Rated 4.3 out of 5 by 297
Rated 5.0 out of 5.0 by HavingFun61 Pleasantly surprised
My room was twice as big as what I expected when booking, and the staff was genuinely friendly. Felt they truly wanted to make sure my stay there was a good one.
June 15, 2016
Rated 5.0 out of 5.0 by bud 56 very quite and great atmospere
very friendly when we arrived,informed our room was facing highway that it might it may be noisy, but was not.it was great that they told us about it. the room was clean very comfortable bed very nice shower everything up to date.the grounds were clean and landscape looked great
June 15, 2016
Rated 4.0 out of 5.0 by Mike067 No Hot Water
In the mornings there was no hot water for showering and shaving.
June 14, 2016
Rated 5.0 out of 5.0 by Gargoyle 1963 Great Night After a Long Day
After traveling over 600 plus miles on a motorcycle this hotel was clean and the staff attentive. A room was available without a reservation, once I identified myself as a IHG rewards member check in was smooth and quick. Staff provided a good recommendation for dinner.
June 9, 2016
Rated 5.0 out of 5.0 by Verified Reviewer Comfortable bed and great service.
Hotel was as expected from Holiday Inn - excellent. Will be staying here several times this summer.
June 6, 2016
Rated 2.0 out of 5.0 by Tina521 Not satisfied
After we arrived and given a key to our room, we had a lot of difficulty using the key to actually get into our room. I walked back down to the lobby where the gentleman who checked us in, gave us 2 new keys. On our second attempt, our keys still didn't work. My husband this time went to the front desk for help. The gentleman came with him to our room to help us. After trying the key again, the door "popped" open. That's because someone way already checked into that room and he too was confused why we were trying to unlock his door. We were told that this was difficult to understand because the computer doesn't allow anyone to be checked into an already checked in room. Imagine all our surprise. The gentleman at the front desk said he would upgrade our room but we aren't quite sure what our upgrade was since it was still a basic 2 queen bed room we originally requested.
Our second complaint was that the room smelled like urine from an unclean bathroom.
My last complaint concerns another housekeeping issue. During our first night, a pillow fell of my son's bed. When we returned later that day, the pillow was still on the floor in the exact spot it fell. Why did housekeeping not pick this up, change the cover and place it back on the bed?
May 30, 2016
Rated 5.0 out of 5.0 by CARLSON2001 shelbyville holiday inn express
a nice clean hotel with a friendly staff centrally located for my business trip
May 21, 2016
Rated 3.0 out of 5.0 by jess623 Resting Stop
The hotel Staff was very kind. the hotel is very clean and comfortable. very pleasurable stay.
May 18, 2016