Rated 4.2 out of 5 by 43
Rated 5.0 out of 5.0 by GramamaG Excellent Service
We booked a non-refundable reservation for an excellent price. Then a HUGE storm went through the area, making it impossible for us to get to the hotel. Upon calling the hotel to inform them, they were willing to change our reservation to another night without any additional charge, and allowing us to keep our original room rate. What a gift.
Upon entering our room, it looked as though someone had been in our room, the bed was messed up and newspapers and food crumbs were scattered around. A call to the front desk corrected this situation with their sincere apologize.
After a great night of sleep, we were delighted by the wonderful FREE buffet breakfast . The food was great and again, the service was excellent.
I HIGHLY recommend this hotel to anyone looking for lodging in this area of the country.
November 25, 2013
Rated 5.0 out of 5.0 by Gatkinson3 Good breakfast and friendly employees.
I enjoyed my stay in Shelbyville at the Holiday Inn Express, as the room was clean, all personnel friendly and breakfast was good. I felt the price was a little high, as I got my reservation in advance and was there alone for 3 days. A special rate would have been more appropriate. There is quite a bit of noise from Interstate, but that is not the fault of Holiday Inn.
November 2, 2013
Rated 5.0 out of 5.0 by TJL2013 Excellent facility...clean, convenient and nice!
We stayed for ten days at this Holiday Inn Express and could not have had a better, overall, experience. As a Priority Club member, I was upgraded to a suite, and the room was very clean, spacious and in great condition. The staff were friendly and helpful; the pool and exercise room were nice. I would recommend this facility without hesitation.
October 27, 2013
Rated 5.0 out of 5.0 by LB57 Superb !
Very good hotel with staff going the extra mile to make sure everything is as you expect it to be. I asked for a room change as the first one was adjacent to the elevator and it was dealt with immediately, I was very impressed.
October 16, 2013
Rated 4.0 out of 5.0 by badgerlover shelbyville
Very Clean hotel rooms and the ability to complete work was great. The TV reception was not really very good - the TV was fuzzy --it would be great if the tv's were in HD. This hotel was the best in the area.
September 30, 2013
Rated 5.0 out of 5.0 by Eddie5811 My Home away from Home
The best place to stay.......Front Desk Jamie, always greets me by my name and a smile on her face
September 26, 2013
Rated 1.0 out of 5.0 by troyboy bugs in room
checked into room and when we returned to room hours later we were shocked to find bugs all over the bathroom. I notified front office and was told they were just water beetles. I have pictures I need to post. We ended our stay early due to the bugs
September 7, 2013
Rated 5.0 out of 5.0 by Martha76 Staff was great and room amazing
When we arrived we was offered fresh coffee which was amazing after traveling. Alex at the front desk assisted us with a great place to eat and he did a map quest for us to Nashville where we wanted to go. The room was on the first floor, king size bed was comfortable, the room was clean. The breakfast consisted of eggs, sausage, gravy, biscuits, rolls, fruit, cereal, bagels, pancakes anything you could think of and amazing coffee. The breakfast area was spacious, you didn't feel cramped, we read the free USA today and watch to new on the TV while we enjoyed our breakfast. Would definitely stay again and would highly recommend to anyone. The only thing I didn't like was I received no point for my stay because it wasn't booked through Holiday Inn
September 7, 2013