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Rated 4.4 out of 5 by 79 reviewers.
Rated 2.0 out of 5.0 All good except the Cockroaches!! Wow!! My wife & I checked in after a long road trip. We expected a nice stay, since the front desk and sitting area were so nice. Once we got settled in, and laid down, a cockroach ran across the bed. We had to empty all our luggage, and check all of our belongings, in fear of taking that filth home. The lady at the front desk with the earring in her nose, showed zero concern. I can't recommend this hotel to anyone. Very unprofessional staff. The majority of the time, the front desk was left completely unmanned. Do yourself a favor and keep driving to Asheville. December 19, 2014
Rated 3.0 out of 5.0 by Clean but outdated The staff were helpful and not unfriendly. Very business like would be an appropriate assesment. December 12, 2014
Rated 1.0 out of 5.0 by staff desk people not willing to check on any problems. There was blood or fecal matter stains on the bedding - they just gave a look of so what! would not allow my AARP discount - it is current! December 8, 2014
Rated 5.0 out of 5.0 by We had to make some changes that were well handled Excellent visit. The hotel met all of our expectations. We were in Shelby for the wedding of our grand daughter. We have a large family and many of them traveled a long distance. Everybody was satisfied with the facilities and the service. Thank you! December 3, 2014
Rated 4.0 out of 5.0 by dining room There were no spoons/forks available to eat breakfast with. Staff said the food service truck hadn't come yet. They should have gone to a dollar store and picked some up or have more on hand. December 2, 2014
Rated 5.0 out of 5.0 Only downfall is wireless internet speed Perfect stay except for poor wireless internet speed. November 17, 2014
Rated 5.0 out of 5.0 by Excellent accomadations I only stayed here one night for a high school reunion in the area. This hotel and staff were very pleasant. It was very comfortable and the breakfast was excellent. The cinnamon rolls are to die for. Many close by restaurants. I will be back. November 12, 2014
Rated 2.0 out of 5.0 by Alright for a quick stay Lots of insects crawling around in the room, and the front desk did little to address the situation. Breakfast didn't start until 6:30 and 3 of the 4 days I ate cold food that was supposed to be hot. I am a loyal IHG Member, but I will not stay here again. November 11, 2014
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