Rated 4.6 out of 5 by 157
Rated 5.0 out of 5.0 by Ci30400 值得推荐
April 17, 2014
Rated 5.0 out of 5.0 by Aussie Business Traveller Highly recommended
Great location, excellent rooms and superior staff. This is a delightful hotel that far exceeded expectations. The concierge here goes the extra mile to help. Will be back here soon and so should you if you are traveling to Shenzhen
April 15, 2014
Rated 5.0 out of 5.0 by simonshi2013 非常不错的五星酒店
April 12, 2014
Rated 5.0 out of 5.0 by 咬不动青菜 很棒的酒店
服务超级好，从Check In到最后的Check out，从前台到客房部，从客户关系部门到餐厅，从行李员到保洁员，服务质量都很高，让人十分满意，下次一定还住这里：）
April 6, 2014
Rated 5.0 out of 5.0 by Katy123 Excellent Services & Great Location
This hotel is not as new as some other high end hotels in Shenzhen. But it is in Luohu district and is truly conveniently located. There are an excellent night club called Soho Bar nearby, plus a very large high end shopping mall and subway station at its downstairs. In the mall, there are numerous places to eat. Some restaurants on the higher floors are very good. The mall is less than 5-minutes walking distance away from the hotel. It is also not far from Shenzhen train station and the check station to Hong-Kong (by taxi).
In the night, my room on the street (front) side was surprisingly quiet. It was very clean. My room was upgraded because I am a gold member. In the room, it even had an 120V electric plug in the bathroom, which helped. I had no complaint on the room.
I stayed total 7 nights. I was truly impressed by the excellent services of its staffs from lobby all the way to room service. This actually was about the best I experienced in China and in USA.
Its all-you-can-eat breakfast was also very good. But it was a little bit pricey - (near US$30/person).
Overall I highly recommend it.
April 4, 2014
Rated 5.0 out of 5.0 by YPBJ 贴心服务
March 31, 2014
Rated 5.0 out of 5.0 by rocshiu 不错的选择
March 17, 2014
Rated 5.0 out of 5.0 Guest Feedback
Good service in general from the time upon check-in till departure with warm feelings like home, at all. This is an excellent hotel which I've ever visited in Mainland.
Hope to have chance to visit again in my future visits.
March 16, 2014
Rated 4.0 out of 5.0 富苑皇冠第一次体验
March 16, 2014
Rated 4.0 out of 5.0 by Ireconimist Great stay with some flaws
The staff at the hotel is the highlight, available, friendly, and helpful. I once slept through my wake up call and 20 minutes later someone came knocking to make sure I was awake! Rooms haven't been renovated in a while but they're clean and full of all the amenities you'd need. The only downside to the room was the bed, I'm a young guy but I woke up on day 3 with awful back pain, the same thing happened to my father. The breakfast is great, lots of selection and decent quality. The Italian restaurant, Prego, was simply poor. Minestrone soup which tastes of water and boiled vegetables, bland mushroom pasta. The Pizza was passable but not worth the price paid.
March 8, 2014
Rated 5.0 out of 5.0 by 波罗油子 深圳富苑皇冠假日套房酒店
March 8, 2014
Rated 5.0 out of 5.0 by Travel6740 Big Room with nice staff
Check in within 1 minute.
Free transfer to Hong Kong, very nice.
February 27, 2014
Rated 5.0 out of 5.0 by xilj 物超所值, 和蔼可亲
February 17, 2014
Rated 4.0 out of 5.0 by wholeart contracting 出色前線員工
每次check in都得到前台員工熱誠禮待. 餐廳員工亦同樣出色!
February 16, 2014
Rated 5.0 out of 5.0 by Frank0107 comfortable room and excellent service
although the outlook of this CP is not new, but the room is well maintained and very comfortable. And the service is excellent, all the staff is professional and nice, my kid love here.
btw, the location of this CP is very good, near the city center.
February 12, 2014
Rated 5.0 out of 5.0 by Levin big king size bed and confortable room
the king size bed room is very big and beyond my experience .
breakfast is very rich . there is various of friut and the view was great.
