Rated 3.9 out of 5 by 276
Rated 5.0 out of 5.0 by Shannen Very nice visit with very welcoming staff!
The perfect place for a perfect weekend.
We were in town for my daughters graduation and was lucky to experience Thunder Over Louisville! Having a clean, and
quiet, place to come back to each night and having a great breakfast to wake up to was perfect. But the friendly staff was the best part! You can teach great customer service, but it takes people with heart to carry it through, Everyone from the desk attendants to the housekeeping treated us like we were regulars.
April 25, 2016
Rated 5.0 out of 5.0 by mg7274 Clean Room, but a couple of problems...
Room clean. Plenty of towels in bathroom. Good breakfast and pleasant staff.
However, there was only one chair in the room. With two people in a room, there should have been a second chair. The drapes did not close and there were many lights on in the area outside the room. Problem solved by pulling panels together in the middle and using a large safety pin! Otherwise the room would have been too bright to have slept.
April 18, 2016
Rated 5.0 out of 5.0 by mm3712 Enjoyable stay
We were in town for a concert. This Holiday Inn Express was just what we expected. Clean, modern and supported by a friendly personable staff. We found comfortable accommodations at reasonable price. Would highly recommend this hotel.
April 17, 2016
Rated 5.0 out of 5.0 by Weep No More Keeneland Bound
Very accessible, clean, roomy and the Staff was very courteous.
April 12, 2016
Rated 2.0 out of 5.0 by Lucy95 Not hapy
Had a very bad experience. They put our towels back that we had thrown on the floor and in the shower
April 6, 2016
Rated 4.0 out of 5.0 by Bronco0 Saggy pillows and noisy HVAC fan
Pillows were saggy. HVAC fan was noisy. It was not the type of fan that could be controlled independent of the HVAC setting. These two factors combined to make for a rather restless night.
April 5, 2016
Rated 5.0 out of 5.0 by Len from TN Enjoyed our stay
This was the first time I have used points to pay for our room, because of this I was expecting one of the less desirable rooms. Was truly surprised , I think it was one of the better rooms in the hotel. The room was very quiet an comfortable. Breakfast was very good, And staff was very helpful. We had time to kill and they told us of some shopping areas, even printed out some driving directions for us.
Even the house keeper on out floor was a pleasure to talk with.
I have heard that in the past this hotel did not have such a good reputation. But I must say that the new owners are doing a great job.
This is the place I will return to when in the area.
April 3, 2016
Rated 5.0 out of 5.0 by Shrek in the swamp Comfortable bed and great service.
I travel at least once a year to visit my sister. The location is great place for a stop on my journey. Breakfast choice was very good, facilities attractive and clean and staff was very friendly and willing to please.
April 2, 2016