Rated 4.0 out of 5 by 127
Rated 4.0 out of 5.0 by GWR100 IMPROVED FOOD AT BREAKFAST, NOW MUCH BETTER , 100% recommend
I have stayed here many times in last 3 years.
For convenience and value its hard to beat in this area.!!
I did complain about food quality at breakfast before. However now its much improved so I fully recommend this hotel.
The new KK Shopping Mall is only 10 -15 minutes walk of 12 RMB taxi ride if as a westerner you need to have Starbucks and other familiar names.,
I recommend the hotel work with KK mall to offer shuttle rides to the Shopping Center in return for advertizing the hotel there.
I am self employed and my clients cannot afford for me to stay Intercontinental or Crowne Plaza so this is a great alternative.
October 2, 2013
Rated 4.0 out of 5.0 by HDJA Decent for the price
Not fancy or luxurious but a very nice place to say for the price.
I would certainly go back when in Shenzhen
The breakfast though leaves a lot to be desired.
September 30, 2013
Rated 4.0 out of 5.0 by lucyliu6666 Good hotel
This is good hotel, the bed, the pillow is very good.
September 29, 2013
Rated 4.0 out of 5.0 by nicholas2011 The uncomfortable bathroom
When I check in this hotel I found a used toothbrush in the corner of the shower space, I'm confuse the room service clean this room already or not, maybe they didnt see it. but anyway make me feel this bathroom is not clean.
September 25, 2013
Rated 4.0 out of 5.0 by Kouc Good!
It's a good hotel for biz trip or relax. Room is clean and service is nice. Thanks.
September 25, 2013
Rated 4.0 out of 5.0 nice room
Although location is not very convenient, a little far from the subway station. The room is very comfortable,and clean. Staff is nice and effective.I spent a nice time with my boyfriend.
September 24, 2013
Rated 2.0 out of 5.0 by omomok 感觉很不好
September 22, 2013
Rated 5.0 out of 5.0 by jkjkjk i like this hotel
It is realy very comfortable, quiet, and good shower.
September 22, 2013
Rated 4.0 out of 5.0 by EricCEG no bad hotel
the location is not so good,it take 15 mins walk to the MRT station.breakfast doesnt have many choice.
September 21, 2013
Rated 4.0 out of 5.0 by vasks 整体管理和酒店情况满意
住过几个holiday inn express。深圳的这家是整体感觉最好的，服务很亲切，环境不错。如果餐点再有多一点的选择就更好了。
September 13, 2013
Rated 4.0 out of 5.0 by Emilylin Every things are well
the location is very convinence, neary by Luo Hu Train station.
September 12, 2013
Rated 4.0 out of 5.0 by Cybersu Good value hotel
Comfortable and clean room. Relaxed atmosphere at the reception area. Three minutes walk to Mcdonalds and fifteen minutes walk to the nearest subway & MixC. Hop onto the taxi for a short distance drive to the popular DongMen shopping street. An overall good stay!
September 11, 2013
Rated 5.0 out of 5.0 by Alexliang40 Good value in Shenzhen
It is my first time staying in this hotel. The location would be the only down side of this hotel. But it is not a big problem that you could easily take a taxi. Besides, I booked a one bed room but finally it come out I need to stay in a double bed room. I know it is due to my plane delay that they could not keep the room for me. But still, I do not feel good about it.
September 10, 2013
Rated 5.0 out of 5.0 by Marc76 Several times staying in this hotel.. Good as usual
Like the location. Around 15mins walk to KK100 mall and Mixc City. After business discussion, going the above 2 places are just nice to tune the life back . Bed is comfortable. Got a good sleep although got people knocking the wrong door at night, but it didn't impacted my good dream. Breakfast is with limited variety but it is ok to me.
September 6, 2013
Rated 2.0 out of 5.0 Not a good place to stay
The biggist problem for this hotel is that accoustic seperation is terrible. You can clearly hear the sound of wather flow whenever the neighbour is using the toilet. The sound is very annoying. Also, the corridor and the room is filled with very strange smell, which is very difficult to tolerate. The stuff however, is very polite and helpful.
August 20, 2013
Rated 5.0 out of 5.0 by Penny83 all just great!
All just great. I just want to note that the staffs were very helpful.
August 12, 2013
Rated 5.0 out of 5.0 by TongTong Comfort as expectation
Always choose Holiday Inn since it is comfortable with reasonable charge. Thank you for the service making me feel like home.
August 9, 2013
Rated 5.0 out of 5.0 by RichezIHG 6 days of great stay
Great value & a no frills stay.
I enjoyed the stay very much great rate,good room & facilities.
Frontdesk are friendly & speaks reasonable ENGLISH.
Hotel has a cosy laundry room at level 3 for DIY laundry & ironing. Nice touch.
