Rated 4.4 out of 5 by 35
Rated 5.0 out of 5.0 by Wendell & Carla Outstanding Service Staff
If there was a rating higher than excellent it should go to your front desk person, "Taylor". She was caring, understanding and professional in every way. Service attitude starts at the top and your management team should be congratulated. We have stayed with you many times and will continue to do so. Peace and Quiet are understatements! Over 12 members of our family stayed there this time and all were recommended by us. Six Star Thanks!
February 21, 2014
Rated 5.0 out of 5.0 by Ethel wonderful experience
we had such a wonderful experience at this hotel. the staff members go out of their way to make sure you have everything you need. very clean as well. can't wait to stay again.
February 9, 2014
Rated 5.0 out of 5.0 by gageman86342 Great Experience!
The staff at this motel was responsive to my needs. Everyone was friendly and eager to help at every turn! I would be happy to stay at this property again.
February 9, 2014
Rated 5.0 out of 5.0 by Cmaryvg Exceptional
My luggage was lost in Des Moines. Mind you it was an exceptionally cold and windy week in Iowa. The manager was kind and sympathetic to my plight of having no toiletries and provided me with above and beyond my needs.
After the 2nd day of still no luggage I called at 2:45AM and spoke with the desk clerk, Sherry, to express how upset I was at having no clean clothes that I was losing sleep over the matter. Sherry came to my rescue without hesitation. She came up to my room, picked up my clothes and returned them to me crisp, clean and nicely folded before I got up the next morning. She wouldn't even take money for the cost of doing my laundry. I cannot tell you how much that act of kindness meant to me.
I do not hesitate to tell everyone about how the staff at the Holiday Inn Express went above and beyond to ensure my comfort and peace of mind.
January 27, 2014
Rated 5.0 out of 5.0 by Robert C. Holiday Inn Express Sheldon, IA
We pulled into the Holiday Inn on a super cold night. The room was comfortably warm and made for a great rest after 12 hours of driving.
This is one of best hotels in the whole region and the only place that I've stayed at on a repeated basis. I think the first time I stayed there was shortly after it opened. It is as clean and well run as always. Congratulations on great service.
January 12, 2014
Rated 5.0 out of 5.0 by Jenny9 big, comfortable room and great breakfast
We had a queen suite at this hotel and it was wonderful. Lots of space and very comfortable bed/bedding (i wanted to bring that white, fluffy comforter home!). Pool area was great-wish I'd had my kids along because they would've loved it. Big hot tub, huge pool and fun kiddie pool. Ended our stay on Sunday morning with cinnamon rolls (that are kept warm), tasty biscuits and sausage, and just an overall good breakfast. Thanks Holiday Inn!
January 8, 2014
Rated 5.0 out of 5.0 by 411park Like coming home!
I grew up in Sheldon and was so glad when the Holiday Inn Express opened. We stay there twice a year when we visit family. Everyone is so welcoming and comfortable. It is like coming home!
December 18, 2013
Rated 1.0 out of 5.0 by Can38 Beacon in the Night
Getting late on an unfamiliar highway, it was a comfort to see Holiday Inn Express. The manager on duty made sure we had a quiet room away from an extended family on a mini vacation (what a good idea!). The room was clean and everything looked new. I was surprised to learn that the property was 5 years old. It looked as if it had been opened 5 months ago.
December 7, 2013