Rated 3.0 out of 5.0 by Mojoman Disappointed
I have stayed at this property many times but may re-consider for the future. While there are a couple of staff members at reception who can communicate in English & are helpful, most cannot & are not.
The "Business Center" does not have a working printer. Staff will claim that it cannot scan documents but in fact the Reservation office can & will do this but the Reception staff must be pressed to do it.
Perhaps they have become too successful & feel that they do not have to work as hard any longer to keep guests returning.
April 16, 2013
Rated 4.0 out of 5.0 by murbeaa Staff & Service
I would like to acknowledge the efforts of front desk staff and especially Allan, who on realizing I had forgotten my documents in the room, swiftly arranged for delivery. Thank you all, I will surely visit your hotel, when in Shenzhen.
Keep up the spirit. Once again Allan, thank you very much
April 15, 2013
Rated 4.0 out of 5.0 by tshum Good price and value services
I stayed at this hotel many times. Good price and value added services. Free wifi, breakfast and great location close to shopping area.. keep up the good service.
April 10, 2013
Rated 5.0 out of 5.0 by wtchan76 Excellent hotel for stay at Shenzhen
Going Shenzhen for business and leisure. Have been traveling to Shenzhen many times and this is the best hotel I ever stay. Although location is slightly far from subway but it's surrounded with restaurants and shopping area just a few walk away.
Hotel staff recommended me to Mixc City for dinner and walk. The area is good. It's around 15mins walk from hotel.
April 8, 2013
Rated 3.0 out of 5.0 by elton1 hix
it's my first stay in HIX,everything seems to be ok,but it took such a long time to CO that I almost missed my plane.
March 28, 2013
Rated 5.0 out of 5.0 by Toxic 有性价比，下次继续选择
March 26, 2013
Rated 3.0 out of 5.0 by Holinx So so, need improve
Room same as other Holiday Inn, but service should improve. The Breakfast enrich kind of food.
March 25, 2013
Rated 5.0 out of 5.0 by tshum Great Value & good facilities
I stayed at this hotel many times over weekend. It's of great value for all the facilities provided, e.g. free breakfast, free wifi, good location..newly renovated. comfortable.. quick check in and check out process.. As a gold member, I also enjoy the late check out up to 2pm which is really good and welcome drink.. Keep up with the good work and good service. I'll be back !
March 23, 2013
Rated 5.0 out of 5.0 by junu208 Second time
Second time, Comfortable and good service.
Can stay next time.
March 20, 2013
Rated 4.0 out of 5.0 by Leo18 Clean and comfortable bed
The room is quite clean and the bed is comfortable while the service there is just so so.
March 18, 2013
Rated 5.0 out of 5.0 性价比高的酒店
March 15, 2013
Rated 3.0 out of 5.0 by Travisnow Good for biz trip
Will travel to HK, easy to take taxi to the gate of immigration.
March 14, 2013
Rated 4.0 out of 5.0 by Yanee Good location and price
I choice this hotel again and again.
I like the hotel location and room price,
I like a lot of restaurants and shopping malls around the hotel.
March 14, 2013
Rated 5.0 out of 5.0 物超所值，性价比高
March 10, 2013
Rated 4.0 out of 5.0 Breakfast
Eventhough the Breakfast is free, but the choices of food is not good enough, because almost everyday are serving the same kind of Food. We have stayed in the hotel for 1 week, imagine, how would you feel, if you are eating the same kind of food everyday!!!
March 7, 2013
Rated 5.0 out of 5.0 by dancebaby 第一次住智选
February 28, 2013
Rated 5.0 out of 5.0 by Ken0407 Valuable Hotel in Downtown!
Convenient access / warm service / good room cleanness / valuable hotel to recommendation.
Breakfast is simple and less items to select, the lighting is too cold.
February 19, 2013
Rated 4.0 out of 5.0 by zsame2004 intimate service
Holiday inn have comfortable bed and clean room, even two option for soft and hard pillow.
January 23, 2013
Rated 4.0 out of 5.0 by JGohUPS Family holiday
Good experience with this hotel as a first timer. Everything was fine except the location of the hotel. It took my driver from Hong Kong TWO HOURS to find the hotel even though we weere in the vicinity. This was aggravated by the fact that my Hong Kong driver cannot under Putonghua and the hotel front desk cannot speak Cantonese.
January 20, 2013
Rated 4.0 out of 5.0 by skylingyun 入住过很多次
入住过很多次, 还是挺喜欢那种闹中取静的感觉的. 不过前台没有火柴, 房间里没有纸质手提袋不太可取.
