Rated 4.3 out of 5 by 136
Rated 5.0 out of 5.0 by R Tchemeny Good Stay
My stay was good and memorable. The only problem I found was that the Gym did not have a Bathroom!.
August 11, 2014
Rated 3.0 out of 5.0 by Godzilla82 Room too warm
Beds are comfortable, but I couldnt get my room cool enough. AC ran 24 hrs but during the day temp would creep up too warm for me.
August 10, 2014
Rated 5.0 out of 5.0 by Andrew1991 Great place to stay
Great staff, facility, and location. Will definitely return sometime.
August 7, 2014
Rated 5.0 out of 5.0 by NW Ohio Granny A Wonderful Experience!
We attended our family reunion in Cincinnati this year and made the Crowne Plaza Blue Ash as our home base. The rooms, restaurants and staff were wonderful. I didn't hear one complaint from the 90 people who stayed there for the extended weekend. We rented rooms for meetings and had our closing banquet at the hotel. All our requirements were met and additional requests were handled with speed and a smile. One family member who travels extensively said that it was the best "hotel" food he had ever tasted. I would highly recommend the hotel for any occasion you might be planning.
August 6, 2014
Rated 4.0 out of 5.0 by acf002 Gets the job done...
Not awesome, not terrible…if you are looking for somewhere close to King's Island that provides a decent night's sleep, this place is for you.
August 6, 2014
Rated 5.0 out of 5.0 by pinkribbons99 One night stay
For what I needed the rooms was comfortable and quite.
August 2, 2014
Rated 4.0 out of 5.0 by cincy2014 Small rooms but otherwise good
Rooms on the smaller side, but otherwise they were fine. Kids LOVED the pool and the breakfast bar. Dinner at the restaurant was good. Service was great.
Our only complaint was something the hotel couldn't control, and that was car alarms going off all night and other guests standing in the hallways late at night and early in the morning talking loudly on their cell phones.
August 1, 2014
Rated 5.0 out of 5.0 by Amy236 Family Reunion
The staff was professonal, courteous and very welcoming. There were othe famlies also celebrating time to be reunited. The hotel is very supportive of famlies.
July 23, 2014
Rated 4.0 out of 5.0 by JStew Nice hotel
Nice, clean hotel. I would stay here again. The hotel was quiet and the rooms and pool were very clean.
July 23, 2014
Rated 3.0 out of 5.0 by C-Town Business Traveler Functional
I checked in late, staff confused about my room that I reserved ,but worked it out.
Overall friendly, especially breakfast crew.
Good size room with everything needed. Bed comfortable, TV and internet good.
Bathroom not completely cleaned.
Wet spot on carpet (4 sq ft) that never got dried even after I told front desk.
Breakfast buffet was good and offered custom ordered omelets.
July 21, 2014
Rated 4.0 out of 5.0 by Sleepy Jonny Excellent Room with a Great Rate
I stay in this hotel at least a couple times per month. I typically spend about 120 nights per year in hotels. No problems with the staff or the room. Top notch service and accommodations. I almost always get an upgrade due to my IHG Platinum status. The food in the lobby lounge and in the breakfast is average quality.
The only thing I find annoying is that they won't upload the hotel receipt to the IHG website. You always have to call them and ask them to email the bill. This annoys me so much. Practically every other IHG hotel uploads the receipt to the central website. If this hotel will start doing that, it will earn a top score from me.
July 19, 2014
Rated 3.0 out of 5.0 by Zhenglg July 2014 in Blue Ash
A very good hotel, good location, good facility, overall great value.
July 16, 2014
Rated 4.0 out of 5.0 nice room, clean
breakfast leaves alot to be desired for the price. Never once did I see the chef for the omelet station and did not have any time to go find him
July 14, 2014
Rated 4.0 out of 5.0 by Coach Paul Perfect place for a sports team.
Close to all attractions. Staff made us feel welcome
July 10, 2014
Rated 5.0 out of 5.0 by Tampa Travelers First time stay
Great stay, clean rooms, good breakfast.
Only negative is that breakfast starts at 7:00am and not 6:30 as informed at check in. Missed breakfast we paid for in our room rate due to lack of time to catch plane.
Would stay here again.
July 7, 2014
Rated 5.0 out of 5.0 by Mel1111 Excellent front desk help
James, at the front desk in the evening went above and beyond to assist several of us who could not use the hotel business center (broken computers and printers) in printing off boarding passes for early morning flight.