February 9, 2014
Rated 4.0 out of 5.0 by szsharpen best service of all IHG hotels in Shenzhen
I have been a customer for this hotel for years and I don't think this will be changed in the near future.
IMO, this hotel has the best service quality of all other IHGs hotels in SZ(I've been to all) but I seriously recommand the landlord should pay some money to renovate the hotel.
by the way, I miss the Prego while Marco was the head chef.
January 24, 2014
Rated 5.0 out of 5.0 by Andy41TW Great Room and Outstanding Location
The room is fancy and cozy. This hotel lobby was not so impress than other's but the room can definitely change it all. Everything you need is prepared well.
The location is another advantage. It takes you 3 min to train station and surrounds by department stores ,super market and karaoke. Great convenience for both business visitor and tourist.
Overall CP Shenzhen is a good choice and I will stay at here again next time.
January 14, 2014
Rated 4.0 out of 5.0 by James91 Contrasting Food Quality
I was upgraded to a bigger room because of myself being a member. I appreciate it very much as this property seems always doing a little favour to members. I paid a little extra for the access of club lounge and found the quality of services a lot better than lounges at other prooerties of the ICH group. One weak point was the quality of food served at breakfast. I felt obliged to complain as I found the lunch provied by the same outlet was much better.
January 9, 2014
Rated 5.0 out of 5.0 by Rocky2013 服务很好，还送了我们小公仔
January 4, 2014
Rated 5.0 out of 5.0 by 飘忽的难民 you are at home
I like tihis hotel.
Except some small improvements to do, the stay in this hotel was excellent.
When i arrived at lobby, only one staff was there to check in the rooms, which made me, for about 4 minutes, waiting for her with another customer. Good thing is that as that customer tool a long time, another staff came out to me. She was kind and apologyzed for leaving me waiting, before I going mad.
Her service was perfect, smiling, advising the room but not giving a definite room, telling me that "you can change the room if u donot like it".
The room is perfect as you have the quality of bed, the cleanness is there, you have the silent AC system, specially, you have a surfing bathtub ... Cool!
The location is prefect;
The club lounge provided a good service as well, in plus, staff was very kind.
one word, here I enjoyed a service that I can feel quality of IHG.
January 1, 2014
Rated 5.0 out of 5.0 by CGsama 简直。。。/点赞
December 31, 2013
Rated 5.0 out of 5.0 by Koto Excellent Location & Services
Very convenient location near-by major shopping malls, local markets. Good staff with good service. Room is clean. But need more selections for pillows.
December 30, 2013
Rated 5.0 out of 5.0 by sowick 离罗湖口岸很近，活动价格超值
December 29, 2013
Rated 4.0 out of 5.0 by golightlygl Great hotel but sort the shuttle out
As always, a great room and terrific staff. But I don't think I have one stayed here without having an issue with the shuttle bus to the station. They ask for it to be booked by even then it isn't available when you want it. It's incredibly annoying and I feel bad for it to take up the bulk of this review bit either offer the service it don't: just don't offer something that you consistently can't deliver.
December 24, 2013
Rated 5.0 out of 5.0 by Kane3721 Excellent Service
Good location, nice staff, excellent experience, highly recommended
December 17, 2013
Rated 5.0 out of 5.0 excellent service
big room and comfortable bed,
well-trained staff, amazing service from butlers
December 16, 2013
Rated 5.0 out of 5.0 by cbas05 Room is nice
The room is nice and comfortable, bed is large and nice
December 16, 2013
Rated 5.0 out of 5.0 by Eddie2013 Fabulous Weekend
I decided to visit Shenzhen for a weekend after my business trip in Hong Kong. My status was recognised and I was allocated a huge room. The next day when my friend decided to stay over, I rang the reception and the manager personally took care of the room switch.
He also personally called me to make sure I was happy with the new room.
Excellent service with attention to details.
December 13, 2013
Rated 4.0 out of 5.0 by ml1693 物有所值
December 9, 2013