January 19, 2013
Rated 4.0 out of 5.0 by AdoptedVirginian Good Location and reasonable cost for business traveler
reliable standards of room condition, cleanliness. This hotel is near enough to the HK border crossing to be convenient and gives easy access to subway and many local businesses.
I travel to Longgang and Bao'an frequently and can use Metro if I don't have a local colleague with me to drive.
Also I often sttay here if flying to HK next morning as the Shekou Ferry ( about $15 USD cab ride) will take you straight to HK airport No need to pass immigration in Hong Kong and take taxi or bus to airport PLUS its 1/3 of most HK hotels!
If you are entertaining a client though I recommend the Crowne plaza nearby
January 16, 2013
Rated 1.0 out of 5.0 by Korver 硬件不错，服务很糟
昨天入住这家酒店，看起来酒店配套设施还是比较完善，房价也相对合理，单凭硬件来说属于性价比较高的酒店。<br/> 办理Check in 的有两位服务生前面都有客人，因此我就在后面排队，那两位前台员工也看见我了。但后来又来了一个客人过来插队了，我当时比较郁闷，但那位前台男生却装作没事，继续机械地办理入住手续。当轮到我时，帮我办理手续的那位女士员工连看都不看我，就拿走证件......整个Check in 过程即使2分钟左右搞定，但那位女员工却像赶客一般地不管我是否理解她所说，而且这两位员工由始至终没有正视过客人，即使我听那位男员工说这家智选假日是准四星的标准，但我没有只感觉到比三星级酒店更差的服务。<br/> 唯一让我感觉不错的就是位于2楼的餐厅，早上去吃早餐时看见明亮舒适的就餐环境，让人感觉会有一个不错的一天。
January 16, 2013
Rated 5.0 out of 5.0 by Qsas Excellent experience
All are good except for that the room has a smell which maybe comes from the carpet.
But definitely next time I would try HolidayInn Express again.
January 4, 2013
Rated 5.0 out of 5.0 by ron87 Contemporary room
- Happy with the overall environment. Our room is modern and spacious with a comfortable bed.
- Wireless internet connection in our room was not very stable.
- Reasonably priced.
January 2, 2013
Rated 1.0 out of 5.0 by Tony88 Worst Mistake I Made
The carpets in the room I stayed was all stained. There were people yelling down the hallway all night long. I got a room facing the streets, I can hear traffic noise with the windows closed. At 2:30am, I can't stand it anymore, I checked into a hotel across the street paying half-the-price. Came back in the morning to complain to the staff. They could not converse in even simple English. I decided to have breakfast and found that the found was not suitable for human consumption. At one point, I saw a member of the staff filling the fried noodle warmer, some noodles fell onto the counter and he picked it up with his fingers and placed it back into the warms. I was so disgusted, I checked out of the hotel immediately.
December 9, 2012
Rated 4.0 out of 5.0 by traveleasy Convenient location comfortable stay
Very convenient location especially if travelling to Hong Kong or any other Chinese cities by rail.
All amenities nearby. Staff are very efficient & friendly.
December 7, 2012
Rated 4.0 out of 5.0 by HarbinTiger Breakfast
More should be done for your Western Clients taste. The food was also cold!
December 3, 2012
Rated 4.0 out of 5.0 by FlyinPilot Wifi Is getting worst!
I have stayed in the hotel 9 days in the past one month or so and the wifi connection is getting worst from the very first time.
The signal is always very poor. I can't do my work properly as it would get cut off every few mins and re-connection took a while. Felt very frustrated.
Other than that, overall the hotel is fantastic.
It is very near metro, about 10 mins walk, if you know the way.
The direction instruction to the hotel in the web was very misleading. I would write a proper direction, when I am free.
Might stay one more time to see whether any improvement in wifi situation as I travelling very often there. If not, def will have to relocate to other hotel.
December 1, 2012
Rated 3.0 out of 5.0 by FatboySG Value for money tidy little room
This is a good hotel to stay in if you're on business and just need a place to work on your laptop and sleep for the night. Relatively quiet part of town and the nearest shopping area is a 15mins walk away.
November 22, 2012
Rated 4.0 out of 5.0 by Sononiss Always reliable
With hotel costs in HK sky rocketing, this is an excellent option. You need a multiple Visa to China if you base here but if you have one, the savings are worth it.
Self serve Laundry very expensive so take your items to the small shop that is next to the Post Office accross from MacDonalds. She does not offer same day service but will deliver to the hotel when finished.
Lots of shopping & eating choices in the area. Metro is a good 20 minute walk so if you have a lot of luggage, take a taxi.
Good overall value.
November 16, 2012