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Rated 4.4 out of 5 by 404 reviewers.
Rated 5.0 out of 5.0 by Kindest staff ever! Reception staff truly went above and beyond - thanks to the kind lady who tracked us down when our phone was ringing in the wrong room and persevered in getting a call through to us. Hotel is very nice with clean, comfortable rooms. There is a bit of a chemical/bleach smell which is the only reason I didn't rate a 5. Still, better to smell bleach and appreciate the clean rooms and surroundings, which we certainly did. Love having Costa Coffee in the lobby, too. We'll return and highly recommend! May 22, 2015
Rated 5.0 out of 5.0 by Was there on vacation Visiting friends there worked out well due to location and comfortability May 19, 2015
Rated 5.0 out of 5.0 by Quiet comfortable room Great customer service, helpful and efficient staff. The bar area was clean and quiet. The room was quiet, clean, and everything looked new. The shower was hot and powerful. May 19, 2015
Rated 5.0 out of 5.0 by Just what I needed I arrived after a very long journey to be met by friendly and efficient staff. My room was large, clean, with a really good hot shower. I had a room on the top floor with a stunning view. The bed was large and comfortable. I had a drink and ordered food at the bar in the hotel. The staff were really friendly. The food was quick and just what I needed. As I arrived late and left early, I didn't get a chance to see much of the surrounding area. Thank you for making me feel so relaxed and welcome. May 12, 2015
Rated 3.0 out of 5.0 by Front desk stuff not friendly The receptionist was not friendly. Arrived in the hotel early and she told off for arriving before the check in time. When asked her name she denied to give the name and the duty manager also informed that they can't give the full name. Only mentioned that her name is 'Page’ The check in service was really poor and never expected such a service from the Holiday Inn express. May 12, 2015
Rated 4.0 out of 5.0 by Great bathroom and nice towels Everything you would expect from a Holiday Inn with the exception of breakfast. Good check in, check out and service even though key card stopped working and had to return to reception for recoding (why does this happen so often in hotels?) Breakfast was truly dreadful. So bad we skipped second day's inclusive breakfast in favour of a cup of tea in room and earlier drive home. Quite the worst i have ever experienced in may years of business travel. May 11, 2015
Rated 5.0 out of 5.0 by General As usual with IHG hotels a warm welcome and helpful staff; Did not use the Internet so am unable to comment on its efficiency; Guests should be told at the time of asking for a newspaper that there is a delivery charge and not find out about it on check out May 11, 2015
Rated 4.0 out of 5.0 by Good Location Almost excellent for the price, poor choice of hot food at breakfast (no bacon!!!!!). The super soft bed and pillows gave me a restless night and a sore back - other wise everything was spot on, a short walk to the city centre and plenty of parking. May 11, 2015
  • 2015-05-24T10:49:22.778-05:00
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