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Rated 4.5 out of 5 by 53 reviewers.
Rated 5.0 out of 5.0 by great stay Terry at the front desk was super. Love the gravy and biscuits. June 2, 2013
Rated 5.0 out of 5.0 by Nice Second time we've stayed this year. Nice, courteous, staff. Clean rooms. Will always stay here when in town. May 24, 2013
Rated 4.0 out of 5.0 by Great service, clean a spacious room The hotel was a great location for me...Service check in and out was fast...Clean breakfast area, only there was no meat for breakfast(bacon or sausage)...Parking was great as well.. May 23, 2013
Rated 5.0 out of 5.0 by Great Service Great place to stay. Staff was very helpful and always had a smile and kind word to share. As we passed the front desk, staff would ask if there was anything we needed. May 21, 2013
Rated 5.0 out of 5.0 by great choice of the breakfast and great staff we stayed here for the weekend for my daughters wedding and everyone was a great service to us.the breakfast had great choice of food and was hot.the rooms were good and comfortable.it was clean and if we needed anything they we right on it.i would stay here again. May 11, 2013
Rated 5.0 out of 5.0 by Great Location A very clean, comfortable room with a convenient location! I would highly recommend it for anyone traveling in this area. May 4, 2013
Rated 3.0 out of 5.0 by Staff is friendly but some things need attention. Staff is friendly and room was clean but some things need attention. Older property that's perhaps been updated at least once and some minor things need attention: 1) bathroom door would not remain in the open position. 2) clock radio not fully functionable to "wake to music". 3) sink very slow to drain when full. April 30, 2013
Rated 4.0 out of 5.0 by Nice Hotel, Nice Room, Horrible Internet I travel for business, so staying connected is critical to me. In the end, I will not be staying here again do to extremely slow interenet connection. I like the hotel, the rooms are nice, close to my customer, but I have a need for speed. They really should not be advertising "High Speed" internet because that is really no the case here. April 30, 2013
Rated 5.0 out of 5.0 by Lodging The Holiday Inn Express in Shelby NC is clean, neat, very professional with super breakfest. The best in Cleveland County. April 18, 2013
Rated 4.0 out of 5.0 by Clean and convenient The room very clean and quite accommodating. The desk staff was welcoming and helpful. The breakfast was less than we expected. It seemed to lack attention on a busy Saturday morning. April 16, 2013
Rated 5.0 out of 5.0 by my vist over all i love this hotel , but that week the vending machine was not working for snacks and the beverage machine ran out of water ..also have a more health choice when it comes to the breakfast, like egg whites and wheat bread for toast, trying to watch out for my diet needs. March 6, 2013
Rated 5.0 out of 5.0 by Comfortable & Affordable The room was in great condition and the bed was very comfortable. The staff was helpful and always in a good mood. January 22, 2013
Rated 4.0 out of 5.0 by Good manager This facility is well taken care of and a good value. Manager responds appropriately. Clean - highly recommend. Standard HIX breakfast - needs improvement by HIX MGT. December 5, 2012
Rated 5.0 out of 5.0 by Cleanliness The public areas were pristine, which is a difficult task. The staff was friendly and helpful, especially the wonderful blonde Steelers lady in the dining area. The room was quiet, and the bed was comfortable. However, the room was not clean. The first thing that I noticed when I walked in was the smell. It was the toilet. It really smelled, and there were yellow water line rings in the bowl. I first added a few drops of shampoo (yours), let it set, flushed, then added a bit of mouth wash (mine). That took care of the odor. There were drip lines on the outside of the toilet bowl. There were black drip lines on the side of the bathtub. There were yellowed water deposits on the sink behind the faucet handle assembly, which indicates a lack of routine cleaning. The carpet looked dusty, especially in the corners. I wiped down all of the hard surfaces with antibiotic cloths: it took two because they came away dirty. Correct these cleanliness problems, and you will have a dandy hotel. You also need to address why the elevator makes such an horrendous noise when it is going up. Holy God! Sincererely, CLB November 30, 2012
Rated 5.0 out of 5.0 Holiday Inn We enjoyed our stay. The rooms were clean and comfortable and the staff was very nice and accommodating. I would definitely recommend this hotel. October 11, 2012
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