Stays come with FREE breakfast that is reasonably well spread .
Area for improvement, would be nice if the room comes with a mini fridge for the occasion storage of dairies & fruits.
The hotel support GREEN movement & should have option of NO CHANGE TOWEL too.
Shall return again whenever I visit Shenzhen & Hong Kong.
August 8, 2013
Rated 4.0 out of 5.0 by Chou Very good service and convenient location
Good service. Reasonable price. Convenient location (only 10 minutes to the main train station). In a neighborhood where you can experience the life style of the local people.
August 7, 2013
Rated 5.0 out of 5.0 by alickes 感觉很好
August 5, 2013
Rated 3.0 out of 5.0 by SingGene Massive dip in standard
12th floor - aircon control not responsive. Room aged badly. Carpet is worn. Stain marks along basin.
Worst : wallpaper n panel besides bathroom glass panel looks bloated, clearly sign of water seepage.
Overdue for a renovation.
August 4, 2013
Rated 4.0 out of 5.0 by LS030201 best location and value for money
It is one of the best stay i have ever with comfortable bed and great service. The hotel is located in the central and it is convenient to get to the railway station where you can transit to Guangzhou or Hongkong. Nearby there are lots of restaurants with different cuisine and different classes. You can enjoy best food whenever you want. the most important factor for me to stay here is the price. It is value for money. I will still stay here next time I visit Shenzhen.
August 2, 2013
Rated 4.0 out of 5.0 Comfortable bed and good customer serivices.
Good value added services to member inlcuding check-out flexibility. Some hotels having rigid check-out time and this is something most customers don't like. Being Holiday Inn Express member, we are offering late check-out 14:00 is an advantages and attracts more customers no matter business or for vacations.
Food can be improve by providing more choices especially breakfast. Coffee needs more variety.
August 1, 2013
Rated 3.0 out of 5.0 by shaneT staffs are kind
The locatin is good and very close to Luohu Statin.
Staffs at the frnt desk were very kind.
August 1, 2013
Rated 5.0 out of 5.0 by Nathan31 clean and comfortable room
The guest room is very clean and comfortable. The staff is very friendly and provides good service.
July 27, 2013
Rated 4.0 out of 5.0 by JT1146 Mostly good
The room was good and for an inner city hotel quiet and up to the usual HIX standard.
The front of house staff were generally helpful and pleasant but the level of English of the the breakfast room staff was very weak.
The breakfast choices were poor and I believe need to be reviewed. I have stayed here before and the breakfast choices are still not satisfying. As this is the main meal of the day available in the hotel it is important they get this right.
July 26, 2013
Rated 4.0 out of 5.0 by Mojoman Always good
This reasonably priced alternative to staying in Hong Kong is worth looking at. Staff improving. Rooms always clean & comfortable. Could use a couple extra English TV Stations. Lots of restaurants in area & a couple of fruit stands within a 5 minute walk.
About a 10 minute, 20 RMB Taxi ride to Border crossing.
July 13, 2013
Rated 4.0 out of 5.0 by 1960KC Improvement suggestion
1. Water collecting at the rear of the wash basin due to the slope of the wash basin.
2. Refined sugar needed for coffee and tea instead of the coarse sugar which does not dissolve well in the hot beverages.
3. Room carpets need to be better maintained - too much dust and stains
July 10, 2013
Rated 3.0 out of 5.0 by wskang Good service but improvements needed on lunch/ dinner offerings
Choices are very limited (same menu for lunch and dinner) but what the 2 most obvious improvements needed includes
1) food takes too long to be served. When I visited on the 1st, 2nd and 4th time, I had to wait 30 mins for a chicken set, spaghetti, etc. I was told the sandwich set will take that long as well. This is unacceptable when there is practically no other customers.
2) food are "not available". there is probably around 10+ options on the menus but on my 3rd visit, practically half are not available!
This is inconvenient when I need a really quick dinner at the hotel and do not want to walk out for meals.
I notice very few patrons to the restaurant during lunch/ dinner times but with the lack of options and long time taken to serve a simple sandwich or spaghetti meal, does the restaurant staff expects visitors to even return for the next dinner?
I stayed 5 nights (Jun-28-30, Jul4-5) and had dinners for the first 4 days. On the last evening, I decided its better to go out to the nearby Macdonald's where there are faster and better options. I suggest the hotel management can consider leasing out the restaurant to interested parties to provide better lunch/ dinner services. Honestly, by current standards, I hope the hotel is aware why there is practically no lunch/ dinner patrons. (at least during my stay)
July 7, 2013
Rated 2.0 out of 5.0 by Picker Not feeling good hotel
Quite small room,,breakfast not good,,,,bathroom is not so arranged.
July 2, 2013