Rated 4.4 out of 5 by 180
Rated 5.0 out of 5.0 by DavidJanice05-08-16-GWU Wonderful Gardner-Webb Graduation Weekend
We needed a place to stay near Gardner-Webb University for our daughter's graduation. Our search focused on low cost. Although we did find a reasonably-priced place to sleep, what we found was much better than that. The amenities in the room (refrigerator, microwave, Keurig machine, Internet, flat-screen TV, both "firm" and "soft" pillows) were on par with the most luxurious places we've ever stayed. The rooms and hallways not only looked clean, but also smelled clean. Every staff member with whom we interacted seemed genuinely happy to serve us -- they even laughed at my corny jokes! The variety of items included in breakfast was amazing. My only complaint was that I couldn't find anything about which to complain!
May 10, 2016
Rated 2.0 out of 5.0 by Allesandro No water
When no water is available to guests for showering, a refund should be given.
April 25, 2016
Rated 5.0 out of 5.0 by BlindManBiz Great towels!
The Holiday Inn Express was a great place to spend a couple of nights on a business trip. If you travel often, you know that the towels are important, and the ones here are thick and luxurious. The only thing I was concerned about was the lack of an exhaust fan in the bathroom. It wasn't a big factor, though. Any smells and steam went away quickly and did not permeate the room.
April 19, 2016
Rated 4.0 out of 5.0 by Victoria1970 Business
Very nice newer hotel woth amazingly kind and ovely accommodating staff. Only "slight negatives" really out of IHG's control is they muat be near a train track for borh times Ive stayed, Ive been awakens by train whistles instead of my alarm & both times had a lot of construction workers and their trucks whixh each took up 2 of the few parking spaces.
April 17, 2016
Rated 2.0 out of 5.0 by gwright93 Great staff but facilities lacking
The internet service was far too slow to do anything I needed to do for the business I was doing on this trip.
There was a water leak at the hotel and we were without water to flush toilets and bathe.
April 14, 2016
Rated 5.0 out of 5.0 by DonAnn A great experience.
A great experience. We had a nice room that was comfortable and quiet with normal king sized pillows. The breakfast was much better than previous HIExpress stays at other locations. It was fresh and hot. Loved the coffee! I prefer this type room over the newer suites. We had everything we needed.
April 8, 2016
Rated 5.0 out of 5.0 by Markus81 Great stay in Shelby
I'll stay here again. Nice staff and comfortable clean rooms.
Still waiting in my bill though I requested three times already via email.
March 29, 2016
Rated 5.0 out of 5.0 by Charkie57 Confortable bed and great services
Great hotel. Atendants were very resourceful and always willing to help
March 28, 2016