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Rated 3.8 out of 5 by 116 reviewers.
Rated 2.0 out of 5.0 by Poor Housekeeping 1 day bed not made but fresh towels. Next day no towels but bed made. Spotty service at best. Staff not very informative or welcoming to guests. January 15, 2015
Rated 5.0 out of 5.0 by Very good overall Manager on duty was attentive and got me the larger room I needed. January 7, 2015
Rated 5.0 out of 5.0 by Great service I book my room on line and had no problems finding the hotel and the staff were very freindly January 2, 2015
Rated 5.0 out of 5.0 by walk-in relaxation pleasant end to long day on the road returning from holiday in Missouri and Illinois... January 2, 2015
Rated 3.0 out of 5.0 by Welcome to the dark ages... I was disappointed to say the least given my positive experience at other HIE locations. The room lighting was inadequate. The small reading lights above the bed were broken and could not be focused when trying to use them. Upon check-in I was not offered a choice of points or a bottle of water and snack. The internet connection inside the room was weak and I could not connect. Had to go to the lobby/breakfast area to use my laptop. If I am ever back in the Shelbyville area, I will drive to the east side of Louisville to stay out. While it isn't the fault of the motel, the closest eating places are a Subway and White Castle. However, you can drive a little farther and go to the Cracker Barrel. December 16, 2014
Rated 3.0 out of 5.0 by Great location Close to Shelbyville, this hotel is in the right spot. The staff is wonderful: attentive, friendly, and present. The hotel itself, however, is in need of updating. December 16, 2014
Rated 5.0 out of 5.0 by Nice place All was as expected for a Holiday Inn Express. They are becoming my 'go to' motel. December 14, 2014
Rated 5.0 out of 5.0 by Friendly Staff and quite stay The staff operates professionally and efficiently. The first thing I noticed when I got to my room was how quite and peaceful it was. Good experience, will stay there again. December 5, 2014
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