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Rated 4.4 out of 5 by 299 reviewers.
Rated 4.0 out of 5.0 by Excellent value We frequently visit Sheffield to see our daughter at University. We've stayed at several hotels in the city, and look for high standards and low price. We've stayed here before. Even with the £5 nightly car park charge, this was excellent value. Other city centre hotels would involve £10 or more per night, and often not on site. Breakfast was a DIY buffet, with a good choice - sufficient to get the day going. The scrambled eggs were a bit below par though. (We've recently stayed at HIE Edinburgh/Leith and the eggs were much better.) However this is really being critical, for £50 per room per night this was excellent value. And a free newspaper! Sheffield city centre is really car-unfriendly, and the HIE is no better or worse than other hotels for access. It's not in the best part of town, but at least the area is quiet at night, and fairly handy for the city centre on foot. We'll stay again. August 26, 2013
Rated 4.0 out of 5.0 by The Best Holiday Inn I've Stayed at! I was expecting good things as this particular branch had already many good reviews, and can say I was not disappointed. The service at reception was very good, and no problems with staff or other guests. Noise was a minimum and could only hear outside noise as window was fully open - the room was comfortable even with it closed as the air conditioning worked well (on second night - for some reason it wouldn't work on the first but thankfully it was a mild night!). The room itself, although slightly small once the sofa bed was open, was fairly immaculate - the floors under the furniture could be cleaner but otherwise hygiene standards were above normal and everything from the lobby to the rooms were very well kept and looked almost new. The decor was fine and looked well maintained, and the bathroom was pristine. Very tastefully decorated and modern, and most importantly very clean. The only disappointment was the beds - definitely too soft and not supportive enough for my taste, and my husband and I both woke with a sore back. However it was clean and quiet so I cannot fault it otherwise - different people prefer different firmness after all. There was no fridge which was strange to us, but not a major issue. Breakfast was fair - not a huge offering but as it is free I would say it was a very solid effort. Hot food was standard and tasty enough - we aren't talking gourmet cuisine here but they don't make it out to be, cold choices not bad either - cannot complain for a free breakfast! The hotel is situated so that you pass an NCP car park before you reach their own - which on both evenings of our stay was full. The signage can be confusing and we ended up paying extra money to park temporarily in the NCP car park on arrival as we couldn't get a space but had a lot to carry to the room. Better signage to alert guests that they can park in their sister hotel's car park would be a good idea so that people don't end up paying extra in the NCP! Overall a fantastic Holiday Inn Express, we would definitely stay again if we go up that way. August 20, 2013
Rated 5.0 out of 5.0 by wonderful, attentive staff Very comfortable, centrally located for city centre but also close to motorway. August 20, 2013
Rated 5.0 out of 5.0 by Great bathroom Clean, comfy,friendly staff. Easy access to meadowhall August 19, 2013
Rated 4.0 out of 5.0 by Staff are excellent, very friendly and helpful. Had great experience from the staff who go the extra mile to make sure that you are happy. Breakfast is a bit "motorway service station" quality. The bar food is OK though. Sleep on the side away from the road is a top tip even if the view isn't so good. There is really not enough parking spaces. But would stay again. August 18, 2013
Rated 4.0 out of 5.0 by wi-fi everything was good but 8 pounds for wi-fi! most places are free including the last one of yours i stayed at5 so why??? also, no priority points added August 18, 2013
Rated 5.0 out of 5.0 by Best Holiday Inn Express The best Holiday Inn Express by far; excellent rooms win a view, good location and good service. August 17, 2013
Rated 4.0 out of 5.0 by Very Good Hotel I would rank this hotel as Very good, Staff were very good and any problems were sorted very quickly. I would stay here again August 13, 2013
Rated 2.0 out of 5.0 by Helpful staff. ..disappointing stay The staff were helpful. But disappointed with the room. No doubles available. Clearly they had over booked as 2 other couples were offered twins too. The cooked breakfast was inedible. the coffee was foul.. i would not recommend. August 13, 2013
Rated 5.0 out of 5.0 by The Best Hotel I hope this feedback does get given to the Senior Management and the staff recognised of this hotel . I have been staying in hotels (ICH and other) over the Middle East, Europe and SA over a number of years .My family and I can comfortably say, that this is the best hotel we and I have ever stayed in. All the staff are nothing short of superb - from the Management (Ben) , the staff (Chloe) to the housekeeper (Nikki) are examples of this . Nothing was a concern and so eager to help. The hotel was also well maintained (rooms etc etc ) and was just the most enjoyable stay . We stayed there for my son to compete in the British Nationals Swimming Championships. Thank you again to this superb hotel for such a wonderful experience. August 12, 2013
Rated 4.0 out of 5.0 by good value i booked for a family of 4 the value was fantastic and the room was just so nice . August 5, 2013
Rated 5.0 out of 5.0 by One of, if not the best hotel in Sheffield Very clean, good choice of food for breakfast. Staff were very helpfully. Only downside is car parking cost at £8 a day August 2, 2013
Rated 5.0 out of 5.0 by Clean, comfortable and an unbeatable value for money It felt like something had changed - we has stayed at Christmas and it was good but this time it was even better. July 21, 2013
Rated 5.0 out of 5.0 by lovely room Staff friendly, breakfast was good, rooms were of a very high standard compared to other hotels that we have stayed in that are of similar genre. surrounding area not so good, but walking distance from station. July 15, 2013
