Rated 4.2 out of 5 by 207
Rated 5.0 out of 5.0 by Felisha21 The Best Stay
If the reason for my stay hadn't of been for because I had lost my mother I think this would have been the best hotel stay that I have had. Your front desk agent during check in and check out was outstanding and very kind Break fast was very good and well stocked. Our room was very clean and comfortable. This a very nice hotel and I will stay here every chance I get.
June 23, 2015
Rated 3.0 out of 5.0 by TNJIM Good location, good staff, bad shower
Stayed here for one night enroute back to TN. The hotel has an easily accessible location and overall is a good choice. The biggest problem which was addressed and compensated for was the shower and overall bathroom condition. The shower had some form of clog which made taking a shower in the morning the equivalent to slogging through a WWI trench. Combined with the lack of a bathroom vent the one experience that was the most important to a good start was substandard. It was brought to the attention of the morning manager who appropriately compensated me and related the problem, of the drain, would be fixed. Breakfast selection was good as the staff worked to set us up to go boxes even though serving hours had not begun. Kudos for that.
June 17, 2015
Rated 5.0 out of 5.0 by jacknelaine great staff
I am a repeat customer and, as usual, received GREAT service!! Management has chosen a wonderful staff and all aspects of guest comfort are covered. Although extremely busy, the lady in the Breakfast area took time to recognize us; that is NOT common at other properties.
June 12, 2015
Rated 5.0 out of 5.0 by Wilson1970 Best hotel experience
Everything was wonderful from the comfortable bed to the great breakfast to the friendly and helpful staff. I would definitely choose this hotel again!
June 11, 2015
Rated 4.0 out of 5.0 by JKF 10 Stayed in June 2015
Hotel was great. Elevators were very slow and i had to come to the desk for a pillow.
June 9, 2015
Rated 1.0 out of 5.0 by Firecracker 1 Mission
Going with a group from LA/DC and I use the best care I can get
June 3, 2015
Rated 3.0 out of 5.0 by Boji50 Needs updating inside and better maintenance
We arrived a bit late and requested a suite for my wife, son and myself. Only suite left was family suite. When we got into room, it was 50 or so. 70 outside. Waste of energy. Turned heat on so we could heat. Spider webs on smoke detectors. Knobs broken off in shower. Controls for hvac inconsistent for the two rooms. One controlled on wall. One at the unit by window. Pancake machine broken. Outside looks nice. Inside diff story.
May 30, 2015
Rated 5.0 out of 5.0 by tcbrasel Our favorite hotel in the area
Love the service we receiving when staying at this HIE. Great location, great breakfast, and always very accommodating.
May 26, 2015