有发现我是白金会员 旁边两人入住时前台主动赠送了饮料券,但我啥都没有 到了房间致电前台询问白金会员有何待遇,前台态度很不友好的说除了延迟退房啥都没有,没有升级没有饮料券 差评 另 酒店距离汽车站和火车站很近 但距离1号线地铁站远,需要15分钟的步行时间 December 28, 2013
Rated 3.0 out of 5.0 by Not happy with the hotel staff The biggest negative during our stay began with a broken iPod speaker/alarm in the room. We asked the hotel staff about the issue, however they were completely rude and unhelpful, speaking to us in a condescending manner. They failed to replace the broken speaker, and treated us rudely. It left a bad impression. Which totally ruined the great impression of the Holiday Inn Express for me from the last stay. The room was big and decent, not so clean, but bearable, breakfast was alright, simple but nice enough for a quick breakfast. The area is near the railway station, so be more careful when you go out as it can be a good area for pickpockets and thefts (which we saw one evening). The good point being near the station is that you can have plenty of different restaurants to eat in, and it's convenient for travelling around. December 28, 2013
Rated 5.0 out of 5.0 by Excellent Check at normal prices, be a very good choice, but then I would choose a higher level of hotel December 27, 2013
Rated 5.0 out of 5.0 by nice hotel very nice hotel with good service! It's a great experience for me! The bed is also good! December 27, 2013
Rated 5.0 out of 5.0 by 物超所值 上海北方智选假日酒店到上海站北广场步行仅需5分钟,位置非常方便,快捷酒店标准配置,住着比较舒服,出差上海的常驻酒店,性价比高。 December 26, 2013
Rated 5.0 out of 5.0 by Excellent value Recognizes Platinum membership status with room upgrades and complimentary 1 coupon beer-softdrink per room. Rooms are huge and clean. Breakfast has a good spread with both Chinese and Western choices. Counter staff were very responsive and helpful. Breakfast service staff were diligent and fast in replenishing breakfast items even during peak hours. Heaters iu rooms worked during winter. About 10 minute walk to subway lines 3 and 4 entrances and 20 minutes walk to subway line 1 entrance. December 26, 2013
Rated 5.0 out of 5.0 Only one surprise When I go to Mini bar, the Qingdao beer is the fake one and just looks like Qingdao brand, it should not happened in Holiday inn hotel December 26, 2013
Rated 5.0 out of 5.0 by great people and services Always staff in this hotel so kindly and helpfull. Room clean and services on a top level. My first choice hotel in Shanghai. December 26, 2013
Rated 5.0 out of 5.0 by good experience the bed is good !the room is very quite even the hotel is near the road. it is a good experience for me December 25, 2013
Rated 1.0 out of 5.0 空调不给力 我六天五晚的行程,就因为这第一晚,心情差到极点,酒店的空调不管我调多少度,穿衣服都冷,然后我就感冒了,直到现在都没好,之后换了房间朝南,空调就还可以,但就算关了窗,一直可以听到火车开过的声音,睡眠很差 December 25, 2013
Rated 5.0 out of 5.0 by Nice hotel located nearby shanghai railway station. Staff is very professional.Quickly Checi in and check out. Room is clean and quite.The bed is very comfortable and the HIX standard facility. Overall,This hotel is very good, Recommend it. December 24, 2013
Rated 3.0 out of 5.0 by This is ok The hotel is at a central location, it is easy to access public traffic. I like the breakfast, it is even better than food from many nearby restaurants. However, the room is just so-so, with outdated furniture. My room has strong smell, like some plastic burning, probably coming from heater or the water heater. But it still worths the money paid, and I would like to recommend it to the travelers with limited budget. December 24, 2013