Rated 4.0 out of 5.0 by Staff The staff were, as usual, friendly and very helpful. July 15, 2013
Rated 1.0 out of 5.0 by Parking Charge and FIne Paid the overnight parking charge (what other hotel chain charges its paying guests to park their car??), and gave the car registration to the receptionist, then received a £90 parking charge notice in post post on getting back home, from an organisation called Parking Eye car park management. Disgraceful. I will be visiting Sheffield a lot over the next 3 years. This is first and last time I'll be staying at the Holiday Inn. July 13, 2013
Rated 5.0 out of 5.0 by Like the new style Spent a weekend at this hotel and was very impressed with the new room and bathroom layout. Once again the reception staff were very helpful and friendly, As usual the breakfast at Express needs a little bit of improvement however in Sheffield there was a very good selection of fruit. In summary a great value stay with friendly staff July 13, 2013
Rated 5.0 out of 5.0 by Will be back Booked in on short notice after getting stuck in Shefield. Great room with no noise, service from the staff was excellent. July 11, 2013
Rated 3.0 out of 5.0 by so so staff were not very polite, one of the worst in the UK that I experienced. fail to recognize me as a Platinum member, did not even have my membership number until I showed them my membership card. Room was very nice though, one of the best among Holiday Inn Express. July 11, 2013
Rated 4.0 out of 5.0 by Good value if pre-booked The hotel is particularly good value if you book well in advance and get special rates. The daily charge for Internet access is not justifiable. Soap dispensers in the bathroom were blocked, but this was resolved by removing the caps off the dispensers. It was good to see UHT milk capsules and not powdered 'creamer' in the the complimentary tea and coffee tray. Breakfast was not all that good; the toast machine was inefficient and set the bread on fire, apple juice turned out to be cold water (I guess the concentrate had run out), and the scrambled egg was rubbery. But I would happily stay here again. July 4, 2013
Rated 5.0 out of 5.0 by great One of the nicest Holiday Inn Expresses I have stayed at. Modern, new, close to city centre... July 3, 2013
Rated 5.0 out of 5.0 by Helpfull Staff Stayed one night for a concert, staff were very friendly & helpful. The room was very comfortable and great value. The only downside was the breakfast, because the Inn was full they couldn't cope with the numbers at breakfast, so lack of seating, had to wait for hot options and in some cases didn't get any! However they did not charge for our car parking as way of an apology with out being asked, so we went away happy. July 1, 2013
Rated 5.0 out of 5.0 by lovely room, great staff Stayed here for our wedding aniversary. we mentioned this at the time of booking and we were very pleased to be given a corner room looking over the river. the room was comfortable, clean and spacious. The check in staff were friendly and helpfull.... great stay... breakfast was fine... i don't eat a full english so there was plenty of choice and hot options for my husband to enjoy. July 1, 2013
Rated 5.0 out of 5.0 by Lovely clean hotel. Stayed here a few times now for different gigs at the arena. Always value for money good clean hotel comfy beds and good breakfast to follow, can't fault it. We will be back again soon. June 29, 2013
Rated 4.0 out of 5.0 by Room 1502. Satnav directions spot on. Car park provided. Check in quick and easy. The large spacious room was well ventilated with windows that opened without problem. Great floor to ceiling windows in corner of the room to look out, view not all that inspiring as main road and was worried about traffic noise (but then it is a city centre hotel). We had the windows closed at night as it was windy and didn’t hearing anything, so cannot say what it would be like with them open. Huge great wide comfortable bed (no rolling into the middle). Temperature of room fine. Sufficient hanging space although only one drawer. Lovely bathroom, absolutely spotless as was the whole hotel. Would suggest as a double room, it should have perhaps two easy chairs rather than one, as definitely the space for two and pillows are way to thin and could do with additional pillows provided in the room for those who prefer higher pillows. Would most definitely stay again if ever that way. June 29, 2013
Rated 4.0 out of 5.0 by Nice room, friendly staff Clean, spacious, comfortable room. Friendly staff. Location handy to station and shops. June 21, 2013
Rated 5.0 out of 5.0 by A relaxing night after a traumatic day. Having had to have an urgent eye operation at the Day Case Centre at the Royal Hallamshire Hospital and had to be back at the hospital the following morning for a check up, my wife and I booked in to this hotel, rather than doing the 70 mile journey home. We were delighted with how fresh and clean everything was and thought the hotel had only recently opened, but found out from the receptionist the following morning that it had been open two years. The bedroom was very comfortable and the large shower was much improved on the usual ones at Express hotels. It was also nice to be able to get a very decent bar meal. I've only scored this as a 4 as my first choices on the menu for both main course and dessert were not available. However, the second choices were very good. The website shows that there are only about 40 parking spaces and we didn't find the entrance off the ring road. However, we parked in the Royal Victoria Holiday Inn next door, which wasn't a problem and there is a lift down to the Express. Cost of parking is the same at both hotels. June 19, 2013
Rated 5.0 out of 5.0 by Great hotel Excellent hotel ideally situated, all staff pleasant and helpful. All in all a great hotel. June 19, 2013
Rated 5.0 out of 5.0 by Worth the price Not bad at all, will come back if need be. Thanks! June 18, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great service Was a bit of a walk to get to from the station, through a run down part of town, but once there it was comfortable, everyone was really friendly and I'd stay there again if up that way. June 17, 2013
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