July 7, 2014
Rated 5.0 out of 5.0 by taj40 Friendly staff
Enjoyed my stay during a business trip; the staff were friendly and welcoming and the breakfast was excellent. The in room wireless internet was reliable. I would recommend this hotel.
July 1, 2014
Rated 4.0 out of 5.0 by beachless great nights sleep!!!
the bed was very comfortable...
the room was quiet and dark...
the desk staff was courteous...
the only complaint is that the shower had a hole in the wall and the maid service was lacking in a few areas... but i enjoyed my stay for sure..
June 30, 2014
Rated 5.0 out of 5.0 by Happy at Crowne Great hotel for the price and location
My only critique would be on the arrival from the highway entrance......normally one arrives at the front of the hotel, but the entrance from Pfeiffer Road brings the guest to the side of the hotel and the signage was a bit under-stated for such a nice place.
My suggestion would be to hire a local landscape architecture firm and have them investigate ways to make that arrival experience a bit easier to navigate and more befitting a class hotel like the Crowne Plaza.
BTW, your staff are just great.
June 30, 2014
Rated 1.0 out of 5.0 by vish22 Blue Ash
1. Parking was always full by the convention center attendees, the room guests have to park somewhere away from the front desk!
2. Very poor internet connectivity inside the room!
3. No cell phone signal inside the room!!
4. Front desk representative did not make any eye to eye contact while completing check in.
5. Alarm clock in the room was hooked up in the socket, meant for use by the guests.
June 28, 2014
Rated 4.0 out of 5.0 by shsp Nothing Special
Average stay..... Ok, but nothing special. Good location.
June 26, 2014
Rated 4.0 out of 5.0 by betterguestexperience no text
no text answered questions in the survey - do not feel we have to go over again - better experience and for others if you fire the man working in the front bar - even made the other staff feel uncomfortable.
June 25, 2014
Rated 2.0 out of 5.0 by LL 18 Lousy place to stay
This was just a poor hotel. DO NOT EAT FOOD HERE!!!
The food is bland, overpriced, and just bad! The hotel needs to be updated and is not up to Crowne Plaza standards.
June 25, 2014
Rated 2.0 out of 5.0 by tedwards1 Rude Staff
The staff was very rude and it was not good customer service the entire stay i stayed there. Housekeeping was banging on my door when asking for late checkout. And they sent several people to do so. I wont be staying back there. There is a lack of communication with the front desk and housekeeping in that hotel.
June 23, 2014
Rated 4.0 out of 5.0 by Doc J two retirees and grand daughter
Enjoyed the pool. The room was clean and comfortable/ It lacked some modern amenities but was nice.
June 22, 2014
Rated 5.0 out of 5.0 by KndlPWendl Consistent, Friendly and Comfortable
I stay at this property several times per month. The staff is wonderful...Donna, Alex, Dave and Mark are always smiling and ready to do whatever is necessary to make their guests satisfied and comfortable. I have no hesitations at all in recommending this property if you are visiting the Montgomery/Blue Ash area.
June 20, 2014
Rated 1.0 out of 5.0 by Samie The Worst Hotel for the Money
Non up-to-date physical appearance. Unfriendly staff that are bothered when things are needed. Grease smelling bath towels. No microwave or fridge in double room. 1, only 1 washer and dryer for the WHOLE hotel. When asked about that; "we are an executive hotel, most of our guests don't do their own laundry" That is not a good response. The maintenance man was drinking a beer while working on the elevator. The fitness room was a joke! 2 ellipticals that didn't work properly; the air in that room doesn't work; the towels in that room smell greasy as well. The Dinning hall is always completely empty. The bar is overly pricey! 1 Strawberry Daiquiri was $6.00! My family will never stay at a Crowne Plaza again.
June 19, 2014
Rated 5.0 out of 5.0 by bobabouie Excellant value
Very good stay. Staff was outstanding. Clean and comfortable
June 11, 2014
Rated 5.0 out of 5.0 by Teacher39 Great business amenities
Our large business meeting was set up perfectly--plenty of space between chairs and aisles, PA worked perfectly, and overall appearance was neat.
A hotel employee checked with us several times during the day to see if we needed anything--this does not happen at every hotel.
June 11, 2014
Rated 5.0 out of 5.0 by Geniew2 Confortable rooms and Great service
The rooms were comfortable as was the bed. I really enjoyed the free breakfast that was provided for the entire stay. I would recommend this hotel to my friends and family members.
June 9, 2014