Rated 4.0 out of 5.0 by Excellent Service and IHG Recognition I had a 1 night stay at this hotel and found it to be a great experience. The front desk was quick and friendly at check in, had the whole process down to science. I was offered a suite upgrade based on my Platinum status, it was a very fair sized room with a very comfortable bed. The only part that could have been improved on is that the wifi is very slow and disconnects every 5 minutes or so in the bedroom. It does work well in the living room especially close to the desk, but the functional range is very limited beyond that. The breakfast also close at 9:30, which is early by IHG hotel standards and the lounge at which Rewards Club members can redeem a drink was not manned at 10:00 when I was checking out. I was able to find a very friendly server from breakfast to help me retrieve a free drink after some convincing, but I can see how this could been a painful process for an international traveler if they do not speak Mandarin. December 24, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great service Bed is really good and the food is good for the breakfirst. December 24, 2013
Rated 5.0 out of 5.0 by 性价比很高的假日智选酒店 我又来住啦! 去年11月来上海参加一位姐妹的婚礼的,当时住的就是这个酒店。 今年11月来上海签售新书,因为组委会不报销住宿费,所以依然选择了性价比超高的这里。PS:去年结婚的那位姐妹因为婆媳关系不合正在闹离婚……跪…… 以上是背景。 总体来说酒店还是不错的,去年如此,今年依旧不错。 房间大,床的舒适度也很好。上次住的双床房,这次是大床房,床宽很合适。 因为我是从事铁路工作的缘故,因此还是依然预定了窗户朝向火车站的房间。但是因为订房订的比较晚,所以没能给安排到窗户朝火车站的房间,好遗憾。 酒店的牙刷、漱口杯、迷你吧的马克杯都是不一样的,正好方便两人区分,很贴心的设计,好传统还是要保持的啊。 酒店的房门依然是只有请勿打扰牌,没有请打扫牌。一年了,依旧没有…… 床头的苹果音箱,这次可以识别我的iPod Classic了,感谢酒店改善了这个服务。 卫生间还是没有提供普通的块型香皂,所以这次我自己带了一块。 提供的牙膏牙刷不再是杂牌货了,高露洁的,不错。 免费的早餐不如去年的好了。 去年遇到的酒店电梯识别房卡的时间较长的问题得到了改善,赞。 因为工作需要,我和老公要同时使用笔记本电脑,酒店给我们提供了额外的一把工作椅,感谢服务。 酒店洗浴的热水,调到最热还只是刚刚好的感觉,能再热一些就更好了。 再次入住这个酒店,总体来说是很熟悉的感觉。 December 24, 2013
Rated 5.0 out of 5.0 by good price and always clean rooms It need to walk 5 mins from Shanghai railway station to hotel. But the price is good than other IHG hotels in this area. The room is very clean and comfortable. December 22, 2013
Rated 3.0 out of 5.0 by Room at a good price! But good service? The room was cheap and is close to the train and metro station. If you spend most of the day out and just return to your room at night, this hotel may be a good choice. I haven't been to many Holiday Inn Expresses and so I don't know if it's like that for the entire chain or just this one. Normally, at other hotels there would be room service, but here I would have to go down to reception to get service, despite the room having a phone and a speed dial to reception. December 22, 2013
Rated 5.0 out of 5.0 by good hotel, good price this is a good hotel. As a plamtium member,staff upgrade my room to a suit. All staff is so kind. I'll be back to this hotel. December 22, 2013
Rated 5.0 out of 5.0 洲际酒店中最实惠的酒店 常年价格便宜,地理位置也比较好,离上海站步行10分钟就可以到.房间很大,早餐在智选中算是不错的.... December 18, 2013
Rated 4.0 out of 5.0 by 性价比高,房间大 这次升级了,6楼套房,楼层矮水压过大,沐浴不舒适,终于去早饭了,嗯,乱糟糟,服务员少,品种少,烹饪水准差,下次早饭还是外面解决吧 December 18, 2013
Rated 4.0 out of 5.0 by Comfortable hotel with good value In recent years, we have stayed at this hotel many times. Overall, we feel that this hotel is a good value compared with other similar hotels in Shanghai. Eventhough the location is not ideal, the quality and value are obvious. We will stay there again next time we go to Shanghai and recommend to other people also. December 17, 2013
Rated 4.0 out of 5.0 by 性价比很高的酒店 挨着上海火车站和汽车站,服务还好,免费早餐种类很少,希望增加一些,吃饱没问题。前台有时别会员身份,位置还不错。 December 17, 2013
Rated 5.0 out of 5.0 性价比超高的酒店 一家性价比超高的酒店,房间很舒服,位置很便利,环境也很好,员工的服务也非常的专业。相当的对得起这个价格。 December 17, 2013
Rated 5.0 out of 5.0 by Very nice staff The staff at the front desk was really professional, checking and check out was fast, even with a line. hotel was easy to find and very good value. December 16, 2013
Rated 5.0 out of 5.0 by 不错的位置还有一些细节。 地理位置不错,北广场,旅游出行的落脚点。前台接待非常不错。 亮点1,估计考虑到旅客的需要,早餐6点就开始了。 亮点2,可以免费租借mini路由器 亮点3,电梯需要刷卡才能到所在楼层。 December 14, 2013
Rated 5.0 out of 5.0 超高性价比,位置很好 紧邻火车站,位置非常的方便,舒适的大床,整洁的房间,相比其他快捷酒店,洲际品牌值得信任,转机,火车,过渡一下不错 December 13, 2013
Rated 4.0 out of 5.0 其他都好,有进步空间 临时在APP上订的房,很满意。 但是在最终登记房价的时候没有房价录入,变成了NQS,非常不解。 希望能在今后的工作中多加注意。 December 13, 2013
Rated 5.0 out of 5.0 性价比很高,位置非常好 紧邻火车站,很方便,客房比较简单,床很舒服,服务不错,性价比很高,相对其他酒店来说,洲际品牌值得信任 December 13, 2013
Rated 4.0 out of 5.0 by 价格适中,简简单单 总体评价还行 房间还是蛮干净的 设施有些陈旧 但还凑合 早餐人太多 没有人来管理 有些吃的实在咽不下去 不过总体还好 楼层的灯实在太暗 有点找不着路 总体尚可 December 12, 2013
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