English
Cincinnati-N/Sharonville
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 1-513-7719080
Hotel Fax: 1-513-7710043
Hotel Fax: 1-513-7710043
Rated 3.3 out of 5 by 21
reviewers.
Rated 5.0 out of 5.0 by Lewis281 Very Comfortable and Clean
I travel for a Living and this was a very good and Clean hotel good job to all
June 12, 2013
Rated 2.0 out of 5.0 by ali3nz84 OKish, but it can improve
Positive:
price for money
location
Negative
Airco/heating: really need improvement
Breakfast is quite poor
May 29, 2013
Rated 3.0 out of 5.0 by GreenGreen room
We booked a 2 room suite and the pictures indicated two rooms with a shared living area. When we arrived, it was a one room suite with a bed in the shared living area. Essentially one bedroom is a walkthrough area while the 2nd bedroom is a true room.
May 20, 2013
Rated 5.0 out of 5.0 by RJS1951 Great Service
My husband and I travel several times a year. Without a doubt, this was the cleanest and friendliest hotel we have stayed at in a long time. Every person I came in contact with was friendly, courteous and helpful. Many times employees can treat you as if you are in intrusion. The manager and employees treated us as if they were genuinely glad we were there.
May 14, 2013
Rated 5.0 out of 5.0 by EBColumbus Above and Beyond My Expectations
I recently had the opportunity to stay at this particular Holiday Inn Express, and without revealing specific details, I encountered a problem after checkout. The hotel staff, specifically Alisa and Traci, handled the situation very professionally and helped to resolve my problem well above my expectations. I can tell you this hotel stands for honesty and takes pride in their hotel and staff. When you stay at this hotel you will know that they really do care about "you" and not just booking another room. I travel for business and this was the first time I had stayed at this particular hotel, but I can tell you from now on, this will be where I stay when I travel to Cincinnati, and I will also recommend to everyone I know.
April 26, 2013
Rated 5.0 out of 5.0 by Luanne Terrific again!
This is my 3rd time staying at this particular Holiday Inn Express, and I would not want to stay anywhere else in Cincinnati! Alaisa (I hope I spelled that right),was at the front desk when we checked in at 9:30pm, which was only an hour and a half before her shift ended, and she was as bubbly and friendly, and knowledgeable, as if she had just come on shift. As soon as I presented my Priority Club card, she made sure we had all of the amenities for Priority Club members. The hotel was as beautiful, clean, and well taken care of, as on our previous visits. We were offered our choice of floors, and when asked, Alaisa, said that her preference was the first floor, and it was wonderful. Breakfast was plentiful, fresh, and the area was very well kept. The pool was as good as I remembered, as was everything about the hotel. It's close proximately to the interstate, and ease of finding the hotel, were factors in originally choosing the location, but the staff and the hotel itself are the reason we keep coming back..
April 8, 2013
Rated 3.0 out of 5.0 by garyled83 Problems each day of stay
Had continuing problem with room key cards not working, staff tried to help but had over 15 different key cards and only one or two actually worked. Real pain every time we had to get into the room. Refrigerator did not work took long time to get replacement because hotel only had one person working entire hotel after 7:00 P.M. Not much privacy during the day maid kept coming by even after we told her we did not need anything, used her pass key and opened our door at least two times.
April 4, 2013
Rated 2.0 out of 5.0 by sabrina1111111111111 Disappointed
The room I reserved was not the type of room we were assigned. I had my confirmation number which I was told had a king bed in it. We were given a double. The clerk at the front desk was not very concerned that her customer was displeased. In the morning there was no breakfast attendant, the reg coffee had grounds in it, there was no decaf and there were young children unattended sneezing and coughing all over the plates and silverware.
March 21, 2013
