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Rated 3.8 out of 5 by 102 reviewers.
Rated 5.0 out of 5.0 by great place this was a great hotel and had a great staff. The food was good and the room was spacious and comfortable. October 22, 2014
Rated 4.0 out of 5.0 by Comfotable, the staff was very curtious and went out of there way to make it pleasant. The hotel needs to be updated. It is a good value for the location that it is in.The staff is very friendly. The lady manager was very very helpful. It would be nice if it had a whirlpool inside. October 19, 2014
Rated 2.0 out of 5.0 by Shelbyville HI Express Review Thank you for the invitation to review the Shelbyville HI Express. While the exterior hotel appearance and grounds were appealing upon first arriving at the property, other issues were noted with the room/location: slow tub drain, loose toilet seat, some form of drips on the t.p. holder, water stains under sink, electrical outlet by the bed "melted," bent/loose shower rod, missing sink drain stopper, horrible off/on "thunk" & vibrate sound for A.C. cycling, and the list could go on. NOTE: list left with the Front Desk manager at departure. Regarding breakfast, I agree with the other two travelers: 'does this taste funny to you???' The local unfiltered water must have been used to make the coffee and creamed beef - we all ended up having cereal & carton milk from the limited selection. If there isn't a water filtration system, this property desperately needs one; if there is a system, it needs repair! For room location, despite Rewards member status, comments in the reservation, and a phone call around 10am the morning before arrival, I still ended up in a room sleeping with ear plugs re: I-64 truck noise and the A.C. unit referenced above. For my next two nights still on the road traveling, stays at competitor brands were far better #for the same nominal price range, i.e., far better value to the Customer#. October 18, 2014
Rated 4.0 out of 5.0 by Breakfast My concern was with three items. The bacon was under cooked...chewy not crisp. I did not like the scrambled eggs...watery. The gravy tasted funny. I was afraid to eat it. The rest of the items were find. While some of the food items were less than desirable, the ladies taking care of the counter were quick to keep items stocked and to keep it clean. October 14, 2014
Rated 5.0 out of 5.0 by Great service and breakfast The people were very helpful and friendly. great bed and very clean. The food was great.also. October 10, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. The room was spacious, well-designed and maticulously clean. The bathroom was well-equipped with a large marble vanity and a great showerhead. But the best part was the King BED. Several pillows in a variety of densities made it easy to pick my favorite, and I was out like a light! It was so comfy, I needed the delicious breakfast bar to coax me out in the morning. The staff was friendly and eager to please. Whenever I'm in the area, I look forward to staying here again! October 9, 2014
Rated 5.0 out of 5.0 by Clean and quiet room Breakfast eggs and meats were very bland. There was a wide variety of breakfast items to choose from but the taste of foods I chose did not meet my expectations. October 9, 2014
Rated 5.0 out of 5.0 by Great Comfortable stay, Clean facility, Friendly Staff Wonderful overnight stay. Very clean. warm welcome. Great breakfast choices. October 9, 2014
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