Rated 4.7 out of 5 by 236
Rated 5.0 out of 5.0 by Speaktrue3 Staff Members
I appreciated the check in service at the front desk. We had 8 associates checking in at the same time. The service was fast and accommodating.
October 2, 2015
Rated 2.0 out of 5.0 by 60Bruce Messed up reservation, room was on par with other HI- Express
Usually a 5 star reviewer on travel sites but not this time. I made the reservation several weeks in advance for a family reunion through IHG.com. We were going to be there three nights & rooms were tight in town due to other events going on. I normally stay at Holiday Inn Express when possible anyway - consistently good beds & clean. We splurged for a King suite with in-room spa for this stay. Checked in late afternoon and was given a room middle of the hallway first floor, Surprised me that a King spa suite would be there and asked to be sure. Even with my printed confirmation, all the King suites were gone. She said she just had a regular King room available. Nothing could be done at that point, and asked for an adjustment from the rate for the King spa room. She took some off but still the most I paid for any nights on the trip at other HI-Express and among the top ever even compared to some pretty high-market locations. Otherwise, nice room, good bed, clean. If I had booked a regular King to start with, this would have been another good stay at a HI- Express. Disappointment with confirming for little more and not getting it dropped this experience for us.
September 24, 2015
Rated 5.0 out of 5.0 by B Wags Overall Great Experience
I was pleasantly surprised upon arrival at the hotel. The curb appeal/overall appearance was very nice and check in was a breeze with a very courteous and helpful staff. The room was clean and very comfortable. My only recommendation is the lighting in the room...the low level lighting can be a problem when getting ready for special events. The complimentary breakfast was quite good and the staff was especially helpful.
September 23, 2015
Rated 5.0 out of 5.0 by rafa.mcesar otimo!
atendimento personalizado de primeira qualidade e atencao inigualaveis.
local limpo e ambiente agradavel.
September 21, 2015
Rated 4.0 out of 5.0 by zflyboy Good value for your dollar
Nice, clean hotel with very friendly staff. It does have a basic gym, and a fair continental breakfast is also included. Greatest benefit is that is is just a few feet away from Walmart (should you run out of supplies...). Also plenty of eating establishments around....
September 16, 2015
Rated 4.0 out of 5.0 by jobtraveler.42 出張に最適なホテル
September 15, 2015
Rated 3.0 out of 5.0 by IndySafetyGuy Need to pay attention to the details!
First of all, was not recognized as a Spire Member.
Also, never was offered "Welcome Points" and still not received to this date.
Next, the room I booked (suite) was NOT the room they gave me (standard queen room). This was not the first time that I have encountered this at this hotel.
Would stay at another property if one was close!
September 12, 2015
Rated 5.0 out of 5.0 by rubytuesday24 great
nice, clean hotel with quality staff and beautiful flowers outside. Had a great time easily accessible from highway.
September 9, 2015