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Rated 3.8 out of 5 by 110 reviewers.
Rated 5.0 out of 5.0 by Nice place All was as expected for a Holiday Inn Express. They are becoming my 'go to' motel. December 14, 2014
Rated 5.0 out of 5.0 by Friendly Staff and quite stay The staff operates professionally and efficiently. The first thing I noticed when I got to my room was how quite and peaceful it was. Good experience, will stay there again. December 5, 2014
Rated 5.0 out of 5.0 by Comfortable bed and excellent service Great nights sleep and rooms where very clean. The front desk staff where very helpful and knowledgeable about the area. December 5, 2014
Rated 2.0 out of 5.0 by Three Day Stay Issues with Room 123 1. Sink Drain Release Handle/Cap separated upon use (see pictures)...See photos 2. Sink Aerator ----screen wire missing...very loose----water flows everywhere upon turn on. See photos 3. Paper Napkin in Bed between Sheets--Bed next to door 4. No toilet articles provided upon check in to room --had to ask front desk to replenish. See photos 5. Upon check in, found a Cell Phone and charging cord connected to outlet being charged---brought cell phone & cord to front desk. Item claimed my female senior staff that it was hers 6. Draft under window heater/ac unit........appears to need an external seal 7. Outlet on wall when entering room and next to wall mounted mirror...........very loose--both plate & receptacle..........safety hazard 8. Turned all mechanical issues into front desk for repair during Day 1 of my stay....no action taken by staff---Check out on Day 3 December 2, 2014
Rated 4.0 out of 5.0 by Consistency Is Key Everything that I have come to expect from Holiday Inn Express, was represented well here in Shelbyville, KY. Staff is very friendly and the common areas are above average. November 23, 2014
Rated 5.0 out of 5.0 by Last minute booking Due to Snow! Was able to book a room last minute, guest service representative helped me to use my corporate discount. Check-in was very easy. Room was very clean and up-to-date. Bed was extremely comfortable. HOT Breakfast included a variety of options! November 20, 2014
Rated 4.0 out of 5.0 by Friendly staff and quiet room After a long day of driving, we found the facilities to be clean and quiet and the staff friendly. I would recommend this location. Thanks Holiday Inn! November 5, 2014
Rated 1.0 out of 5.0 by Horrible Hotel THe stay was horrible! They cancelled our hotel reservations that I had confirmed and even had a contract that stated we were guaranteed late arrival! the owner was so rude that I ended up calling the local police department. We were literally stranded on this field trip! 6 students and myself had just flown from Florida! I will never stay here again, nor will I stay at any holiday inn Express after this experience! November 3, 2014
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