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Rated 4.6 out of 5 by 32 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed and great service The staff was very helpful this was my first time to the area. The gave great directions and advise on places to eat and the points interest in the area. February 3, 2014
Rated 5.0 out of 5.0 by Lighting in Bathroom I was lodging In room suite #126, the light over sink should be brighter for shaving purposes. December 29, 2013
Rated 3.0 out of 5.0 by Housekeeping needs some attention When I arrived, the ironing board and iron was still set up in the room from a prior guest and there was toothpaste on the sink counter. There was only one washcloth in the room. The walls are thin enough that I could hear the person in the next room snoring. The breakfast was edible and hot, but the choices are very limited. (The breakfast is one of the things I look for in an HI Express and it was low to mediocre at best). I think the room rates are too high for these kind of deficiencies. The staff I dealt with were quite nice and courteous. December 16, 2013
Rated 4.0 out of 5.0 by Friendly Staff Staff was very friendly and attentive to their responsibilities December 12, 2013
Rated 5.0 out of 5.0 by staff assistance After driving for 9 hours and arriving at this Holiday Inn Express tired and weary..the nice woman that checked me in was very polite and helpful. My wife was really tired and not feeling well, the staff on this night assisted me in getting our stuff into the room so i didn't do it all alone. I didn't ask, but the nice woman assisted in this task depite it being about 25 degress out... I owe a big thanks even though thank you isn't enough. November 28, 2013
Rated 3.0 out of 5.0 by Best in town. Though this property would not win any awards in a larger city context, it is certainly the best in this area. The rooms are relatively clean and comfortable. Most of the staff are helpful and pleasant. Though we did not try the free breakfast, it was nice to have the option. Overall, this is an average hotel (though again, the best this small town has to offer). November 7, 2013
Rated 4.0 out of 5.0 by Not bad for a small town This hotel had sits next to the Cleveland Mall. McDonald's, Ruby Tuesday's and Denny's. Up and down the street there order shops and eatery's For the business person the desk area is adequate and functional. November 4, 2013
Rated 5.0 out of 5.0 by Friendly staff I recently attended a Continuing Education Course in Shelby, NC and stayed at the Holiday Inn. I was very pleased with all the staff who were friendly and went out of their way to speak and make sure you were enjoying your stay in their Hotel. I also was pleased with the breakfast each morning. The food was good and there was a good variety from which to choose. The awesome staff and the good food just gets your day off to a Great start. My thanks to the Holiday Inn staff. Its wonderful to see people take pride in their jobs. Keep up the great attitudes. October 23, 2013
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