Rated 4.6 out of 5 by 29
Rated 5.0 out of 5.0 by zinaamm Nice clean Hotel
A clean and pleasant hotel. Good service and efficient staff. Easy check in and out. Hot breakfast with many selections.
September 30, 2013
Rated 5.0 out of 5.0 by RArt1 Nice staff and place
All is good here except the yellow colored drink named "orange juice". It is not juice. I recommend this hotel.
September 2, 2013
Rated 5.0 out of 5.0 by mattysd Comfortable and Excellent Staff and Service
Great stay. Visited for my best friend's wedding. Had to do some last minute wedding preparations and I requested some florist ideas from Mary who worked there. She was immensely helpful and ended up giving me the right name to get the job done. I was very impressed with her gracious demeanor and her sweet disposition toward us. My fiancee and I had a great time.
The rooms were orderly and clean and everything was lovely.
I would absolutely stay here. It's a small town but the staff have big hearts are are willing to serve.
August 16, 2013
Rated 5.0 out of 5.0 by mattysd Average room, amazing staff
Incredible staff! Friendly people, good breakfast, but average room and nothing special about the location other then it's next to the mall and main road. Pool was in not so great shape.
August 16, 2013
Rated 4.0 out of 5.0 by Skidmore Nice hotel, great service
Stayed for two nights and it was a typical HI Express. Mary, the breakfast hostess, went out of her way to welcome every guest and keep just the right amount of food out (not too much where it got dry and stale). Loved being close enough to walk to get dinner. Hard to find from GPS as it actually is in the mall parking lot and not visible from the main street.
August 5, 2013
Rated 4.0 out of 5.0 by RooferRick Work weekend
Was is Shelby for work. This place made the stay on a holiday weekend enjoyable. Wood was good and close to several nearby restaurants. Would stay here again
June 5, 2013
Rated 5.0 out of 5.0 by Bikerbob great stay
Terry at the front desk was super. Love the gravy and biscuits.
June 2, 2013
Rated 5.0 out of 5.0 by KelliK Nice
Second time we've stayed this year. Nice, courteous, staff. Clean rooms. Will always stay here when in town.
May 24, 2013
Rated 4.0 out of 5.0 by SassyRonnie Great service, clean a spacious room
The hotel was a great location for me...Service check in and out was fast...Clean breakfast area, only there was no meat for breakfast(bacon or sausage)...Parking was great as well..
May 23, 2013
Rated 5.0 out of 5.0 by Graduation Great Service
Great place to stay. Staff was very helpful and always had a smile and kind word to share. As we passed the front desk, staff would ask if there was anything we needed.
May 21, 2013
Rated 5.0 out of 5.0 by butterfly3 great choice of the breakfast and great staff
we stayed here for the weekend for my daughters wedding and everyone was a great service to us.the breakfast had great choice of food and was hot.the rooms were good and comfortable.it was clean and if we needed anything they we right on it.i would stay here again.
May 11, 2013
Rated 5.0 out of 5.0 by RebelDad Great Location
A very clean, comfortable room with a convenient location! I would highly recommend it for anyone traveling in this area.
May 4, 2013
Rated 3.0 out of 5.0 by MCDLT Staff is friendly but some things need attention.
Staff is friendly and room was clean but some things need attention.
Older property that's perhaps been updated at least once and some minor things need attention:
1) bathroom door would not remain in the open position.
2) clock radio not fully functionable to "wake to music".
3) sink very slow to drain when full.
April 30, 2013
Rated 4.0 out of 5.0 by MeMeMeMeMeMeMeMe Nice Hotel, Nice Room, Horrible Internet
I travel for business, so staying connected is critical to me. In the end, I will not be staying here again do to extremely slow interenet connection. I like the hotel, the rooms are nice, close to my customer, but I have a need for speed. They really should not be advertising "High Speed" internet because that is really no the case here.
April 30, 2013
Rated 5.0 out of 5.0 by Mac13 Lodging
The Holiday Inn Express in Shelby NC is clean, neat, very professional with super breakfest. The best in Cleveland County.
April 18, 2013
Rated 4.0 out of 5.0 by LK49 Clean and convenient
The room very clean and quite accommodating. The desk staff was welcoming and helpful. The breakfast was less than we expected. It seemed to lack attention on a busy Saturday morning.
April 16, 2013
Rated 5.0 out of 5.0 by Pop0809 my vist
over all i love this hotel , but that week the vending machine was not working for snacks and the beverage machine ran out of water ..also have a more health choice when it comes to the breakfast, like egg whites and wheat bread for toast, trying to watch out for my diet needs.
March 6, 2013
Rated 5.0 out of 5.0 by UTfan83 Comfortable & Affordable
The room was in great condition and the bed was very comfortable. The staff was helpful and always in a good mood.
January 22, 2013
Rated 4.0 out of 5.0 by RArt Good manager
This facility is well taken care of and a good value. Manager responds appropriately. Clean - highly recommend. Standard HIX breakfast - needs improvement by HIX MGT.
December 5, 2012
Rated 5.0 out of 5.0 by Celtic1 Cleanliness
The public areas were pristine, which is a difficult task. The staff was friendly and helpful, especially the wonderful blonde Steelers lady in the dining area.
The room was quiet, and the bed was comfortable. However, the room was not clean. The first thing that I noticed when I walked in was the smell. It was the toilet. It really smelled, and there were yellow water line rings in the bowl. I first added a few drops of shampoo (yours), let it set, flushed, then added a bit of mouth wash (mine). That took care of the odor. There were drip lines on the outside of the toilet bowl. There were black drip lines on the side of the bathtub. There were yellowed water deposits on the sink behind the faucet handle assembly, which indicates a lack of routine cleaning. The carpet looked dusty, especially in the corners. I wiped down all of the hard surfaces with antibiotic cloths: it took two because they came away dirty. Correct these cleanliness problems, and you will have a dandy hotel.
You also need to address why the elevator makes such an horrendous noise when it is going up. Holy God!
November 30, 2012
Rated 5.0 out of 5.0 Holiday Inn
We enjoyed our stay. The rooms were clean and comfortable and the staff was very nice and accommodating. I would definitely recommend this hotel.
October 11, 2012