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Rated 3.8 out of 5 by 125 reviewers.
Rated 4.0 out of 5.0 by travel Bed was a little too firm. Like the pillows. No indoor pool or whirlpool. Breakfast biscuits and gravy were cold. Staff warmed biscuits and made available, much improved. I like milk in cartons for breakfast as provided. Shelbyville is conveniently placed for our travel. Motel is acceptable but not as nice as some Holiday Inn Express where we have stayed. Good access to fair variety of eating establishments. February 25, 2015
Rated 5.0 out of 5.0 by Great Place to Stay Stayed overnight for business. The room was very clean and the staff was very pleasant. I would definitely stay there again and recommend anyone stay there. February 23, 2015
Rated 4.0 out of 5.0 by Manager Carol is Terrific Clean, comfortable hotel. Manager Carol goes out of her way to ensure guest satisfaction. February 22, 2015
Rated 4.0 out of 5.0 by Clean room Hotel was clean wasn't there for breakfast. Coffee was a little to be desired. February 16, 2015
Rated 5.0 out of 5.0 by Always a good experience. Everything was available as I have come to expect from the Holiday Inn, with one exception. The wireless internet access is very poor in guest rooms. I travelled from Canada, and my cell phone was the only means of internet use during my stay. This incurred added expenses, as roaming charges are costly. February 15, 2015
Rated 3.0 out of 5.0 by Great breakfast service Special events meant that there was no special pricing...bummer....became member to reap rewards and then told none.....there are always special events in towns. February 14, 2015
Rated 2.0 out of 5.0 by Heat off in room When we arrived at our room around 7 pm, we were shocked to find the heat was off. It was below freezing outside. The room was maybe 50 degrees. We had to leave our coats on for several hours until the room finally warmed up. The next morning when I attempted to talk to the clerk about our cold room, she wouldn't even make eye contact with me. She was too busy with an obvious personal phone call on her cell phone. I've stayed here numerous times but I may choose someplace else after this frigid treatment. February 10, 2015
Rated 5.0 out of 5.0 by Good Stay All was good with my stay. I did read some rather negative comments about this property, but I had no problems at all. February 9, 2015
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