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Rated 4.4 out of 5 by 120 reviewers.
Rated 5.0 out of 5.0 by Nice clean room The room was very nicely set up and clean. The bed was very comfortable and the sheets and blanket were just enough to keep us warm, but not hot. November 20, 2014
Rated 5.0 out of 5.0 by Great Service Took care of all our needs................ ................ ............... ...................... .................... ................. .............. November 15, 2014
Rated 5.0 out of 5.0 by JDS liesure everyone was very courteous and went out of their way to make sure everything was to our satisfaction. We will definitely be returning to this hotel in the future. The breakfast was very good. There were plenty of items and fresh along with being hot instead of just warm like some hotels. The hostess was extremely courteous and checked to see that we had everything weeded. Just a great stay. November 14, 2014
Rated 5.0 out of 5.0 by Decent stay Hotel was easy to find and was very close to Indiana Grand. Desk staff was friendly but when I asked for upgrade was told there was none available at that time but that we had a king room. Once in the room we found that we had a 2 bed queen room. I called front desk and informed desk staff and at that time I was told we could have a King suite. Not sure how that came about so very quickly, but did work out well for us and we are IHG members but not Platinum Elite as of yet. Room was very clean with very nice note left from the housekeeping staff, hand written, which was a very nice touch. We at one point could hear the people next door so walls are somewhat thin but did not pose a problem for us. I had requested a late checkout of 2 pm which was the latest we could get, but the day of our departure the front desk called at 12:57 asking if we were checking out late, which I informed her that we had requested this the day before already. They were ok with this and told us this was not a problem but kinda felt rushed from that point on even though I informed her we would be leaving a little earlier she stated she would put us down for 1:30 so we would not feel rushed. So we left about 10 min after that as no longer felt comfortable because unsure if this was a communication problem or they just wanted us out. Check in and out was efficient, elevator a little noisy but other than that it was a decent stay. Would probably stay at this hotel again in the future making sure that our checkout time is written down or put in the computer with me seeing this first hand to ensure there are no problems with this, would have rated it at an excellent if not for check out problem. November 10, 2014
Rated 3.0 out of 5.0 by AAA discount denied, road noise bad in highway-facing room Full hotel, got last room sold. No acknowledgement of IHG membership. No room-rate improvement for AARP or AAA membership. Morning Mgr (much more customer-focused) offered and provided additional reward points for each issue. I'd stay there again, but not in a roadside room. November 9, 2014
Rated 5.0 out of 5.0 by nice and peaseful Very comfortable property, Enjoyed and will return, November 7, 2014
Rated 5.0 out of 5.0 by Great Stay and Good location for area Enjoyed our short stay. Location was easy to find and easy to drive area the area. Went to the racetrack so a good hotel if you are doing that. Not much around this hotel for food/bar choices other than a Texas Corral which was fine. Rooms were clean and large. Service was good. Breakfast was fine but when food ran out some items were not replaced. Trash bins were full and clean up was by the guest really not by a service worker. However, this was certainly not a big problem as overall the hotel was very nice. Had a small work out area and pool but we did not use. Our room had a kitchen area with sink, refrig. microwave and small dining table. Liked the space in the room and was very clean and well maintained. Overall if I was in this area again, I would stay here for sure. November 6, 2014
Rated 4.0 out of 5.0 by Average hotel with great staff The hotel property is somewhat older and the visual appeal and cleanliness suffer a little. The staff attentiveness and friendliness were better than expected. November 3, 2014
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